Customer Ratings & Reviews
- Model:
- 981-000014
- SKU:
- 10966076
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Comfort
Rating 4.3 out of 5 stars
- Value
Rating 4.6 out of 5 stars
Good price, but average quality.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my third time purchasing the H390s. It'll also be the last. The wire has been a nightmare to keep straight and stop any damage.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, we're sorry you're unsatisfied with the H390 headset. Luckily Logitech makes a variety of other headsets that fit every need. Here's the link to some more options: https://www.logitech.com/en-us/headsets/wired-headsets. Hope that helps!
Way too small
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have small ears and these were way too small to fit comfortably as noise-canceling. Also, the sound quality was just okay. I returned them for a refund.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Nettie! Sorry to hear the design of the H390 USB Headset didn't work for you. The ear cups themselves are not noise-cancelling, because as you mentioned, they will rest on your ears, and not over them. They are padded with leatherette to add some more comfort basically. On the other hand, the microphone itself is noise-cancelling, so it minimizes unwanted background noise for clear conversations. We hope you'll find the right solution among our other products! Simply visit our support page if we can be of any help: https://support.logi.com/hc/en-us - Mathieu from Logitech
Short product life
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great until it doesn't. Lots of static within the headset and the Logitech warranty process has you going in circles.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback! The H390 is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073 - Will, Logitech.
Good for everyday use.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use these everyday - love them. Work perfect with our phones and for Team's meetings.
I would recommend this to a friend- Cons mentioned:Compatibility
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset did not work for me. It might have been that it wasn't compatible with my work equipment- I could hear people but they couldn't hear me.
No, I would not recommend this to a friend Not good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this item. It works in an absolute bind but you won't like it. Spend a little extra money and buy a good set.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello we are sorry to hear about your issues with the H390 headset. We hope that you were able to find another product in the Logi family that suited your needs. If you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us
Defective right out the box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The products microphone did not work out of the box.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand your H390 headset microphone wasn't working initially, and we apologize for the inconvenience. This feedback helps us ensure our products meet the highest quality standards right out of the box. Please connect with our support team so we can help resolve this for you.
Poor
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasts only a year. After that, the wire starts breaking.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Really sorry to hear about your unpleasant experience. We request you to contact the Logitech support team if the headset is within the warranty period and our team will take it up from there.
Not so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to take conference calls at home. These are not comfortable for me for longer than 15 minutes and the microphone only swivels one way so you have to wear it on one side.
No, I would not recommend this to a friendNot reliable for being a "wired" headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall comfort is fine, but performance is frustrating as it frequently doesn't output my audio despite it not being on mute. Not sure if USB connector is faulty. Headset is plugged into docking station; I do not encounter any connectivity issues with other USB peripherals (on the same docking station ports).
No, I would not recommend this to a friendRO
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do what it do what it do it it got to do what to do it to do it to do it to do
I would recommend this to a friendHeadset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There a headset. Plug and play easy. I don't know what else to say to meet the 50 character minimum.
I would recommend this to a friendNo Good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These did not work longer than three days. I needed them for the microphone for WFH and they didn’t last at all and people weren’t able to hear me. It also made me sound robotic.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Poor choice.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well, but ear padding was very hard. Uncomfortable to wear for more than a few minutes.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that you found the ear padding on your wired headset to be too hard and uncomfortable for extended use. We understand that comfort is essential for a good user experience.
Tiny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a male with a normal sized head, I found these much too small. Very uncomfortable, ear pads sit on a portion of ears, do not extend to a satisfactory length.
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these and ended up taking them back as they were too tight on my head. The quality was in line with what I paid for them.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear these did not fit your head. I hope you were able to find something that suited your needs. Thank you for taking the time to write this review, we appreciate the feedback.
- Pros mentioned:Comfort, Weight
Great for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these they are great for gaming, talking on zoom meeting even watching movies on the PC so good for the price!! My expensive earphones hurt the top of my head these are so light weight I don’t even feel them that’s a Big plus!!
I would recommend this to a friendBrand response from Logitech
Posted .It’s great to hear your experience has been positive. Your feedback helps us refine and improve our products. Thanks for choosing Logitech!
Logitech Noise Cancelling Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and very helpful. I now can enjoy my program without disturbing my family.
I would recommend this to a friendKinda Snug but ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit kinda snug, but they work.I wasn’t happy with the price because they aren’t anything special.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Flighty! I'm sorry to hear about your experience with the H390 headset. Thank you for the feedback on the comfort and price of the H390 headset! I will be passing this along. - Maggie from Logitech
Mic is alright.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is terrible. The microphone isn't bad but not that good. I returned them. Should have known better to expect satisfaction from such a cheaply priced item.
No, I would not recommend this to a friend