Customer Ratings & Reviews
- Model:
- 981-000014
- |
- SKU:
- 10966076
Customer reviews
Rating 4.5 out of 5 stars with 6956 reviews
(6,956 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Comfort4.3
Rating 4.3 out of 5 stars
- Value4.6
Rating 4.6 out of 5 stars
Rated 1 out of 5 stars
Microphone not working on headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is comfortable, but I am not use to the speaker being on the left side. The microphone does not seem to work on my computer after a few weeks of trying.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great product for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using these for a week now. I work from home and take phone calls through VOIP. I wear these 5-8 hours a day and they are very comfortable. I have had no problems with discomfort. The sound quality is great and my customers can hear me crystal clear. Great product for the price!
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great headset for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got for work, really works great. Great value for the money.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 5 out of 5 stars
Good gaming headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son uses this for gaming on his computer and he loves it.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 1 out of 5 stars
Logi USB
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these to work from home and they didn't last 2 weeks. Customers couldn't hear, there was an echo and static on their end. Returned for a full refund
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the issues you had with the headset. This headset does come with a 2 year warranty through Logitech so if anything ever happens like that again please let us replace it for you! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Stay away! Pure junk!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give zero stars if possible. Pure crap! It already broke and literally just days after my return window!! Annoyed and mad do not even begin to describe how I feel!!
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Bled4439,
I am sorry to hear that your new Logitech headset broke. I see how frustrating it must be to run into issues after the return policy expires. Please, reach out to Logitech's support team so they can assist you with a replacement. http://support.logitech.com/contact. Logitech appreciates your product insight. - Leo from Logitech
Rated 2 out of 5 stars
It is just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money it is okay. Cable breaks easy beware
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using it for merely a couple of weeks occasionally, maybe twice a week, the laptop does not recognize the USB at times and I have to restart the computer, and the recording has become noisy, so I need to get another one, as it is giving too many problems.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless. Uncomfortable.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear cups are way too small. Sound quality is not good. Not at all comfortable. I know they are cheap, but I found these unusable. I would spend a bit more to get something more comfortable.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Cashmonee,
Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience you have with your device. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it one bit. Too much static and at first I thought it was my connection but I used another mic and it worked perfectly. I would not recommend this product
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the headset had a lot of static. Lets get that replaced for you! This headset comes with a 2 year warranty, here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps, have a great day! -Danielle from Logitech
Rated 1 out of 5 stars
I need my RETURN label please
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad! Does not work & others cannot hear me as I call them for my job. I chatted online for return and they were suppose to email me a label to return but NEVER received this.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
The mute button doesn’t work properly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to press the mute button many times to get it working. Sometimes it doesn’t work at all. I was trying to return it but the Best Buy site shows “No longer available to return it”.....
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the headset. You may have received a defective product. If you would like to file a claim to receive a new one, please visit the support page for this item on Logitech.com. I hope this helps. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Worked well at first
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife for her job. They worked well up until this morning. They literally just quit working, multiple windows computers will not detect them...pretty disappointed.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi SeilerP1975, thank you for your feedback! The H390 is backed with a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073--Getting-Started-USB-Headset-H390 - Will, Logitech.
Rated 1 out of 5 stars
Piece of junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend this product because USB cable for headset is very wonky and clumsy. You also have to make that the right light doesn't keep on blinking which adjust the volume
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you're unsatisfied with your H390 headset. You do have a 2-Year limited warranty that comes with the purchase. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024321073. Hope that helps!
Rated 1 out of 5 stars
No no
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So bad broke within a week, not good for gaming at all
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We will forward it along to the appropriate team so they can look into it. Thanks a lot!
Rated 1 out of 5 stars
Microphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.microphone did not work, returned. Headset was not very comfortable.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Rated 1 out of 5 stars
Poor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very poor it says it can control noise but its lieing
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That seems like an issue and we apologize for the inconvenience! Please reach out to Logi support and the team will definitely see what best can be done.
Rated 1 out of 5 stars
Too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small. Pads sat on ears, not covered them. Tight on head, always squeezing my head. Very uncomfortable. They broke on the second day when I went to take them off.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
What the heck Logitech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant hear anything. Tried playing Elton Johns Greatest Hits with my boyfriend and nothing. Not a single sound... What a drag.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry you were not able to hear your music with your boyfriend. It sounds like you may have received a defective unit which can sometimes happen. Let us make this right! This headset comes with a 2 year warranty, so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback. I hope you have a great day!
-Danielle from Logitech
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Quality headset worth the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use my headset for hours each day, and I was pleased by the cushion on the ear muffs and the flexibility of the microphone. The length of the cord is amazing. The quality of sound is fantastic, and I haven't had to make any changes or been asked to change my settings. My only complaint is the inability to modify how tightly they cling to my head, and I don't have a large head (regardless of what my husband says.)
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the detailed H390 review! We're glad you love the comfort (ear cushions & mic), sound quality, and long cable. We're aware of the fit comments and will consider adjustable options in future versions. Happy listening!










