Customer Ratings & Reviews
- Model:
- 981-000014
- |
- SKU:
- 9618932
Customer reviews
Rating 4.5 out of 5 stars with 6942 reviews
(6,942 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Comfort4.3
Rating 4.3 out of 5 stars
- Value4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
No Good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These did not work longer than three days. I needed them for the microphone for WFH and they didn’t last at all and people weren’t able to hear me. It also made me sound robotic.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 2 out of 5 stars
Tiny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a male with a normal sized head, I found these much too small. Very uncomfortable, ear pads sit on a portion of ears, do not extend to a satisfactory length.
No, I would not recommend this to a friendRated 2 out of 5 stars
You get what you pay for
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these and ended up taking them back as they were too tight on my head. The quality was in line with what I paid for them.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear these did not fit your head. I hope you were able to find something that suited your needs. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 5 out of 5 stars
Logitech Noise Cancelling Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and very helpful. I now can enjoy my program without disturbing my family.
I would recommend this to a friendRated 2 out of 5 stars
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt offer much for the price and could be better.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your feedback; it is much appreciated. We'll surely take this as feedback and make sure to share it with the right team.
Rated 2 out of 5 stars
Kinda Snug but ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit kinda snug, but they work.I wasn’t happy with the price because they aren’t anything special.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Flighty! I'm sorry to hear about your experience with the H390 headset. Thank you for the feedback on the comfort and price of the H390 headset! I will be passing this along. - Maggie from Logitech
Rated 2 out of 5 stars
Mic is alright.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is terrible. The microphone isn't bad but not that good. I returned them. Should have known better to expect satisfaction from such a cheaply priced item.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them a lot. I should have gotten wireless. This will do for now.
I would recommend this to a friendRated 2 out of 5 stars
It will do.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a quality item but it will do for now. I would not recommend.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not good at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is not functional had many complaints about feedback from my mic during calls for work
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, thank you for sharing your experience with the H390 Headset. I'm sorry that the noise cancelling might did not minimizes unwanted background noise for clear conversations. The mic is adjustable so that you can position it closer to your mouth so that it picks up your voice better. I'm sorry that you had complaints about feedback during calls. I hope that you're able to find a solution that works better for you. Thank you for being a Logitech customer. Kristi from Logitech
Rated 1 out of 5 stars
Price Good, Longterm? No.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent headphones for the price until today (less than a month after purchase) and they don't work any more
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Rose
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the inconvenience caused by the early failure of your Logitech H390 headphones. We understand how frustrating this must be, and we're committed to resolving this issue promptly. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 1 out of 5 stars
Did not work for my system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Look, this fit on my head fine and it was comfortable but it did not work with my system and when I talked in it, people heard a terrible echo. I had to buy another headset. When I went to return this one I couldn't because the return policy is apparently only 15 days and due to COVID I was waiting to return when the stores opened because I did not want to go out to a shipping facility to mail it back.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the headset. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 2 out of 5 stars
It was ok for a while
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I stopped using it after one month because my customers were hearing echos and I was constantly breaking up
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the headset stopped working for you. Luckily, it comes with a 2 year warranty, so we can get those replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 2 out of 5 stars
Headset painful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about the headset, except they are painful to my ears. The headset is very uncomfortable to my ears,
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi MsV12,
Thank you for your feedback. It is greatly appreciated.Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 1 out of 5 stars
Works but way too uncomfortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to work well enough in my limited use but it is so uncomfortable even after only an hour of use that I have to wear it loosely to bear it for a longer time. I have since bought a Plantronics headset for a few dollars more that is much more comfortable and made with more flexible plastic. Having had Logitech keyboards this is very disappointing.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Hank, thank you for sharing your experience with the H390 USB headset. I'm sorry that the headset was uncomfortable for use after a short period of time. Logitech does offer other headsets that offer more comfortable features like the H600. I'm glad you were able to find a different headset that works for you. Thank you for being a Logitech customer. Kristi from Logitech
Rated 2 out of 5 stars
Bad purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not meet expectations.It didn’t last as long as it should have you can’t get sound .
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Becky, thank you for your feedback! The H390 headset is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073 - Will, Logitech.
Rated 2 out of 5 stars
Not Happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone looked like it had a lot of value but when put in use . There were distortions and it cut out a lot
No, I would not recommend this to a friendRated 2 out of 5 stars
Sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is not great both microphone and speaker.wouldn’t recommend I had to buy a Logitech
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Elec2020, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
Super loud static after 2 weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage headset. Bought for use working from home, after a couple weeks incredibly loud static started in the middle of calls. Ordered another one, to return the first one since I threw the box away. Same thing happened with that one. Both will be returned when I'm able to go to the store. DO NOT BUY
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the headset. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 5 out of 5 stars
Great for at home job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ez to use! Plug and play no software to install. Can’t beat the price.
I would recommend this to a friend