Customer Ratings & Reviews
- Model:
- 981-000742
- SKU:
- 10732327
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Good but bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No range for wireless. Very limited. And also randomly shorts out and makes weird sound in my friends ear.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, thank you for sharing your experience with the G935. I'm sorry that the range of the G935 seemed minimal for you. Please note that when you are using the headphones in an environment with lots of other signals it can cause the range to be reduced or cut out. I'm sorry that the G935 seems to make unwarranted sounds for your friends to hear. I would double check that its not happening when you are flipping the mic up and down to go on or off mute. That might be causing the issue. If the issue persists I would reach out to Logitech Customer Service department and see if there is a resolution. You can do so by visiting: https://support.logi.com/hc/en-us/articles/360024923414-Warranty-G935 Thank you for being a Logitech customer. Kristi from Logitech
G935 logitech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.item with defect and best buy does not want to accept return
No, I would not recommend this to a friendNot wireless for Xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this item. My son wanted wireless connection for XBox. An additional adapter is needed to for that functionality.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry if there was any confusion regarding the headset but it is only compatible with PC. Thank you for taking the time to write this review, we appreciate the feedback.
Not for console gamers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for wireless headset for your Xbox or ps4 this isn’t compatible wirelessly. You have to have them plugged in
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry if there was any confusion about the compatibility of this headset. It is meant for PC gaming only.
Sux
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my bf and the mic doesn’t even work
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, thank you for sharing your experience with the G935 headphones. I'm sorry that you experienced an issue with the mic. Please make sure the connection you are using, USB or 3.5mm, is fully plugged into the computer or console you are using it with. If the issue continues, and you are using a desktop I would install G Hub and check the status of the G935. The other thing to do is to check the settings on your computer and make sure that the G935 is selected as the mic, and that there isn't something else selected as a default. I hope you are able to get the issue resolved so that your bf can continue to use them. Thanks for being a Logitech customer. Kristi from Logitech
ONLY LASTED 5 MONTHS
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ONLY LASTED 5 MONTHS AND THE RIGHT SIDE IS NOT WORKING. STILL TRYING TO USE THE WARRANTY WITH NO LUCK SO FAR.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey Warren!
I'm really sorry to hear about the issue you're having with your G935 after only 5 months! Since it sounds like you've already started the warranty process, you've done exactly what I would have recommended you to do. If you have a support ticket number from us, you can also direct message us on Twitter (@LogitechG) to have someone check the status of your support ticket. Sorry for the delay this is causing to your gaming experience!
-Jonathan from Logitech
Lasted 8 month
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year old (Purchased 1/11/2020) Microphone no longer works and the sound is off in the headphones.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the audio issues you are having with the headset. These headphones do comes with a 2 year warranty through Logitech so we can get them replaced for you! Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360024923414-Warranty-G935. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Not a great experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had high hopes on this one but had poor connectivity and the cord was not getting connected as expected.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible item. Do not block out noise at all. They also seemed very flimsy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, DarthMaverick! I'm sorry to hear about your experience with the G935 headset. Thank you so much for the feedback on the audio and the quality of the headset! I will be passing this along. - Maggie from Logitech G
did not work out of box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wired portion works fine but if I wanted wired headphones I would have bought some for less money
No, I would not recommend this to a friendG935 Wireless Surround Sound Gaming Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of feedback when wearing them, too much noise. Waste of money
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Chelle, we're sorry to see you're having some audio quality and connectivity related issues with your G935 Gaming Headset. If you haven't already, please make sure the headset is fully charged and the USB receiver is plugged into the USB port all the way. If you've done that and are still experiencing the feedback, you have a 2 year limited warranty that comes with the purchase. This can be used to have a replacement sent out to you. You can file a claim here: https://support.logi.com/hc/en-us/articles/360024923414-Warranty-G935. Hope that helps. -N from Logitech
broke within 4 days of getting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke and now the left side can not hear. Would not buy again at best buy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issue you are having with this headset. This headset does have a 2 year warranty through Logitech. If you would like to make a claim, please go to the support page for this item on logitech.com. I hope this helps. Thank you for your review!
Best Buy Points never awarded for this item ??????
