Customer Ratings & Reviews
- Model:
- 981-000014
- SKU:
- 11132287
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Comfort
Rating 4.3 out of 5 stars
- Value
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the product's excellent sound quality and comfortable fit. They also appreciate its affordable price, lightweight design, and useful features such as volume control, a good microphone, and sufficient cord length. The only minor concern noted by a few customers is its compatibility, as it is primarily designed for computer use.
This summary was generated by AI based on customer reviews.
Microphone issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with microphone, and when you check the Logitech website it seems to be a very common issue with no information how to fix it or what the problem is. You get what you pay for, everything else works fine.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear you are having issues with the microphone. It sounds like you may have received a defective unit. Luckily, it does come with a 2 year warranty through Logitech so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Good for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for work and it meets the need, nothing to compare it to though
I would recommend this to a friendwired headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cord twisted and left ear went dead after six months. had to buy a replacement. buy something else!
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
It works okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and mic work well, but this item is not known for durability.
No, I would not recommend this to a friendLogitech headset stinks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor instructions--actually none. The sound keeps going up and down on its own. I udse it work from home.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the H390 Wired headset. We're sorry to hear about the sound issues and lack of instructions. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Brief description of issue:
Not for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is not so comfortable for long time use or gaming.
No, I would not recommend this to a friendIt's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered because of other reviews. Timely delivery.
I would recommend this to a friendOK headset for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well but the UBS plug easily gets loosened
I would recommend this to a friendHeadsets issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the color but unfortunately could not get the mute button to work
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We're sorry to hear you're having trouble with the mute button on your H390 headset. To get this fixed as quickly as possible, our social care team is here to help. They can troubleshoot the issue and offer further assistance. You can reach them via email at socialcare@logitech.com with your
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For quick and temp solution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, they are okay. Not the best quality.
No, I would not recommend this to a friendVery Uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wear these for 8 hours a day for 5 days a week and by the 2nd hour of wearing them my ears are killing me! My right ear is fine. But the left with the microphone God know how much I want to break this thing. The volume is average. Some calls I can hear some I can't. But for the price it really isn't bad. I'm still looking for a new headset. But in the meantime these will do for now...
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Friday, Very sorry to hear how uncomfortable you're finding the H390 USB Headset to be for your work. For such a long period of time to be wearing a headset, I highly suggest using one of Logitech's gaming headsets. Here's a link to a couple of my recommendations https://www.logitechg.com/en-us/products/compare.html?category=gaming-audio&products=gaming-audio:g231-prodigy-gaming-headset,gaming-audio:g332-stereo-gaming-headset,gaming-audio:g432-7-1-surround-sound-gaming-headset. They are all under $70, with the G432 being on sale as of this writing for $49.99. The reason I'd recommend these is because they are specifically designed to be worn for long periods of time, which gamers are wont to do. As someone who's had to work at home and be in meetings for long periods of time, I've found using a gaming headset to be an absolute blessing and very comfortable. Plus, you get a much better performance and overall sound. Hope that you found this helpful and that all is going well. Thank you for being a Logitech customer. - Richard from Logitech
Might have been defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker went in & out from day one. I could hear perfectly fine, but couldn’t be heard, all the time.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear, and we apologize for the experience you had. Please reach out to our Logi Support team for further assistance in this case.
Great when they stayed together
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed these very much, but they didn't last very long at all.
No, I would not recommend this to a friendWorks great for kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my nephew and he loves the headphones
I would recommend this to a friend- Cons mentioned:Compatibility
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was under the impression it was compatible with my Chromebook. It did not work.
I would recommend this to a friendBrand response from Logitech
Posted .The H390 does work with ChromeOS. You can try restarting your computer then re-connect the device. Re-seat to another USB port to see if it works.
Cheap item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are not noise canceling and the ear pieces are too small for adult ears. They press uncomfortably on the sensitive part of the ear.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello we are sorry to hear about your fit and noise canceling issues with the H390. We hope that you were able to find another product in the Logi family that suited your needs.If you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us
- Pros mentioned:Sound quality
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound picked up from the microphone is LOW quality and worse than the mic on my desktop. Sound in headphones was ok. You get what you pay for
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Athone,
Thank you for your feedback. Sorry for the inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Excellent for working from home!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! My wife works part time from home, uses these to speak with customers, she loves these and has had no problems what so ever!
I would recommend this to a friendIs it worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They mess up One moment I wanna work at home if they don’t value goes down while you have it up and vice versa just things that I don’t like and I will never recommend for anybody
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Doggedout, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
No supportive for WFH
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for work from home folks, too small for ears and wired.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Your feedback has not gone unnoticed. We value your input, therefore we will forward it along to the right team so they can look into it.