Customer Ratings & Reviews
- Model:
- 981-000742
- SKU:
- 11064569
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Mic doesn’t work.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for 4 months and the mic does not work. It keeps disconnecting itself.
No, I would not recommend this to a friendTruly Awful
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for first 3 months. Then you will start to have issues with your mic and the dongle connection via bluetooth. Then in 5 months the hearing in both ears will get wonky. Finally after 6 months they are unusable. Biggest waste of $130
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello JoeRushesMid, Very sorry to hear about the issues you're having with the G935 Gaming Headset. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. To that end, the G935 has a 2 year limited hardware warranty. Here's the link to File A Claim: https://support.logi.com/hc/en-us/articles/360024923414-Warranty-G935. In the meantime, I highly suggest that you download Logitech's G Hub software to check if you're headset needs a firmware update. Here's a link to that download: https://support.logi.com/hc/en-us/articles/360024848813--Downloads-G935-Wireless-7-1-RGB-Gaming-Headset. Hope that you found this helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech
These headsets are 100% false
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headsets gave me trouble over two days of trying to figure out why it wouldn’t work with my Xbox. They are a great company I do very much love logitech. But do not buy these intends for the Xbox. You must have the chat mix adapter if you wish to use these even with all this high-tech fancy features you must have the outdated chat make sure to use this with Xbox one
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Frankie,
Sorry to hear about the issues you're having with your new G935 headset! It should be as simple as plugging the included 3.5mm audio cable from your headset into your Xbox controller, if the controller is the original Microsoft branded version. If it is a third-party controller, it may require the extra adapter to make it work properly. If you are still experiencing issues, you can always contact us on our G935 support page! https://support.logi.com/hc/en-us/articles/360024326693
-Jonathan from Logitech
Too tight on your head
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put it on and immediately took it off right away it was way too tight for my head
No, I would not recommend this to a friendGreat headset but the battery is really bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.while the sound and mic is awesome on this headset, the battery life is woeful at best
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to write your review of the G935 headset. I'm happy to hear that you're enjoying the headset, aside from the battery life. Have you tried using the headset with the RGB turned off? That should extend your battery an extra couple hours. You can do this on GHub.
-Charlton at Logitech
Horrible mic
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok spud but the mic is horrible. Only can use in a dead silent room.if not u can hear a mouse tip toe.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review, we appreciate the feedback.
Many other better choices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Many other better option out there. Unless you have to go with logitech. Otherwise, check out other products
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage headset. Mic stops working and audio constantly cuts out. Good luck getting someone at Logitech to actually help.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a subpar microphone/audio experience. We understand your displeasure and apologize for any issues that arise. We also understand that you had difficulties while receiving support and we apologize for that. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Not wireless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a wireless controller for Xbox. Must attach to controller.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Big33! I'm sorry to hear about your experience with the G935 headset! Unfortunately, due to Xbox's USB protocols, none of our wireless headsets work wirelessly on Xbox. They do work wirelessly on PlayStation and PC, however. Thank you so much for this feedback! I will be passing this along.
Awful for Xbox one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a purchase to replace a broken Astro A20. This by far was the most disappointing purchase. The box false has advertising saying 'wireless'. And 'Xbox One'. It lies. I even tried contacting support and there was No reply. Do Not but this product!!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Agent99x. I apologize that our box and marketing may have misled you. The G935 does work with Xbox One but not via the USB wireless adapter. It will only connect to Xbox via the 3.5mm auxiliary jack. Once again, I apologize for the confusion and hopes this clears things up. We appreciate the feedback and will be keeping this in mind. Thank you. - Maggie from Logitech
Terrible Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all the headset is incredibly uncomfortable. They mute themselves and you have to rip the battery in and out to get a chance for them to fix themselves. I would not buy this headset unless you want a ton of problems and bad quality.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review, we appreciate the feedback.
Not good for ps4
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy if your using for ps4, sound is bad, maybe for Pc is different
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello customer, I apologize that the audio quality wasn't as good as you had hoped when using the G935 on your PS4. Unfortunately 7.1 surround sound isn't available on PS4, so you won't have access to that, however the audio quality should still be quite good. If you're still having issues, try plugging into a different USB port on your console, and make sure the USB is fully inserted into the port. A half inserted USB can sometimes explain poor audio quality.
The OG LG Gaming headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has all the features my son needs. Wish newer models didn't deviate from this one.
