Customer Ratings & Reviews
- Model:
- 981-000014
- |
- SKU:
- 9618932
Customer reviews
Rating 4.5 out of 5 stars with 6942 reviews
(6,942 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Comfort4.3
Rating 4.3 out of 5 stars
- Value4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were cheap, but they were not the most comfortable.
I would recommend this to a friendRated 2 out of 5 stars
Not impressive
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as intended. Poor quality micro-phone.
I would recommend this to a friendRated 1 out of 5 stars
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not comparable with my child’s ipad. Need to make a return
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Rose
I would recommend this to a friendBrand response from Logitech
Posted .Hey, We're sorry to hear the Logitech H390 headphones aren't compatible with your child's iPad. We understand the frustration of getting a product that isn't the right fit. The H390 works with devices that have a 3.5mm headphone jack, but some iPads don't have that port.
Rated 2 out of 5 stars
Works ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The head set is quite uncomfortable, but works well enough
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy!! Buzzing noise with recordings...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is known for making a loud buzzing noise with recordings using the microphone on the headset. Also, the person on the other end of calls or skype conversations will report a loud buzzing sound. There is no easy fix for this. Don't buy!!
No, I would not recommend this to a friendRated 1 out of 5 stars
You send a damaged item?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged from the get go. And the store who sold it didn't demonstrate how to use it; neither did Geek squad when I went to return it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! You need not worry, reach out to Logi support and our team will look into this to find a solution.
Rated 1 out of 5 stars
Microphone not working on headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is comfortable, but I am not use to the speaker being on the left side. The microphone does not seem to work on my computer after a few weeks of trying.
No, I would not recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great product for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using these for a week now. I work from home and take phone calls through VOIP. I wear these 5-8 hours a day and they are very comfortable. I have had no problems with discomfort. The sound quality is great and my customers can hear me crystal clear. Great product for the price!
I would recommend this to a friend Rated 5 out of 5 stars
Great headset for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got for work, really works great. Great value for the money.
I would recommend this to a friendRated 5 out of 5 stars
Good gaming headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son uses this for gaming on his computer and he loves it.
I would recommend this to a friendRated 1 out of 5 stars
Logi USB
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these to work from home and they didn't last 2 weeks. Customers couldn't hear, there was an echo and static on their end. Returned for a full refund
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the issues you had with the headset. This headset does come with a 2 year warranty through Logitech so if anything ever happens like that again please let us replace it for you! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Stay away! Pure junk!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give zero stars if possible. Pure crap! It already broke and literally just days after my return window!! Annoyed and mad do not even begin to describe how I feel!!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Bled4439,
I am sorry to hear that your new Logitech headset broke. I see how frustrating it must be to run into issues after the return policy expires. Please, reach out to Logitech's support team so they can assist you with a replacement. http://support.logitech.com/contact. Logitech appreciates your product insight. - Leo from Logitech
Rated 2 out of 5 stars
It is just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money it is okay. Cable breaks easy beware
No, I would not recommend this to a friendRated 1 out of 5 stars
Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using it for merely a couple of weeks occasionally, maybe twice a week, the laptop does not recognize the USB at times and I have to restart the computer, and the recording has become noisy, so I need to get another one, as it is giving too many problems.
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless. Uncomfortable.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear cups are way too small. Sound quality is not good. Not at all comfortable. I know they are cheap, but I found these unusable. I would spend a bit more to get something more comfortable.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Cashmonee,
Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience you have with your device. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it one bit. Too much static and at first I thought it was my connection but I used another mic and it worked perfectly. I would not recommend this product
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the headset had a lot of static. Lets get that replaced for you! This headset comes with a 2 year warranty, here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps, have a great day! -Danielle from Logitech
Rated 1 out of 5 stars
I need my RETURN label please
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad! Does not work & others cannot hear me as I call them for my job. I chatted online for return and they were suppose to email me a label to return but NEVER received this.
No, I would not recommend this to a friendRated 1 out of 5 stars
The mute button doesn’t work properly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to press the mute button many times to get it working. Sometimes it doesn’t work at all. I was trying to return it but the Best Buy site shows “No longer available to return it”.....
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the headset. You may have received a defective product. If you would like to file a claim to receive a new one, please visit the support page for this item on Logitech.com. I hope this helps. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Worked well at first
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife for her job. They worked well up until this morning. They literally just quit working, multiple windows computers will not detect them...pretty disappointed.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi SeilerP1975, thank you for your feedback! The H390 is backed with a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073--Getting-Started-USB-Headset-H390 - Will, Logitech.
Rated 1 out of 5 stars
No no
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So bad broke within a week, not good for gaming at all
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We will forward it along to the appropriate team so they can look into it. Thanks a lot!