Customer Ratings & Reviews
- Model:
- 981-000014
- SKU:
- 9618932
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Comfort
Rating 4.3 out of 5 stars
- Value
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.
This summary was generated by AI based on customer reviews.
Head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately these over the ear headphones are not comfortable. I could not wear for very long due to the hard plastic on my head and the hard foam on my ears.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience with the H390 headphones. We're sorry to hear that you found them uncomfortable due to the hard plastic and foam, making it difficult to wear them for extended periods.
- Pros mentioned:Price
Team meetings
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cheap headsets for team meetings, and zoom calls
I would recommend this to a friend Pretty good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used these much yet since I have not needed to use them much but they are pretty good quality. I wish they were wireless.
I would recommend this to a friendWorked great while it lasted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones worked great for a time. My wife uses them for work everyday and they lasted a year. You get what you pay for. She now uses Bose headphones.
I would recommend this to a friendHeadset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work straight of the box. Maybe bad luck. Got a different pair and works well.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback. We're sorry to hear about the initial issue you experienced.
Not good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low volume. Lot of background noise cheaply made..
No, I would not recommend this to a friendMeh, not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t totycover my ears and are too tight and smash my ears.
No, I would not recommend this to a friendAverage sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset works, but sound quality is poor. Person on other end has problems hearing me and speakers are not great
No, I would not recommend this to a friendOk headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good headset. It is very sensitive, so it does not work very well in a noisy environment. After a relative long period of time of use my ears tend to get hot.
I would recommend this to a friendFlimsy things
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little tight on your head which isnt good because my shorty uses them for work. You get what you pay for i guess
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there, I'm sorry to hear that you had some issues with your H390. Your feedback is greatly appreciated. Thankfully the H390 has a 2 year limited warranty, so if you ever have any issues or breaks with your headset, please feel free to visit our support site for information on how to submit a warranty claim.
Good product but not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no major issues with this product. I haven't used it much, but when I did there wasn't anything wrong with it but it does seem like it's made from cheap material
I would recommend this to a friend- Cons mentioned:Compatibility
Order review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work and was not compatible for my system. You get what you pay for. I returned the order
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the incompatibility and performance issues you experienced with the Logitech H390 Wired Headset. It's unfortunate that the headset didn't meet your expectations. Your insights are valuable for us as we continuously strive to improve our offerings.
Still going
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did have a few problems but it is still going.. Good enough for me
I would recommend this to a friendHearing Echo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was ok at first but keep hearing a echo , I did not return I bought a better one
No, I would not recommend this to a friendNope
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if i have a big head or this headset was made for toddlers, but its so tight on my head that it gives me a headache. Loud for dings from email but for phone calls people sound quiet and muffled. Do not recommend:(
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that the H390 headset is too tight and causing headaches for you. We also understand your frustration with the inconsistent volume levels for notifications versus phone calls and the muffled sound quality. We appreciate you sharing your experience.
- Pros mentioned:Sound quality
Great microphone, headphone not so much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone is great, but the earphones are painful after about 20 minutes.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello,
Thank you for choosing Logitech and for taking the time to review the H390 USB Headset with Noise-Cancelling Microphone. We appreciate your feedback. I am glad that the microphone has been working well. I am sorry that you have found this headset to be uncomfortable after 20 minutes. If you do not frequently wear headphones, there may be an adjustment period. There are some other options depending on your preferences. Please contact Logitech support if we can further assist.
Best regards,
John at Logitech
Not worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year. There is always noise issues.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are very sorry to hear that your Logitech H390 headphones stopped working after a year and that you've experienced noise issues. We apologize for the inconvenience this has caused. To help resolve this, we recommend contacting our social care team at socialcare@logitech.com. Please include the following information in your email:
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
It's fine for the $
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just needed a cheap replacement headset till I get my new computer.. Logic Tec has always been a great line of products for me.
I would recommend this to a friendFergie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed when I found out that I did not need to buy this product. I wanted something so I could hear and talk for Doctor's online visits. So I didn't have to buy speakers AND this item. I also found out that I could get a combo mike/audio with Ear buds. I was never told this. The earphones are ok, I don't really need them and I don't know what to do now.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Fergie! I'm sorry to hear you ended up not needing the headset! If you do continue to use it, feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance. Thank you for this feedback and for shopping Logitech! - Maggie from Logitech
Ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t know I was buying a headset that was only able to connect through usb
No, I would not recommend this to a friend