I would recommend this to a friendDid we get a lemon?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One week in and though we have sound in one ear, the other now has nothing but static .... started early and got worse as time went on. Couldn't adjust it in settings but will return and edit review if we find it is user error ... printing receipts to return item or get replacement.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. I apologize for the issues you're having with your new G935 headset. I have this same one and I absolutely love it, so you may have unfortunately just received a "lemon" as you said. Is the issue happening with the static when using both wireless and wired connections? Also, is the headset fully charged and have the latest firmware updated? If you have not already downloaded GHub, you can find that here:[ https://support.logi.com/hc/en-us/articles/360024848813--Downloads-G935-Wireless-7-1-RGB-Gaming-Headset ]. You are still within the exchange period, so I would encourage you to try another one (lemons do unfortunately make it out) since it really is an amazing headset! If you would like, you can contact our tech support for more troubleshooting [ https://support.logi.com/hc/en-us ] or by phone at: 866-632-5644.
-Charlton at Logitech
100% dissatisfied.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100% dissatisfied..Poor sound quality. Uncomfortable. It clamped too hard to my head. Way too expensive for the lack of quality of this headset. (I HAVE A DIFFERENT LOGITECH HEADSET LESS EXPENSIVE BETTER QUALITY) I am returning "THIS" headset as soon as possible.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to write your review of the G935 headset. I'm sorry to hear that it is uncomfortable for you to wear. The G935 is definitely a favorite of our customers, but its not for everyone. I really enjoy the new G733 wireless headset as an alternative to the G935. It is a little less tight and lighter, so its great for longer game sessions! You can find that one here: https://www.bestbuy.com/site/logitech-g733-lightspeed-wireless-dts-headphonex-v2-0-gaming-headset-for-pc-mac-and-playstation-4-white/6420859.p?skuId=6420859
-Charlton at Logitech
They are okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds quality Is not very good. Returned them after a week
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello,
Thank you for taking the time to review the Logitech G935 Wireless 7.1 Surround Gaming Headset. I am sorry that you were not satisfied with the sound quality. For best experience, the Logitech G Hub software offers adjustments to sound settings and updates. Please feel welcome to visit the Logitech website for product support.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024326693
Doesn t work with computers.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried this with my 2,000 dollar computer and it would mention that it was hooked up when I plugged it in but I couldnt select it as an option in the bottom right when I clicked on volume because it would not be able to find it so I had take this back. Don t get this for computers doesn t work.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello 4GOT2SAVE. We're sorry to hear the G935 headset wasn't working on your PC and had to return it. We greatly appreciate the feedback and will be taking this into consideration. Thank you for shopping Logitech G. - Logitech
One of the best ...
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech G935 is a solid offering. The design has clean lines and just enough accent lighting. I was pleasantly surprised with the ease of set up. Although I am not a fan of Logitech migrating to their G Hub software exclusively for this product, everything still went smoothly. The wireless range is strong and I didn't experience any spurious disconnection issues. The audio and microphone performance of this headset is top-shelf and it's strongest attributes. Having purchased, owned or otherwise reviewed a wide range of wireless headsets, I personally find the Logitech G935 to be the 'best of breed' regarding range of volume, clarity and overall fidelity. The 50mm drivers do an outstanding job of reproducing the full spectrum, most notably in the mid-range and bass frequencies. Treble is also very smooth and not overly bright. This headset has the best overall sound of any wireless offering I've heard over the past several years. And having that little bit of extra gain with respect to max volume is very important to me. So many wireless headsets these days just don't get loud enough for me. The onboard controls are logically placed and easy to adapt to, another high point for this design. Overall comfort is good although the ear pads are not as comfortable as cloth/micro fiber material and since the geometry of the human head can very so much, I suspect there will be those that dislike wearing them for extended periods of time ... or at all. For me, the comfort is good and the compliant foam is just right. Battery life is solid, beating the specifications by a little bit, but it remains to be seen if it can consistently provide this type of reliable power between charges at the 6 month, 12 month and longer age-points. No matter, Logitech stands behind this product with a 2-year warranty, so I'm not really concerned. I would recommend using these with the lighting disabled for serious game-play to maximize game time without worry. Or if it's a marathon session, just use the cable. Overall I would highly recommend this headset. Individuals will need to decide on the comfort level by trying them out personally, but I believe few (if any) can & will complain about the operation and the outstanding audio performance. Give them a try !
I would recommend this to a friendHeadband very tight
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headband on these headphones was extremely tight and that tends to give headaches over time so i returned them.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. 100% recommended. Material is great.
I would recommend this to a friend