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Customer Ratings & Reviews

$24.99

Customer reviews

Rating 4.5 out of 5 stars with 6942 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 330 Showing 6,581-6,600 of 6,942 reviews
  • Rated 1 out of 5 stars

    Unmutes on its own

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic auto unmutes if I adjust any setting for the headset. No idea why they designed it to unmute itself when I haven't chosen to unmute by pressing the button. This anti-feature has led to callers hearing me cough several times w/o me being aware. DO NOT BUY!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello TheFrozenBiscuit,
      I am sorry that the H390 is not working as you expected. I will record your product review and pass it along. Logitech appreciates your product review. - Leo from Logitech

  • Rated 2 out of 5 stars

    Not greatest reliability

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality has been good, but microphone stopped working after seven months.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Tremor3258,
      I am sorry that you have experienced an issue with your H390 headset’s microphone; I would like to help. If you have not already done so, please check the input settings on the application/program that you are using and also the computer’s settings. Please check the microphone privacy settings. I have attached a link to the support page for your headset. Please visit the Logitech support website for further assistance.
      Best regards,
      John at Logitech
      https://support.logi.com/hc/en-us/articles/360024321073--Getting-Started-USB-Headset-H390

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    They short ed out after 3 weeks use, have to retur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds okay, cuts out background noise very nicely, but they have a bad short and will have to exchange.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It was ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working but the mute was not maybe it’s the PC I was using it for

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello. Thank you for taking the time to write your review of the H390 headset. If you have any questions or issues please visit our support site: support.logi.com
      Thanks for choosing Logitech!
      -Charlton at Logitech

  • Rated 2 out of 5 stars

    Already broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just 2 months in and the mic doesn’t work. Up to then, it worked great.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Joelee, thank you for sharing your experience with the H390 headset. I'm sorry that the mic no longer works. Logitech does have a 2 year limited hardware warranty on the H390 and you can file a claim by visiting support.logi.com. I hope that you are able to find a new headset that will give you the durability and longevity that you are needing. Thank you for being a Logitech customer. Kristi from Logitech

  • Rated 2 out of 5 stars

    So-so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay the few extra bucks and get one that has better sound this one is meh at best

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Magic, Thank you for your feedback. Sorry for the inconvenience you experienced with the sound quality. If you ever assistance, please contact Logitech Support on the website. LaShonda from Logitech

  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best, but it gets the job done. I have had to purchase multiple times because something always seems to happen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok but not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is fine. The comfort is not so great; they make my ears hurt.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Maria! I'm sorry to hear the H390 is hurting your ears. Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 2-year limited hardware warranty. Thank you for the feedback on the comfort of the headset! I will definitely be passing that along. - Maggie from Logitech

  • Rated 2 out of 5 stars

    Piece of crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pice of crap, do not recommend. This item will disintegrate on you.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Alex, I'm sorry that you had a problem with the H390 disintegrating on you. I hope that during your time of using the H390 that you were able to enjoy the features that the device offered such as the noise canceling mic and the digital stereo sound. Thanks for being a Logitech customer. Kristi from Logitech

  • Rated 2 out of 5 stars

    Not a comfortable fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine with computer software but not very comfortable to wear for long periods of time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked ok for a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset worked fine at first. After a month they just stopped working

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Came broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works yet either came broken on the side or it was just cheap material

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The gift that never arrived

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to write a review, but you see, I never did receive this. I have waited and hoped and it never arrived. Can I have my Money back?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Static

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at the beginning, then there was static and people could not hear me when i was talking to them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working in less than 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have sat at my desk and been used a few times over the course of 2 months and they've now stopped working. Logitech, you have a 2-year warranty, but do you pay all of the shipping costs or do you make me partially responsible for your cost of bad quality?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Static Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty disappointed in this headset. Had problems with static with multiple computers so I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very comfortable after 30 mins of wearing. Sound isn't that bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one use I had to return it. The sound quality was not good

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that the Logitech H390 Wired headset didn't meet your expectations. We understand how disappointing it is when a product doesn't perform as expected. Your feedback will help us improve future products.

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Didn't work on my windows 7 PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed that it would not work on my PC desktop with windows 7

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    was not happy with

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the foam piece fell off the headset less than a week after purchasing

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the issue you are having with the headset. Thank you for taking the time to write this review.