Customer Ratings & Reviews
- Model:
- 981-000014
- |
- SKU:
- 9618932
Customer reviews
Rating 4.5 out of 5 stars with 6942 reviews
(6,942 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Comfort4.3
Rating 4.3 out of 5 stars
- Value4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Rated 1 out of 5 stars
Don't buy these
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked OK and could be adjusted to fit comfortably enough, but I only used them about 3 hours a week for a specific purpose and after only about 2 months, they quit working! Garbage.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello ClareBee,
Thank you for choosing Logitech and for taking the tike to share your experience. I am sorry that you have experienced issues with your H390 headset; I would like to help. I have attached a link to the "Getting Started" page where you will find further support. Please visit the Logitech support website.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024321073--Getting-Started-USB-Headset-H390
Rated 2 out of 5 stars
Not for right handed people.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not designed for a right handed person. When I put it on my left ear everything fell into place, but when I put it on my right ear I was unable to adjust the mouth piece to fit comfortably.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Value,
I am sorry that the H390 did not meet your expectations. I will pass on your review for revision. Logitech appreciates your product review. - Leo from Logitech
Rated 3 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones do the job. Not great. They are average, but for the price you can't beat it
I would recommend this to a friendRated 3 out of 5 stars
Serves its purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're not the greatest and not the worst, but serves its purpose
No, I would not recommend this to a friendRated 2 out of 5 stars
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t meet my expectations at all! Returned to work today excited to use the new headphones. I spent 30 minutes with my companies Help desk for the sound and mic to work. Extremely low. Poor quality. Disappointed.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Lioness, Very sorry to hear about your disappointment with the H390 Headset. One easy fix could be to check what your sound setting are on your computer. Also, use the in-line volume control and see if it's set low. If the issues persist, here's a link to the product support page that will have live technical chat support for you to get more troubleshooting tips: https://support.logi.com/hc/en-us/articles/360025332833-FAQ-USB-Headset-H390. Hope that you found this helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech
Rated 4 out of 5 stars
good, but mute doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok, but on my work laptop with Windows 10 the mute button does not work. It could be how the company has it locked down cause it does work on my personal one.
I would recommend this to a friendRated 3 out of 5 stars
Ok headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is ok. Will hurt your head if you use for a long time.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Didn't work with my Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because I could not get it to work with my MBP
No, I would not recommend this to a friend Rated 5 out of 5 stars
Simple but works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to buy the higher priced headset because I felt like i would get better use out of them. I quickly realized that wasn’t the case. I’m back to these basic ones and they get the job done.
I would recommend this to a friendRated 1 out of 5 stars
Distorted Audio After 10 Seconds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work satisfactorily in Teams. After about 10 seconds in a Teams call or meeting the audio gets exceedingly distorted. I can clear it up by switching the output device to speakers momentarily, but the distortion recurs within 10 seconds of switching back to the headset. Once it's become distorted in Teams it is distorted from all sound sources on the system. No amount of re-plugging in the headphones or adjusting settings has fixed the issue. I'll be returning this.
No, I would not recommend this to a friendRated 3 out of 5 stars
Overall ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works for what I need it for.i bought it for work, the sound quality is ok.
I would recommend this to a friendRated 3 out of 5 stars
Nice sound and comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like them but they broke within 2 weeks. Logitech takes for ever for warranty info.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job, but has a hard time picking up the voice at times.
I would recommend this to a friendRated 1 out of 5 stars
Headphones is not sustainable if used daily
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought 2 of these headsets within a year of each other because we started working from home and was doing our business on teams, webex, etc. and the first set broke at the the junction where you adjust the section over the ears up or down. I went and bought another pair and it broke a the same place where you adjust them over yoru ears.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi shaymarsalis, thank you for your feedback! The H390 is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073 - Will, Logitech.
Rated 2 out of 5 stars
Disapointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones to use for Zoom meetings and no matter how many times I've tried they do not work.
No, I would not recommend this to a friendBrand response from Logitech
Posted .To ensure a smooth resolution, please email the following information to socialcare@logitech.com. Our team is ready to assist you. Full Name – Email address – Country – Product name – Brief description of the issue –
Rated 2 out of 5 stars
wired headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cord twisted and left ear went dead after six months. had to buy a replacement. buy something else!
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Rated 2 out of 5 stars
LOGITEC HEADSET
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is serving the purpose for now but I dont like that it is so easy for the mute button to be pressed without my knowledge. Also I would rather have a volume up/down button on this headset
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Barbie! I'm sorry to hear about your experience with the H390 headset. Thank you for the feedback on the design of the headset! I will be passing this along. - Maggie from Logitech
Rated 2 out of 5 stars
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is easy to install and use. Decent quality and easy to hear phone calls. The reason I gave 2 stars is because it’s uncomfortable and hurts my ears after only using it for a very short time. I couldn’t return due to best buy’s limited return policy of just two weeks.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok at times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked OK for a while, but connection often lost. Not comfortable in ears.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Did not work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones would not work with my work phone or with my cell phone.
No, I would not recommend this to a friendBrand response from Logitech
Posted .You can try restarting your computer then re-connect the device. Re-seat to another USB port to see if it works. If the issue is persistent, reach out to Logi support for further assistance.