Customer Ratings & Reviews
- Model:
- 981-000014
- |
- SKU:
- 9618932
Customer reviews
Rating 4.5 out of 5 stars with 6942 reviews
(6,942 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Comfort4.3
Rating 4.3 out of 5 stars
- Value4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Just okay
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lightweight easy to use for PC voice skill mode.
I would recommend this to a friendRated 3 out of 5 stars
Basic headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good entry level headset by a trusted brand
I would recommend this to a friendRated 1 out of 5 stars
Not great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home and when I’m talking on the phone using these, I’m told that my headset cuts out a lot and people can’t hear me at times. I have to repeat myself a lot. Also, people have told me they can hear the aquarium and bird in the background, they are across the room, and nowhere near where I sit. Thought these were supposed to be noise cancelling?
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Chica,
I am sorry that the H390 is not working as you expected. The H390 are noise canceling, but they are also the bottom line product from the Logitech productivity collection. If you are looking for superior sound and mic quality, I recommend trying the Zone 125. these headsets are great and my personal favorite. They have all the features that a person working from home can benefit from at an affordable price. Logitech appreciates your product review. - Leo from Logitech
Rated 3 out of 5 stars
Cheaper headset.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was worth what I paid for it. It didn’t last long.
No, I would not recommend this to a friendRated 3 out of 5 stars
perfect for pc phone calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really find these to be perfect for webex, GTM, and things like that.
I would recommend this to a friendRated 2 out of 5 stars
Headsets issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the color but unfortunately could not get the mute button to work
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Rose
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We're sorry to hear you're having trouble with the mute button on your H390 headset. To get this fixed as quickly as possible, our social care team is here to help. They can troubleshoot the issue and offer further assistance. You can reach them via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 2 out of 5 stars
Microphone issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with microphone, and when you check the Logitech website it seems to be a very common issue with no information how to fix it or what the problem is. You get what you pay for, everything else works fine.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear you are having issues with the microphone. It sounds like you may have received a defective unit. Luckily, it does come with a 2 year warranty through Logitech so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 3 out of 5 stars
Dose not block out son ding noise enpuph
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need to block out sound of my computer and it dosent but otherwise ok
I would recommend this to a friendRated 3 out of 5 stars
Good for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for work and it meets the need, nothing to compare it to though
I would recommend this to a friendRated 3 out of 5 stars
It works okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and mic work well, but this item is not known for durability.
No, I would not recommend this to a friendRated 2 out of 5 stars
Might have been defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker went in & out from day one. I could hear perfectly fine, but couldn’t be heard, all the time.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear, and we apologize for the experience you had. Please reach out to our Logi Support team for further assistance in this case.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was under the impression it was compatible with my Chromebook. It did not work.
I would recommend this to a friendBrand response from Logitech
Posted .The H390 does work with ChromeOS. You can try restarting your computer then re-connect the device. Re-seat to another USB port to see if it works.
Rated 3 out of 5 stars
Not for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is not so comfortable for long time use or gaming.
No, I would not recommend this to a friendRated 3 out of 5 stars
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered because of other reviews. Timely delivery.
I would recommend this to a friendRated 1 out of 5 stars
Very Uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wear these for 8 hours a day for 5 days a week and by the 2nd hour of wearing them my ears are killing me! My right ear is fine. But the left with the microphone God know how much I want to break this thing. The volume is average. Some calls I can hear some I can't. But for the price it really isn't bad. I'm still looking for a new headset. But in the meantime these will do for now...
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Friday, Very sorry to hear how uncomfortable you're finding the H390 USB Headset to be for your work. For such a long period of time to be wearing a headset, I highly suggest using one of Logitech's gaming headsets. Here's a link to a couple of my recommendations https://www.logitechg.com/en-us/products/compare.html?category=gaming-audio&products=gaming-audio:g231-prodigy-gaming-headset,gaming-audio:g332-stereo-gaming-headset,gaming-audio:g432-7-1-surround-sound-gaming-headset. They are all under $70, with the G432 being on sale as of this writing for $49.99. The reason I'd recommend these is because they are specifically designed to be worn for long periods of time, which gamers are wont to do. As someone who's had to work at home and be in meetings for long periods of time, I've found using a gaming headset to be an absolute blessing and very comfortable. Plus, you get a much better performance and overall sound. Hope that you found this helpful and that all is going well. Thank you for being a Logitech customer. - Richard from Logitech
Rated 3 out of 5 stars
OK headset for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well but the UBS plug easily gets loosened
I would recommend this to a friendRated 3 out of 5 stars
For quick and temp solution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, they are okay. Not the best quality.
No, I would not recommend this to a friendRated 3 out of 5 stars
Works great for kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my nephew and he loves the headphones
I would recommend this to a friendRated 1 out of 5 stars
Poor quality.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. The mic went out after 3 months of use and Best Buy won’t accept the return. Bought some insignia headphones too and those only play out of 1 ear after 4 months of use. Best Buy won’t return them either.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about the experience! In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 3 out of 5 stars
Great when they stayed together
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed these very much, but they didn't last very long at all.
No, I would not recommend this to a friend