Customer Ratings & Reviews

Hello Maria! I'm sorry to hear the H390 is hurting your ears. Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 2-year limited hardware warranty. Thank you for the feedback on the comfort of the headset! I will definitely be passing that along. - Maggie from Logitech

Hi Alex, I'm sorry that you had a problem with the H390 disintegrating on you. I hope that during your time of using the H390 that you were able to enjoy the features that the device offered such as the noise canceling mic and the digital stereo sound. Thanks for being a Logitech customer. Kristi from Logitech

Hi Boojack55, thank you for your feedback! This should not be the case, as the H390 is backed with a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390 - Will, Logitech.

Hello, we are sorry to hear that you are having issues with your H390. You may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393

Hi ChuckG, thank you for your feedback! For support, please refer to: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390 - Will, Logitech.

Hi KKKK, Very sorry to hear that you're finding the H390 USB Headset uncomfortable after just 30 minutes. Logitech does carry other headsets that feature more comfortable cups like the H370, for instance. If comfort is what you're wanting, you may want to check out Logitech's gaming headsets which are designed for comfort. You'll pay more, but you'll also be getting a lot more in terms of comfort and in terms of sound. Here's a list of reasonably priced headsets that you may like  https://www.logitechg.com/en-us/products/compare.html?category=gaming-audio&products=gaming-audio:g231-prodigy-gaming-headset,gaming-audio:g233-prodigy-wired-gaming-headset,gaming-audio:g332-stereo-gaming-headset,gaming-audio:g432-7-1-surround-sound-gaming-headset. Hope that you found this useful and that it finds you well. - Richard from Logitech

Hello, I am sorry to hear about the issue you are having with the headset. Thank you for taking the time to write this review.

Hello, thank you so much for your review. We greatly appreciate all feedback. We are sorry to hear that the H390 headset did not meet your expectations. Thank you for being part of the Logitech family. Have a great day. -Ricky|Logitech

Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review. We appreciate all the feedback

We apologize that the Logitech H390 Wired headset didn't meet your expectations. We understand how disappointing it is when a product doesn't perform as expected. Your feedback will help us improve future products.

Hello, we are sorry to hear that you did not like your H390. We hope that you may find another product within the Logi headset lineup that will suit your needs. If you ever have any questions or need troubleshooting support, please visit us at https://support.logi.com/hc/en-my

Hello, I am sorry to hear they are hurting you ears. I can help with the feedback being heard though. It sounds like you may have received a defective unit. Luckily, this device does come with a 2 year warranty. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.