Customer Ratings & Reviews
- Model:
- 981-000014
- |
- SKU:
- 9618932
Customer reviews
Rating 4.5 out of 5 stars with 6943 reviews
(6,943 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Comfort4.3
Rating 4.3 out of 5 stars
- Value4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
No no
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So bad broke within a week, not good for gaming at all
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We will forward it along to the appropriate team so they can look into it. Thanks a lot!
Rated 1 out of 5 stars
Piece of junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend this product because USB cable for headset is very wonky and clumsy. You also have to make that the right light doesn't keep on blinking which adjust the volume
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you're unsatisfied with your H390 headset. You do have a 2-Year limited warranty that comes with the purchase. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024321073. Hope that helps!
Rated 1 out of 5 stars
Microphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.microphone did not work, returned. Headset was not very comfortable.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Rated 1 out of 5 stars
Poor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very poor it says it can control noise but its lieing
No, I would not recommend this to a friendBrand response from Logitech
Posted .That seems like an issue and we apologize for the inconvenience! Please reach out to Logi support and the team will definitely see what best can be done.
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Quality headset worth the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use my headset for hours each day, and I was pleased by the cushion on the ear muffs and the flexibility of the microphone. The length of the cord is amazing. The quality of sound is fantastic, and I haven't had to make any changes or been asked to change my settings. My only complaint is the inability to modify how tightly they cling to my head, and I don't have a large head (regardless of what my husband says.)
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the detailed H390 review! We're glad you love the comfort (ear cushions & mic), sound quality, and long cable. We're aware of the fit comments and will consider adjustable options in future versions. Happy listening!
Rated 1 out of 5 stars
What the heck Logitech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant hear anything. Tried playing Elton Johns Greatest Hits with my boyfriend and nothing. Not a single sound... What a drag.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry you were not able to hear your music with your boyfriend. It sounds like you may have received a defective unit which can sometimes happen. Let us make this right! This headset comes with a 2 year warranty, so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback. I hope you have a great day!
-Danielle from Logitech
Rated 1 out of 5 stars
Too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small. Pads sat on ears, not covered them. Tight on head, always squeezing my head. Very uncomfortable. They broke on the second day when I went to take them off.
No, I would not recommend this to a friendRated 1 out of 5 stars
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible don’t waste your money the sound quality is bad you can only use it on one side I will be returning mine
No, I would not recommend this to a friendRated 1 out of 5 stars
It’s okay.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it but it gets the job done. I don’t like that it’s uncomfortable.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for taking the time to share your experience. We're sorry to hear that the headset isn't up to your expectations. We take all feedback seriously and we appreciate your honest review.
- Pros mentioned:Comfort, Price, Sound quality
Rated 5 out of 5 stars
Great Headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset for anything, listening to music, watching videos, and playing games. I bought this as a starting headset for "sound whoring" not expecting much considering the price. It lasted over 3 years which is fantastic for a headset especially one with a price like this. I'm so impressed with it that 3 years later when it finally starts to deteriorate I'm glad to buy it again. Pros: Sturdy and strong Great sound, noise canceling Great Price Comfortable leather Cons: None that I can think of.
I would recommend this to a friend Rated 1 out of 5 stars
Dissapointing fit & performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was uncomfortable to wear after 30 minutes. The "noise canceling" microphone I was told rarely ever eliminated background noise. I'd say that you get what you pay for with this particular item.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worked great for 2 weeks!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked great for 2 weeks and then the sounds started breaking up. Of course you only have 14 day's to return so now I'm stuck with them. DO NOT BUY!!!!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the headset. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Ehh. Try something else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very lacking for this product. I would recommend paying a little more you will be glad you did.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello KENTDAVIS88,
I am sorry that the H390 did not perform as you expected. I suggest trying the H540; they are slightly less economical but offer better audio. Logitech values your product input. - Leo from Logitech
Rated 2 out of 5 stars
Cost effective, plastic peels on ear pad badly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cost effective USB headset but I have owned 3 of these and the plastic peels badly on the ear piece, other issues are it's really dedicated to one side of your head vs the other because they are not symetrical so your wires are always hanging from the left side of your head, not good if computer you are plugged into is on the right side.
I would recommend this to a friendRated 1 out of 5 stars
Does not cancel background noice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headset just because it had noise cancelling mic. I tested it throughly but it does not cancel any background noise. I am really disappointed.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the headset. thank you for taking the time to write this review, we appreciate all the feedback.
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed! Not at all worth, just waste of money and won’t recommend. I don’t have anything to speak good about this product
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi dlpkumar, thank you for your feedback! Sorry to hear that you are not satisfied with the H390. Here are all of our options: https://www.bestbuy.com/site/searchpage.jsp?id=pcat17071&qp=brand_facet%3DBrand~Logitech%5Ecategory_facet%3Dname~abcat0515040&st=computer%20headset - I am sure we have a design which you will prefer. - Will, Logitech.
Rated 1 out of 5 stars
Not like the picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is horrible. It doesn’t look like the original model in the picture at all. The original model was a better model. I’m disappointed
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality and they do not cancel noice as advertised
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about that! Have you checked the USB cable connection to your computer? Also, try a different USB port on your computer and connect directly to your computer (do not use a USB hub). If the issue persists, reach out to Logi Support for further assistance.
Rated 1 out of 5 stars
Left Speaker stopped working after 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality headset. The left side speaker stopped working after only 3 months. No wear on the headset, it just sits in my headset holder until I need to make the occasional call.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not noise cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hated this headset. It's not very comfortable. They are not noise cancelling, my customers could hear my cat in the background.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We genuinely appreciate you taking the time to share your experience with our product. Your feedback is invaluable to us, and we're committed to improving based on it.