Customer Ratings & Reviews

I bought this headset for a job and it works. I can hear audio and the mic works just fine. My issue is that after wearing this headset for an hour, my ears hurt. I really wouldn't consider this headset a noise-canceling headset either. I can hear everything going on outside of the headset along with hearing the audio while someone else is using it. I do not reccomend unless you don't mind the pain.

I have a Skullcandy Hesh headphones (whish I use on PC too) and I needed a second one. This one came in my search first, it had good ratings, so I purchased it. I do not understand the many good ratings this headset gathered but will spend more money for a better headset. By comparison with my Skullcandy, I found this to have poor sound, uncomfortable cushions and the microphone records noise at uncomfortable level. It was returned the next day to buy another Skullcandy.

I got these headphones for conference calls when I'm working from home. Unfortunately, they don't work with 64-bit Windows 7 on a Dell Latitude laptop. I am not the only one having this problem. Check out the logitech support forums. To add insult to injury, I took these back to Best Buy since I purchased an extended warranty. I can only get a replacement of the same model! Buyer beware.

Fresh out of the box, the first test call was already met with complaints from the other side about choppy audio quality, and I then did some recordings that confirmed this finding. I am an expert in the field of audio devices, so I have a pretty good idea about what went wrong with this one. For my head shape, the boom is too short. Because of this, the speech level is lower than the device expects it. Making things worse, the beamformer (if it exists) ends up misdirected to the cheek, and to top it off, there is an extremely aggressive noise gate at the end of the chain. As a result, my voice is constantly cutting out, unless I speak up to the point of almost yelling, which defeats the purpose of using a headset in the first place.

These were bought to be used in an online Call Center logging into a remote dialer. Everyone is asking "Are you on a speaker phone" "You are breaking up , you sound muffled". The gaming headset I had before these worked way better in sound quality and they are not intended for telemarketing work. The best headset I had was the Plantronics, they sounded great,crystal clear, but they eventually broke after a lot of hard use. I have to buy them online. Everyone hyped up the Logitech and I bought another pair and took them back to the store because of bad sound quality , but these are just as bad.

Purchased with intention of using for dictation. Have tried adjusting mouthpiece several different ways and it still is no better than the voice recognition that came with my computer. It takes less time to type what I want myself instead of go back and correct all the errors.

So i am a youtuber and i need a good mic. I bought this and the hum is in all of my videos because of the mic! If you are going to be skyping or communicating it is great but if you are trying to make content do not get this mic! It also can become uncomfortable after awhile.

I thought I was buying the same model of logitech headset I bought three years ago, but it's either a different model that looks identical or it's been dumbed-down, a common practice with companies nowadays. I need a good headset for my job with a quality mic, but this version's mic is of much poorer quality and sounds very "roomy". I went to the logitech website to see if I could find a similar version, but no luck. If you need crisp audio for online meetings, this isn't for you.

Opened the box and the stench of mold came pouring out. Interestingly, this is now the third brand of headphones I have bought in the last month that has come infested with mold from the factory. This is not acceptable. Returned immediately.

To be honest, for the price you are paying you should at least be getting decent mic quality, the headphone also wears out pretty quickly

Wasn’t what I really needed. The quality was lacking in good materials.

So I picked this up to get a MP4 recording done for work. Worked fine for the entire 1.5hr recording. Next day I began to do some edits and additional retakes then out of nowhere mic stopped working. Checked forums and performed a bunch of searches to no avail. Its a generic windows driver so no updates available on the windows or logitech site. Same problem on 3 different PCs so the problem doesn't appear to be winxp or windows 7 specific. They seem well built but QC apparently is not so good as this isn't the only review I found online indicating that they had the same problem.

Painful around the ears after 2-3 hours of use. would not recommend.

A lil uncomfortable to the ears.but so far so good

It lasted 2 days then stopped working. Absolutely no sound

Very, extremely uncomfortable to wear/use after 15 mins or less of use.

Every noise was picked up in the background. LIES.

Packages says it works with "Windows" but does not say which version. It DOES NOT work with Windows 7. Yes, I went to their "support" page and tried everything they suggested. This is the third Logitech headset I have tried to use and NONE have a driver for Windows 7. Lets see if PLANTRONICS is any better...

After reading all the great reviews I decided to buy this headset for work. Unfortunately it’s going back!!! You can hear all background noise clearly! It does kit cancel background noise!

After five calls, the mic and audio both starting cutting in and out. Had this breakdown happened during the return policy window, I'd have dumped the set immediately. Do not buy Logitech.