Customer Ratings & Reviews
- Model:
- 981-000014
- |
- SKU:
- 10966076
Customer reviews
Rating 4.5 out of 5 stars with 6956 reviews
(6,956 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Comfort4.3
Rating 4.3 out of 5 stars
- Value4.6
Rating 4.6 out of 5 stars
Rated 4 out of 5 stars
good, but mute doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok, but on my work laptop with Windows 10 the mute button does not work. It could be how the company has it locked down cause it does work on my personal one.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 3 out of 5 stars
Overall ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works for what I need it for.i bought it for work, the sound quality is ok.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 3 out of 5 stars
Nice sound and comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like them but they broke within 2 weeks. Logitech takes for ever for warranty info.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Simple but works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to buy the higher priced headset because I felt like i would get better use out of them. I quickly realized that wasn’t the case. I’m back to these basic ones and they get the job done.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 1 out of 5 stars
Distorted Audio After 10 Seconds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work satisfactorily in Teams. After about 10 seconds in a Teams call or meeting the audio gets exceedingly distorted. I can clear it up by switching the output device to speakers momentarily, but the distortion recurs within 10 seconds of switching back to the headset. Once it's become distorted in Teams it is distorted from all sound sources on the system. No amount of re-plugging in the headphones or adjusting settings has fixed the issue. I'll be returning this.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job, but has a hard time picking up the voice at times.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 1 out of 5 stars
Headphones is not sustainable if used daily
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought 2 of these headsets within a year of each other because we started working from home and was doing our business on teams, webex, etc. and the first set broke at the the junction where you adjust the section over the ears up or down. I went and bought another pair and it broke a the same place where you adjust them over yoru ears.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi shaymarsalis, thank you for your feedback! The H390 is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073 - Will, Logitech.
Rated 3 out of 5 stars
Ok at times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked OK for a while, but connection often lost. Not comfortable in ears.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is easy to install and use. Decent quality and easy to hear phone calls. The reason I gave 2 stars is because it’s uncomfortable and hurts my ears after only using it for a very short time. I couldn’t return due to best buy’s limited return policy of just two weeks.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
LOGITEC HEADSET
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is serving the purpose for now but I dont like that it is so easy for the mute button to be pressed without my knowledge. Also I would rather have a volume up/down button on this headset
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Barbie! I'm sorry to hear about your experience with the H390 headset. Thank you for the feedback on the design of the headset! I will be passing this along. - Maggie from Logitech
Rated 2 out of 5 stars
Disapointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones to use for Zoom meetings and no matter how many times I've tried they do not work.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .To ensure a smooth resolution, please email the following information to socialcare@logitech.com. Our team is ready to assist you. Full Name – Email address – Country – Product name – Brief description of the issue –
Rated 3 out of 5 stars
Just okay
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lightweight easy to use for PC voice skill mode.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 3 out of 5 stars
Basic headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good entry level headset by a trusted brand
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 2 out of 5 stars
wired headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cord twisted and left ear went dead after six months. had to buy a replacement. buy something else!
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Did not work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones would not work with my work phone or with my cell phone.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .You can try restarting your computer then re-connect the device. Re-seat to another USB port to see if it works. If the issue is persistent, reach out to Logi support for further assistance.
Rated 1 out of 5 stars
Not great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home and when I’m talking on the phone using these, I’m told that my headset cuts out a lot and people can’t hear me at times. I have to repeat myself a lot. Also, people have told me they can hear the aquarium and bird in the background, they are across the room, and nowhere near where I sit. Thought these were supposed to be noise cancelling?
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Chica,
I am sorry that the H390 is not working as you expected. The H390 are noise canceling, but they are also the bottom line product from the Logitech productivity collection. If you are looking for superior sound and mic quality, I recommend trying the Zone 125. these headsets are great and my personal favorite. They have all the features that a person working from home can benefit from at an affordable price. Logitech appreciates your product review. - Leo from Logitech
Rated 3 out of 5 stars
Cheaper headset.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was worth what I paid for it. It didn’t last long.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
perfect for pc phone calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really find these to be perfect for webex, GTM, and things like that.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 2 out of 5 stars
Microphone issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with microphone, and when you check the Logitech website it seems to be a very common issue with no information how to fix it or what the problem is. You get what you pay for, everything else works fine.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear you are having issues with the microphone. It sounds like you may have received a defective unit. Luckily, it does come with a 2 year warranty through Logitech so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 3 out of 5 stars
Dose not block out son ding noise enpuph
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need to block out sound of my computer and it dosent but otherwise ok
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friend