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Points never awarded for this item ??????
No, I would not recommend this to a friendBrand response from Logitech
Posted .For Best Buy support, please refer to: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001 - Will, Logitech.
Static and sound cutting in and out
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it. I got static and the sound cutting in and out.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your issue. The dedicated USB dongle creates a 2.4ghz connection form your device to your computer. It is possible that this may be interfered by other devices in your home such as routers, modems, telephones. If you need further assistance Contact Us on the Logitech website.
Sound quality is awful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t hold charge. Sound quality is low mic is to sensitive
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Aaron, thank you for your feedback! The G935 has up to 12 hours of battery life, upgraded Pro-G 50 mm, and Mic+ 6 mm is a boom mic enhanced for amazingly clear and precise communications. Be sure to use GHUB to adjust your audio input and output: https://support.logi.com/hc/en-us/articles/360025298133. For additional support, please refer to: https://support.logi.com/hc/en-us/articles/360024326693 - Will, Logitech G.
Good wireless Headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pro's Great wireless, no lag noticed by me. Very good sound, good bass and sufficiently loud. DTS X 2.0 works well in games and I also like it with movies and music. Programable switches, mine are set like cheap blue tooth head phones; next, pause and back because in games no need to use, once sound was set to way I liked, just let it be. Wireless range is good, my blue tooth phones would lose signal unless I held my head in certain position, when at a distance, that was awkward. Disappearing mic is perfect, I don't use much so out of sight out of mind. Read a review on net that dongle only worked with USB 2, not true, mine are in USB 3.0 and they are fine. GHub picked up my G602 mouse, so I could delete LGS, nice one program to rule them all (peripherals :D) GHub work great with settings of both, same functionality for mouse. RGB is kinda a waste, cannot be seen when on, but can turn them of (save battery life too) Left the logo on same color as my keyboard so I have power indication. Cons Slightly heavier than the G35 they replaced, and slide slightly on head especially if you look down. Buttons on ear cup will take time to get muscle memory to use efficiently. Head can get sweaty were pads are, but when AC is used not so much. Battery life could be better, but more than sufficient for me. Some complain that the USB for charging is micro on headset but since all my rechargeable gear are USB micro, no cables to sort through to charge unit, just use current one. Only other thought is wifey complains I can't hear her when I have these on, at higher volumes; plus or minus you decide :D
I would recommend this to a friendPoor built
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it for about a week. Now it wont turn on ............
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello! I'm sorry to hear you're running into issues with your G935 headset! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to start a warranty claim. The G935 has a 2-year limited hardware warranty. Thank you for this review! I will be passing this issue along. - Maggie from Logi G
Excellent value, excellent sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gaming phones can get ridiculously expensive, and these aren’t. They are wireless, hold a charge all day, sound amazing, and bonus—they light up! As an adult, the lights are not quite so important but they score high on the “neato” scale. I do Truly appreciate the flip to mute mic feature. Syncing with my rig was effortless with the BT nib. Comfort is amazing. No heavy spot on this model. Highly recommend especially for the price.
I would recommend this to a friendLogitech Delivers Again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very impressed with the quality of this headset. The drivers deliver clear and powerful audio for my music and my games. The 7.1 is very accurate and balanced, the battery life is excellent, wireless range is optimal and the design is very comfortable. I've used almost every gaming headset on the market and this one is by far the best one for gaming I've ever seen!
I would recommend this to a friendThe best Logitech headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bang for the buck this is my pick for the best Logitech headset. It has the best sound quality of any of the heads sets I have tried but more importantly it's significantly more comfortable than the alternatives I have tried. If there is anything I could complain about it's that they mic is not the best but I think that is often going to be the best with built in mics like this. Good sound, Good feel, competitive price with it's contemporaries.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your excellent feedback on the G935 Wireless Gaming Headset. We're thrilled to hear that it's exceeded your expectations in terms of sound quality and comfort. Regarding the microphone, we appreciate your feedback. While built-in microphones can sometimes have limitations, we strive to provide the best audio quality possible. We're glad that the G935 offers a competitive price point while delivering exceptional performance. Thank you for your continued support.