Customer Ratings & Reviews
- Model:
- 981-000014
- |
- SKU:
- 10966076
Customer reviews
Rating 4.5 out of 5 stars with 6956 reviews
(6,956 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Comfort4.3
Rating 4.3 out of 5 stars
- Value4.6
Rating 4.6 out of 5 stars
Rated 2 out of 5 stars
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt offer much for the price and could be better.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your feedback; it is much appreciated. We'll surely take this as feedback and make sure to share it with the right team.
Rated 4 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them a lot. I should have gotten wireless. This will do for now.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 2 out of 5 stars
It will do.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a quality item but it will do for now. I would not recommend.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Not good at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is not functional had many complaints about feedback from my mic during calls for work
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, thank you for sharing your experience with the H390 Headset. I'm sorry that the noise cancelling might did not minimizes unwanted background noise for clear conversations. The mic is adjustable so that you can position it closer to your mouth so that it picks up your voice better. I'm sorry that you had complaints about feedback during calls. I hope that you're able to find a solution that works better for you. Thank you for being a Logitech customer. Kristi from Logitech
Rated 1 out of 5 stars
Did not work for my system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Look, this fit on my head fine and it was comfortable but it did not work with my system and when I talked in it, people heard a terrible echo. I had to buy another headset. When I went to return this one I couldn't because the return policy is apparently only 15 days and due to COVID I was waiting to return when the stores opened because I did not want to go out to a shipping facility to mail it back.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the headset. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 2 out of 5 stars
It was ok for a while
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I stopped using it after one month because my customers were hearing echos and I was constantly breaking up
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the headset stopped working for you. Luckily, it comes with a 2 year warranty, so we can get those replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 2 out of 5 stars
Headset painful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about the headset, except they are painful to my ears. The headset is very uncomfortable to my ears,
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi MsV12,
Thank you for your feedback. It is greatly appreciated.Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 1 out of 5 stars
Works but way too uncomfortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to work well enough in my limited use but it is so uncomfortable even after only an hour of use that I have to wear it loosely to bear it for a longer time. I have since bought a Plantronics headset for a few dollars more that is much more comfortable and made with more flexible plastic. Having had Logitech keyboards this is very disappointing.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Hank, thank you for sharing your experience with the H390 USB headset. I'm sorry that the headset was uncomfortable for use after a short period of time. Logitech does offer other headsets that offer more comfortable features like the H600. I'm glad you were able to find a different headset that works for you. Thank you for being a Logitech customer. Kristi from Logitech
Rated 1 out of 5 stars
Price Good, Longterm? No.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent headphones for the price until today (less than a month after purchase) and they don't work any more
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Rose
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the inconvenience caused by the early failure of your Logitech H390 headphones. We understand how frustrating this must be, and we're committed to resolving this issue promptly. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Rated 2 out of 5 stars
Bad purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not meet expectations.It didn’t last as long as it should have you can’t get sound .
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Becky, thank you for your feedback! The H390 headset is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073 - Will, Logitech.
Rated 2 out of 5 stars
Not Happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone looked like it had a lot of value but when put in use . There were distortions and it cut out a lot
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is not great both microphone and speaker.wouldn’t recommend I had to buy a Logitech
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Elec2020, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
Super loud static after 2 weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage headset. Bought for use working from home, after a couple weeks incredibly loud static started in the middle of calls. Ordered another one, to return the first one since I threw the box away. Same thing happened with that one. Both will be returned when I'm able to go to the store. DO NOT BUY
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the headset. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 2 out of 5 stars
Great for WFH Job!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return due to microphone going out, hopefully the second pair works properly.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendBrand response from Logitech
Posted .Hello, DHJJ! I'm sorry to hear that your first pair of H390's went out. I hope this second pair will work out for you! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 2-year limited hardware warranty. Thank you for the feedback on your first pair's microphone going out! I will be passing this along. - Maggie from Logitech
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone on it is constantly moving from where you placed it being very lose but yet sticks when you manually move it back into place. The mic is very short making it harder for the person to hear you when you are talking. The sound quality is either very loud in your ears or barely audible, there is no middle ground.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the mic. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 5 out of 5 stars
Great for at home job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ez to use! Plug and play no software to install. Can’t beat the price.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 2 out of 5 stars
Mic didn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did my research and thought I would get a decent product. However the mic does not work on this headset.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the mic was not working on the headset. That is not normal, you received a defective unit. Lets get that replaced for you! This headset comes with a 2 year warranty through Logitech. Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 2 out of 5 stars
Second Set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second set of these. The first set didn't last long, so I am hoping these last a little longer. They work well, as long as they are working.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t work at all. I’ve tried several things to try to fix the issue but nothing makes them work. I’m returning them as soon as I can for a refund.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! That's unfortunate. We will take this as feedback and pass it on to the right team. In case you need any additional support, write back to us.
Rated 2 out of 5 stars
Headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset I bought for work is not so great. People on the line can still hear the background noise.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendBrand response from Logitech
Posted .Hello JMAF! We're sorry to hear you're running into issues with the H390 headset. I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 so they can diagnose the issue and hopefully give you a fix. We greatly appreciate the feedback and will be taking this into consideration! Thank you for shopping Logitech! - Maggie from Logitech