Customer Ratings & Reviews
- Model:
- 941-000156
- |
- SKU:
- 6423201
Customer reviews
Rating 4.6 out of 5 stars with 1139 reviews
(1,139 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the G923 Racing Wheel's force feedback, build quality, and responsive steering wheel, noting the enhanced realism and authentic feel it provides compared to using a controller. The easy setup process is also appreciated. However, some customers have concerns regarding the product's price, compatibility across different platforms, and the noise it generates during use.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Very Disappointed should've kept original wheel
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed at the moment with this purchase. Recently my g920 started malfunctioning, so I tried to replace it using my best buy protection plan. Unfortunately BB no longer sells g920 making me have to upgrade to G923. I thought I would like the rev limiter leds and true force feature but these features are limited. Even though I was a little disappointed about that, my main issue is the grinding of gears and amount of noise the wheel makes, also when you release the wheel it doesn't return all the way to center(I'm hoping it was damaged in shipping). Hopefully BB or logitech will make things right, but it is a little disheartening to have to deal with this. Now that I have to completely un mount wheel , repackage , take back to BB and deal with the in store reps. I've also learned that I'm not the only one that has had these same issues with this product , so for now I have to give this device a low rating
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Kharysan,
Thank you for choosing Logitech and for taking the time to share your experience. I apologize for any difficulties that you have experienced with your G923 racing wheel; I would like to help. The G923 features dual motors that will provide force feedback with supported games and systems. In supported titles you will also experience our next generation approach to force feedback "TrueForce". The wheel should return to the center position and there shouldn't be grinding of gears. If you are on PC, please download the G Hub software for customization and updates (if you have not already done so). Every time the G923 is connected to your system the wheel will rotate fully to each side and center to calibrate. Please also check the calibration options within the games you will be using your G923 with. I have attached a link to the G923's "Getting Started" guide where you will find the download for the G Hub software, in depth troubleshooting guides and further support. Please visit the Logitech website for further support. I hope these suggestions are helpful, and that you will enjoy your G923 TrueForce racing wheel & pedals.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360052210874-Getting-Started-G923
- Cons mentioned:Price
Rated 2 out of 5 stars
Wish it was better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better make sure you have a table or your gonna have to spend more money
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about the experience with the product. Your feedback is important to us, and we'll make sure to share it with the right team.
Rated 5 out of 5 stars
Birthday Pick!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson loves it! Got it for his on his birthday and he loves it.
I would recommend this to a friendRated 3 out of 5 stars
Loud feedback sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The feedback system consists of gears which makes it loud.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the G923 Racing Wheel and Pedals. We understand that the gear-based feedback system may be a consideration for some users. We appreciate your input and will continue to evaluate feedback to enhance our product offerings.
- Cons mentioned:Price
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty fun, easy to set up, a bit overpriced but oh well.
I would recommend this to a friend Rated 3 out of 5 stars
Steering wheel feels like a toy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steering wheel feels like a toy. In forza horizon 4, turning it too much causes the car to spin out which makes this unusable.
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent wheel
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasnt a huge fan of the wheel. Retuned it a few weeks after the purchase. Has too many presets and I just got annoyed. Could never find the correct setup that I likes.
No, I would not recommend this to a friend- Pros mentioned:Feel
Rated 5 out of 5 stars
Great wheel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice authentic feel to wheel and pedals. Love it.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 1 out of 5 stars
Doesn't work with Forza Horizon 4
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never able to get it working with Forza Horizon 4 on PC, best i got was it spinning in a circle. On XBOX Series X, one day it works the next day it doesn't...huge purchase mistake. Selling it privately.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Hobbitt1959, we are so sorry to hear that the G923 racing wheel did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. I have attached a link with FAQ's to have your wheel troubleshooted and ready to use. Forza Horizon 4 is compatible with the racing wheel. So you wouldn't need to map out anything new for it. Hope the list helps. Have a great day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360052210634-FAQ-Stub-G923#xbox
Rated 1 out of 5 stars
0.5 Stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product lacks any discernible value and should be discarded in conjunction with Logitech’s other product offerings for the year 2024. When these Logitech products were initially utilized by pen and paper scribes in the year 1601, their value was comparable to the current retail price charged by Logitech. Nevertheless, I must express my unequivocal opinion that this product is not worth even a retail price of $50. It appears to be of negligible value.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience caused by the Logitech G923 Racing Wheel and Pedals for Xbox Series not meeting your expectations. We understand your frustration and appreciate your feedback. We'll continue to work on improving our product offerings to ensure a satisfying user experience.
Rated 3 out of 5 stars
Miscalibrated Hell
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It needs some work. The wheel itself will become un-calibrated. It’s meh.
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent wheel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lights don’t work but that’s probably because I haven’t updated the steering wheel yet or atleast I hope that’s what’s keeping the rev lights from working
I would recommend this to a friendRated 3 out of 5 stars
Not enough power
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lacks power feels like the same wheel as older models
No, I would not recommend this to a friendRated 3 out of 5 stars
non functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It good but the one i got keep getting disconnected.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry for the experience you had. Please contact our Logi Support for assistance and we'll address the issue promptly. Thank you for your feedback.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Very sad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife bought this for me as a Christmas present. Thing did not work, the feedback was too much, the games would not work with it. Too unresponsive. Changed a trillion settings on the game, the wheel would never configure with it. There is no Logitech app on the Xbox to customize this. The product looks so fantastic, feels so good. Much better for PC
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, I'm sorry that the G923 didn't work as expected on your XBOX. Unfortunatly due to the firmware that Microsoft puts on the XBOX, Logitech is not able to create an app to help customize the wheel when using on an XBOX. I hope you are able to continue to enjoy the feel and look of the product while using it on PC. Thanks for being a loyal Logitech customer! If you need support on our devices visit us at support.logi.com. Kristi from Logitech
Rated 3 out of 5 stars
Eh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty weird to get used to and very plastic, I would spend a little more to get something more realistic.
No, I would not recommend this to a friendRated 3 out of 5 stars
Fun, but maybe not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun, but recommend you have the gaming chair to go with it. Kiddo still prefers the controller vs. the wheel abs pedals.
No, I would not recommend this to a friendRated 2 out of 5 stars
Logitech Fallen into the ESG Abyss
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's become common now when you see the green logo it means the company lost its way and only garbage is hurled out. This wheel is an absolute overpriced junk, spins round randomly to fool the gamer that it's actually doing something intelligent, but it's not!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Really sorry to hear about your unpleasant experience and that the product has not met your expectations. We request you to contact the Logitech support team for further assistance in this case. Also, we will take this as feedback and pass it along to the right team.
Rated 1 out of 5 stars
Just go buy it in store.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received box completely displaying what was inside. Box was al beat up and damaged. Upon opening was missing all manuals and power wires etc. It was like it was a display model that they just threw in a box and shipped. Steering wheel was damaged and scratched up, as if it was previously used. SMH. Deff a disappointing buy. Had to go inside to store and travels to another for exchange.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Rated 1 out of 5 stars
Don't buy unless sure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was a cool product but you have to play constantly to get good at it and I didn't have the time so I tried returning it and they said I couldn't even though their website and app said I could. I probably won't be buying anything like that again from them.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Korlas, we're sorry to see that your unsatisfied with your G923 Racing Wheel and Pedals. If you haven't already, check with your local Best Buy to see if your purchase still is within their 14 day return/exchange policy. Hopefully you get time one day to use this racing setup. It really does change the way you race!









