Customer Ratings & Reviews
- Model:
- 981-000014
- |
- SKU:
- 10966076
Customer reviews
Rating 4.5 out of 5 stars with 6956 reviews
(6,956 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Comfort4.3
Rating 4.3 out of 5 stars
- Value4.6
Rating 4.6 out of 5 stars
Rated 1 out of 5 stars
This product is lousy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to find receipt in time to return it. It's cheap. It came cracked and now it doesn't work at all. Best Buy should take it off of their shelves right away.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Sadly it stop working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mike stopped working after 1 week sadly not a good buy
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friend- Pros mentioned:Comfort, Price
Rated 5 out of 5 stars
Plug & Play
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.seriously- just plug it in! that's pretty much it! 5 stars just for simplicity! Bought for an interview, to eliminate any chance of miscommunicating due to poor sound quality. Thinking that nothing says NEXT more than echoes, having to repeat answers or questions or the inevitable answering a question you weren't asked because you couldnt understand or vice versa! They're re really comfortable, the cord is def long enough and the price is under $30! cant go wrong. No instructions were included- but they're not necessary turns out! would def recommend.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friend Rated 1 out of 5 stars
Do not buy this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard on the ears, Microphone does not work! Not worth the gas to drive out and pick it up!
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the microphone did not work. That is definitely not normal, i think you may have received a defective unit. Luckily, this headset comes with a 2 year warranty so we can get that replaced for you! Here is the link to file a warranty claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we really appreciate it.
Rated 1 out of 5 stars
doesnt work in 3 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using it for last 3 days & it just doesn't work anymore. tried everything on my PC to fix it but it doesn't get fixed
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Headsets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s horrible I can’t hear the caller and am bringing them back to the store
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Microsoft, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
Bad headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These did not last a month and they started getting a loud hum. Terrible product
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Ciwhite,
Thank you for your feedback. Sorry for any inconvenience. If you need further assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is no longer working after being used 2 days of opening the package.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Sunny. Thank you for taking the time to write your review of the H390 headset. I'm sorry to hear that the headset stopped working after 2 days. That is definitely unusual. If you are still within the Best Buy return period, please exchange it for another one, as you may just have a defective unit. If it is outside of the return period, please start a warranty claim here: https://support.logi.com/hc/en-us/articles/360024916974 your headset is covered up to 2 years.
-Charlton at Logitech
Rated 1 out of 5 stars
Marginal Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am sorry to say that this set of headphones failed after a short time of use. I cannot recommend them.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 1 out of 5 stars
Bad 60 Hz hum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. 60 Hz hum is horrible. Same in every computer or device I tried, but supports response was check your system.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Mute button broke right away
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality headset... not good for Skype calls. Bought for the hardware mute that stopped working.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst Head Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Headphone!!! In the middle of call it stop working..go for other option.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Sandeep, sorry to see you're having some performance issues with your H390 headset. If you haven't already, please make sure the cables are plugged in all the way to your computer. Also please check to see if maybe some how the computer switched the audio output/input to something else instead of the headset. Hope that helps!
Rated 1 out of 5 stars
Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all hard to connect stop working in a couple days
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the issues you are having with the headset. This headset does come with a 2 year warranty, so let us replace those for you. Here is the link in order to file the claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. Next, once you get that new set, we want to help you connect them more easily. Here is the start up guide to help you: https://www.logitech.com/assets/65736/h390-baer-web-qsg.pdf. You will plug the headset into your USB-A port on your computer, and then you are good to go. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
-Danielle from Logitech
Rated 1 out of 5 stars
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Person who your talking to always hears themselves
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Jennd,
I am sorry that the H390 did not work as you expected. Logitech appreciates your product review. - Leo from Logitech
Rated 1 out of 5 stars
Very cheaply made.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made and definitely not noise cancelling at all
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Donna, Very sorry to hear about your disappointment with the H390 Headset. The noise cancelling is for the microphone which minimizes unwanted background noise for clear conversations. For more information about the H390, here's a link to the product page:  https://www.logitech.com/en-au/products/headsets/h390-usb-headset.981-000485.html. Hope that you find this helpful and that all is going better. Thank you for choosing Logitech. - Richard from Logitech
Rated 1 out of 5 stars
Horrible!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't give these 0 stars I really tried. You can hear EVERYTHING!!! Don't buy these! -_-
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Sharp Edges everywhere
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Threw it in the trash. Sharp Edges everywhere. Not comfortable.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Fred, we're sorry to see the H390 Headset wasn't comfortable for you to wear. Luckily Logitech makes a variety of other headsets that have a really nice materials designed for long wear. Check out the G432 headset! It is lightweight, comfortable, and has a great microphone! Hope that helps!
Rated 1 out of 5 stars
Defective on purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately these were defective upon purchase. Only one ear worked and the mic didn't at all.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Amiblue, sorry to see you had a defective issue with your H390 headset. If you haven't already please return it to Best Buy so they can assist you with an exchange.
Rated 1 out of 5 stars
Broke the first day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset broke the first day using it Don't waste your money.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you are having issues with your H390 not working. If you need assistance or require a replacement unit, you may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working less than a month of use. The sound quality is poor
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Beaugard, Thank you for this review on the H390. I'm sorry that the sound quality wasn't adequate. The H390 has a 2 year limited hardware warranty thru Logitech. Please visit us at support.logi.com so we can assist you with this product! Thank you for being a loyal Logitech customer. Kristi from Logitech










