Customer Ratings & Reviews

I have 2 pairs, dongle stopped working on one of them after about a month and a half, other one has worked great for about 6 months

Loved it very nice happy but took back to much money

This is headset isn’t as good as the $40 wired surround sound G432. These constantly disconnect (mind you I am only a foot away from my desktop) AND the mic stops working with no indication of it ever cutting off. So I’m sitting there talking and my friends assume I am muted but I am actually raging and yelling into the mic. Feels bad. Hate to see it. Doesn’t make any sense!

Decently quality. However, it is prone to marks, smudges, and and scratches way too easy.

I'm the typical "I never write reviews" person because I NEVER do unless it is actually god awful. Every single pair of headphones I have bought have never given me such a hard time in so few uses. But I cannot express how much I dislike this product. First off, the sound isn't that great/clear, it sounded very muffled. But I decided to deal with it. I realized that I was hearing my own voice while being in a Discord call with my boyfriend. I thought his mic was picking up the sound from his headphones, but it was actually on my end. After researching for too long, I realized I needed to download Logitech G Hub to turn off the feature. I asked my boyfriend how the mic sound and he said it a little on the quiet side. The last straw for me was when I needed to charge the headphones, and oh boy. I got extremely annoyed. The charger kept reconnecting and disconnecting, the notification sounds were going off every second. Windows was telling me they couldn't identify the item I was trying to plug in, even though I have the charger plugged in the whole time. My headphones can't charge now. Waste of time and money. I'm returning this immediately. Save up some money and get some good quality headphones instead.

This is my third headset of the same model and I have this crackling sound every so often and it's upsetting sometimes

Not much of a fan of this headset. After having it for a month the mic just stops working. We have to restart the computer to get it working again. I got it for my girlfriend who doesn’t a game a ton and the amount of problems it causes her just sucks.

Amazing headphones. These are my go to when I have to charge my main lime headset

Every sound becomes static like and needs to be unplugged from computer. Same issue on 2 different devices.

Don't buy these they didn't come with connection instructions had to google. Even than couldn't get them to connect to computer, iphone or playstation. Waste of money returned them and bought her the Bose. She loves them connected to everything and also has noise cancelling.

Initially I was going to give it a 3/10 because it’s basic batter life, basic sound quality and just general average feel. But then I thought back and the volume wheel stopped working 15min after started using. It wasn’t supremely comfortable and I didn’t use it long due to the fact it was very meh, so I packed it up and getting ready to bring it back now.

Mic is very sensitive, audio sounds good on the first day but over time it starts to get bad

The size is a little bulky but is pretty much the same size as other quality headphones. I think the components were well-thought out. It has a compartment for the USB dongle, the boom mic is nicely incorporated in the headphones. I like it that there are "confirmation" clicks or sounds (even lights) on every action you make, for example the mic snaps in place, or the dongle clicks in, or probably my favorite, is the wireless ON button is sliding, unlike other devices that you push a button and have to wait and see if it turns it on or not. The lighting feature is okay, I don't think I'll ever get to experience it, especially that i don't play in a small dark room. But it's pretty much plug n play with my PS4. I put the dongle in and it recognizes it easily. Per my fortnite buddies, I come in clear. I tried using it on my phone too-- But using the USB dongle (USB C to USB adapter)-- I do come in really loud to the person on the other line-- as in really loud that I don't know how to reduce the volume. My friend had to turn the volume down on her end. Sound quality to be honest is not any different from my other good quality headphones, so I cannot attest to any advantage with this. Sound is simply clean and crisp. After hours of using it, it doesn't hurt or bother me-- no soreness on my outer earlobes. I haven't tried testing the battery life though. I have used it for maybe 10 hours and I seems like it's still going for me. I tried doing a hack on my Sony TV though, if placing the dongle on the TV will make it act like I can listen to the TV with it-- no success. It's okay, it is not made for it. For what I use it for, gaming and even phone conversations while doing my push ups, it's great-- without any connection issues at a good room distance!

Honestly watched reviews on this saying this is a really good headset. The audio is amazing, but It's not work the $140. The build quality is trash. I have this white noise that will not go away no matter what I do in the G hub. I am returning this. It's not worth it.

Great sound, but for the money I want something that lasts longer. Purchased and Babied, these barely lasted over a year. The Logitec quality is not what it once was.

The power switch failed after 11 months of light usage, About 8 hours A week. I had to use the warranty & renew the two-year geek squad replacement. Over all it’s a low quality & overpriced product.

ABSOLUTE GARBAGE just like this trash best buy app that deleted everything i wrote so i have to do it again. The only reason i’m doing this is to save someone else the absolute hassle and massive waste of time i’ve spent on multiple sets of these garbage junk headsets. Always had connection issues, but the worked at least, no thanks to the garbage “G sUitE” that is riddled with problems. These have connection issues AND are now popping and crackling in my ear. DONT BUY THESE UNDER ANY CIRCUMSTANCES. Don’t even take them for free.

These were hard to figure out the settings I just wanted something simple and this was far beyond that

Compare to my previous headset which was the steel series artic 7 .. these are ok.

Solid headset. Huge Dongle. Works fine. But has a bit of a earlobe pinching issue.