Customer Ratings & Reviews
- Model:
- 981-000014
- |
- SKU:
- 10966076
Customer reviews
Rating 4.5 out of 5 stars with 6969 reviews
(6,969 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Comfort4.3
Rating 4.3 out of 5 stars
- Value4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the excellent sound quality, comfort, and affordable price of the product. They also appreciate its lightweight design, good microphone, convenient volume control, and ample cord length. The overall fit is also noted positively by users. However, some customers have noted limited compatibility, specifically mentioning its primary use for computers.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Ok for price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first they worked wonders. Now 7 months later they arent working.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ceased working - I could hear instructor, but she could not hear me. Headset kept expanding when I moved my head
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the headset no longer working for you. This headset does come with a 2 year warranty through Logitech., so we can get that replaced for you! Here is the link to file a warranty claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Stopped working after a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just outside the return window they stopped working. Well taken care of and still look brand new.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi RPGenie, thank you for your feedback! The H390 USB Headset is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073--Getting-Started-USB-Headset-H390 - Will, Logitech.
Rated 1 out of 5 stars
fell apart within months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.within a few months of light use these headphones developed a loose wire. They would cut out at the least movement. Save your money. Buy something else
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
poor quality sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great poor quality sound for business call. We gave these away.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi John, sorry to see you're having audio quality issues with your H390 headset. Sometimes if the headset isn't plugged into the computer all the way, that can affect the quality. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024321073. Hope that helps!
Rated 1 out of 5 stars
Bad quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These did not work right out the package.... had to take them back
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear that the headset did not work for you out of the box! Next time let us replace it for you as all Logitech products come with a warranty. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Too much humming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good. However, listening to the playback there was way too much humming in the background. Distorted the recording. I would not recommend this product.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn’t work after three weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed it for work and after three weeks there’s a lot of static and the mic doesn’t work. Mic sounds choppy.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the headset. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling doesn't seem to cancel out the noise when I'm on the phone with my clients.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback! The Noise-cancelling Mic minimizes unwanted background noise for clear conversations. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073 - Will, Logitech.
Rated 1 out of 5 stars
Logitech - H390 Wired USB Noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like them, I am going to return them. They hurt my ears
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear this headset hurt your ears. Thank you for taking the time to write this review, we appreciate the feedback. I will be passing this along.
-Danielle from Logitech
Rated 1 out of 5 stars
Logitech - H390 USB Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech - H390 USB Headset with Noise-Canceling Microphone I found to be not clear and uncomfortable.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi 1234, thank you for your feedback! For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073 - Will, Logitech.
Rated 1 out of 5 stars
This product is lousy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to find receipt in time to return it. It's cheap. It came cracked and now it doesn't work at all. Best Buy should take it off of their shelves right away.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went out soon as I got them and really upset about it
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it would have been great if it fit in handset.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friend- Pros mentioned:Comfort, Price
Rated 5 out of 5 stars
Plug & Play
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.seriously- just plug it in! that's pretty much it! 5 stars just for simplicity! Bought for an interview, to eliminate any chance of miscommunicating due to poor sound quality. Thinking that nothing says NEXT more than echoes, having to repeat answers or questions or the inevitable answering a question you weren't asked because you couldnt understand or vice versa! They're re really comfortable, the cord is def long enough and the price is under $30! cant go wrong. No instructions were included- but they're not necessary turns out! would def recommend.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friend Rated 1 out of 5 stars
Sadly it stop working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mike stopped working after 1 week sadly not a good buy
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
doesnt work in 3 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using it for last 3 days & it just doesn't work anymore. tried everything on my PC to fix it but it doesn't get fixed
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard on the ears, Microphone does not work! Not worth the gas to drive out and pick it up!
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the microphone did not work. That is definitely not normal, i think you may have received a defective unit. Luckily, this headset comes with a 2 year warranty so we can get that replaced for you! Here is the link to file a warranty claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we really appreciate it.
Rated 1 out of 5 stars
Headsets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s horrible I can’t hear the caller and am bringing them back to the store
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Microsoft, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
Bad 60 Hz hum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. 60 Hz hum is horrible. Same in every computer or device I tried, but supports response was check your system.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friend