Customer Ratings & Reviews
- Model:
- 981-000014
- SKU:
- 9618932
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Comfort
Rating 4.3 out of 5 stars
- Value
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.
This summary was generated by AI based on customer reviews.
Cheap item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are not noise canceling and the ear pieces are too small for adult ears. They press uncomfortably on the sensitive part of the ear.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello we are sorry to hear about your fit and noise canceling issues with the H390. We hope that you were able to find another product in the Logi family that suited your needs.If you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us
No supportive for WFH
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for work from home folks, too small for ears and wired.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Your feedback has not gone unnoticed. We value your input, therefore we will forward it along to the right team so they can look into it.
- Pros mentioned:Sound quality
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound picked up from the microphone is LOW quality and worse than the mic on my desktop. Sound in headphones was ok. You get what you pay for
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Athone,
Thank you for your feedback. Sorry for the inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
NOT A GREAT PRODUCT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I DONT LIKE THEM, THEY AREN'T NOISE CANCELING NOR GOOD FOR CALLS.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback regarding the Logitech H390 Wired headset. We understand your disappointment that it doesn't meet your expectations for noise cancellation and call quality. We sincerely apologize for any inconvenience this has caused. Your comments are valuable to us as we continuously strive to improve our products.
Excellent for working from home!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! My wife works part time from home, uses these to speak with customers, she loves these and has had no problems what so ever!
I would recommend this to a friendIs it worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They mess up One moment I wanna work at home if they don’t value goes down while you have it up and vice versa just things that I don’t like and I will never recommend for anybody
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Doggedout, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
ReviewLo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality can be improved. Small ear rings that rest on ears can irritate the ears with prolonged use. It would've been better if they covered the entire ear.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Logitechfan, sorry to see you're having some audio quality and comfort issues with your H800 RF Wireless Headset. Logitech has some great wired headsets in the gaming section that can also be used for work, such as the G335 and G435 headsets! These both have great audio and are comfortable to wear. Hope that helps!
Sound Good. Wire Cheap.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is decent. The problem is the wire itself is thin and it covering around it seems to break after a few weeks, exposing the actual wire on the inside. I purchased 3 of these and same exact problem on all 3.
No, I would not recommend this to a friendNot comfortable for longer sessions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The size of the ear cups are small and rest on your ears, rather than around them, so they get uncomfortable within 30 minutes to an hour of use. Otherwise, this is a decent headset.
No, I would not recommend this to a friendBrand response from Logitech
Posted .HI JGait NW,
Thank you for your feed back. It's greatly appreciated. Sorry for any inconvenience. If you need further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Was fine until it broke.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine but then I put it on one day and it just snapped in two. The ear cushions were not very comfortable to begin with. Really wished the mic would swing around completely so that it could be worn on either side. Probably wouldn't buy again.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item worked for all of one hour. Seemed fine at first, sound quality was good and then all of a sudden there was no sound at all.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear the headset is no longer functioning for you. It sounds like you received a defective unit. Luckily, this headset comes with a 2 year warranty through Logitech so we can get it replaced for you! Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
- Pros mentioned:Sound quality
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was fine but I need to wear these for long periods of time and the on ear specs hurt my ears so I returned them for over ear style headphones .
No, I would not recommend this to a friend Shameful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 3.5 weeks and went completely dead. Brought back to Best Buy and would not refund my money. 14 day policy. Tried to support brock and motor retail but how can we with policies like that. Will stick with Amazon.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello there, We're very sorry to hear that your Logitech H390 headset stopped working after 3.5 weeks. We understand how frustrating it is when a product fails, and we apologize for the inconvenience this caused. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Close but no..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the feel of these headphones and they seemed well built. However, within a week the inline light (which tells you if the Mic is muted) stopped working. The also started cutting in and out (volume wise). I ended up returning them.
No, I would not recommend this to a friendUncomfortable!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know who designed this headset. If you are a person who has frequent meetings everyday, I bet your ears and even brains are very uncomfortable in the end of the day! It is too tight! This product should be discontinued. I am not not sure whether the new model has the similar problem, but definitely I won't recomment this model!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, George! I'm sorry to hear about your experience with the H390 headset. Thank you so much for the feedback on the design of this headset! I will be passing this along. - Maggie from Logitech
Doesn't Work??
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this a couple of weeks ago for class. The first time it worked. The second time my instructor said that I was cutting in and out so I thought it was the internet connectivity. The third time I was recording voice over power point and when I went back to listen the voice was cut off a number of times to the point I had to stop using it all together. If it is not the headphones it may be the brand new lenovo yoga lap top I also recently purchased that is causing multiple problems. I plan to take both back this week to figure out why they are not functioning properly. Also the ear phones are not very comfortable but I don't need to wear them for long so it is OK.
No, I would not recommend this to a friendExplore other options
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are okay. There are better options. Noise cancelling and overall sound clarity didn't impress me for the price.
No, I would not recommend this to a friendEasy to break
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product is not reliable, it broke after 4 months.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about the experience! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is low although my volume on the laptop is all the way up. No way to adjust...
No, I would not recommend this to a friendBrand response from Logitech
Posted .Take control of your audio experience! Give the in-line controls a try for volume adjustment. If the issue persists, reach out to Logi Support for further assistance.
Not durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last long, The wires shorted out after couple of months. Was used a lot.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello water, we are sorry to hear that the H390 headset is not working for you properly. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. Luckily, the headset comes with a 2 year limited hardware warranty. At the end of this message, I've attached the link to our support page. You'll be able to submit a warranty ticket with us. Our support specialist will reach out to you to get this issue sorted out. We apologize for any inconvenience we may have caused. We can't wait to hear back from you again soon. Take care and have a nice day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390