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Customer Ratings & Reviews

$24.98

Customer reviews

Rating 4.5 out of 5 stars with 6979 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality and comfortable fit. They also appreciate its affordable price, lightweight design, and useful features such as volume control, a good microphone, and sufficient cord length. The only minor concern noted by a few customers is its compatibility, as it is primarily designed for computer use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 6,979 reviews
  • Rated 1 out of 5 stars

    No no

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bad broke within a week, not good for gaming at all

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 1 out of 5 stars

    What the heck Logitech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant hear anything. Tried playing Elton Johns Greatest Hits with my boyfriend and nothing. Not a single sound... What a drag.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so sorry you were not able to hear your music with your boyfriend. It sounds like you may have received a defective unit which can sometimes happen. Let us make this right! This headset comes with a 2 year warranty, so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback. I hope you have a great day!
      -Danielle from Logitech

  • Rated 1 out of 5 stars

    Microphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    microphone did not work, returned. Headset was not very comfortable.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible don’t waste your money the sound quality is bad you can only use it on one side I will be returning mine

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality headset worth the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my headset for hours each day, and I was pleased by the cushion on the ear muffs and the flexibility of the microphone. The length of the cord is amazing. The quality of sound is fantastic, and I haven't had to make any changes or been asked to change my settings. My only complaint is the inability to modify how tightly they cling to my head, and I don't have a large head (regardless of what my husband says.)

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the detailed H390 review! We're glad you love the comfort (ear cushions & mic), sound quality, and long cable. We're aware of the fit comments and will consider adjustable options in future versions. Happy listening!

  • Rated 1 out of 5 stars

    Dissapointing fit & performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was uncomfortable to wear after 30 minutes. The "noise canceling" microphone I was told rarely ever eliminated background noise. I'd say that you get what you pay for with this particular item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s okay.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like it but it gets the job done. I don’t like that it’s uncomfortable.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for taking the time to share your experience. We're sorry to hear that the headset isn't up to your expectations. We take all feedback seriously and we appreciate your honest review.

  • Rated 1 out of 5 stars

    Worked great for 2 weeks!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great for 2 weeks and then the sounds started breaking up. Of course you only have 14 day's to return so now I'm stuck with them. DO NOT BUY!!!!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the issues you are having with the headset. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 1 out of 5 stars

    Does not cancel background noice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset just because it had noise cancelling mic. I tested it throughly but it does not cancel any background noise. I am really disappointed.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the issues you are having with the headset. thank you for taking the time to write this review, we appreciate all the feedback.

  • Rated 1 out of 5 stars

    Ehh. Try something else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very lacking for this product. I would recommend paying a little more you will be glad you did.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello KENTDAVIS88,
      I am sorry that the H390 did not perform as you expected. I suggest trying the H540; they are slightly less economical but offer better audio. Logitech values your product input. - Leo from Logitech

  • Rated 2 out of 5 stars

    Cost effective, plastic peels on ear pad badly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost effective USB headset but I have owned 3 of these and the plastic peels badly on the ear piece, other issues are it's really dedicated to one side of your head vs the other because they are not symetrical so your wires are always hanging from the left side of your head, not good if computer you are plugged into is on the right side.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left Speaker stopped working after 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality headset. The left side speaker stopped working after only 3 months. No wear on the headset, it just sits in my headset holder until I need to make the occasional call.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated this headset. It's not very comfortable. They are not noise cancelling, my customers could hear my cat in the background.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We genuinely appreciate you taking the time to share your experience with our product. Your feedback is invaluable to us, and we're committed to improving based on it.

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed! Not at all worth, just waste of money and won’t recommend. I don’t have anything to speak good about this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not like the picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is horrible. It doesn’t look like the original model in the picture at all. The original model was a better model. I’m disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this product. I could not hear anything. I'm not sure if it was just the headset and not the brand.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Cookie, thank you for sharing your experience with the H390 headset. I'm sorry that you did not enjoy the product and that you couldn't hear anything. The H390 has a volume control on the cable for the headset, but its important to make sure that the default volume level on the computer settings is not set low preventing the volume from increasing. Thank you for being a Logitech customer. Kristi from Logitech

  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality and they do not cancel noice as advertised

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sorry about that! Have you checked the USB cable connection to your computer? Also, try a different USB port on your computer and connect directly to your computer (do not use a USB hub). If the issue persists, reach out to Logi Support for further assistance.

  • Rated 1 out of 5 stars

    Like wearing a vice on your head

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds was okay but the device was painful to wear. I world not recommend unless you have a tiny head and leathery ears.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello. Thank you for taking the time to write your review of the H390 headset. I'm sorry to hear that you aren't happy with the headset due to comfort. If you are looking for a larger, more comfortable headset I would recommend trying a gaming headset like the G432 or Astro A10. If you have any other questions or issues, please visit our support site: support.logi.com
      -Charlton at Logitech

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these for my wife who works from home. They didn’t even last 2 days before they quit working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working in less than an week. I would not recommend this product. Random bursts of static were really annoying

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Abhi, sorry to hear that you are unsatisfied with your H390 USB Headset. We are always looking for ways to improve our products, so we appreciate your review. Adjust the headset volume on the cable control. Make sure the headset is not on mute. The mute light flashes when mute
      has been activated. Check the USB cable connection to your computer. Try a different USB port
      on your computer. Connect directly to your computer. Do not use a USB hub. In your application and operating system, check the volume and microphone settings. Restart your application. Close all applications and make sure the headset is the default input/output device for your operating system. I hope this information will be helpful. If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us Thanks, -Logitech