Customer Ratings & Reviews
- Model:
- 981-001285
- |
- SKU:
- 11969582
Customer reviews
Rating 4.5 out of 5 stars with 6979 reviews
(6,979 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Comfort4.3
Rating 4.3 out of 5 stars
- Value4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the product's excellent sound quality and comfortable fit. They also appreciate its affordable price, lightweight design, and useful features such as volume control, a good microphone, and sufficient cord length. The only minor concern noted by a few customers is its compatibility, as it is primarily designed for computer use.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Defective on purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately these were defective upon purchase. Only one ear worked and the mic didn't at all.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Amiblue, sorry to see you had a defective issue with your H390 headset. If you haven't already please return it to Best Buy so they can assist you with an exchange.
Rated 1 out of 5 stars
Broke the first day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset broke the first day using it Don't waste your money.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you are having issues with your H390 not working. If you need assistance or require a replacement unit, you may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360
Rated 1 out of 5 stars
It worked for a couple of recordings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microphone worked for just a couple of sessions and then quit. We ended up returning it to the store.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working less than a month of use. The sound quality is poor
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Beaugard, Thank you for this review on the H390. I'm sorry that the sound quality wasn't adequate. The H390 has a 2 year limited hardware warranty thru Logitech. Please visit us at support.logi.com so we can assist you with this product! Thank you for being a loyal Logitech customer. Kristi from Logitech
Rated 1 out of 5 stars
microphone does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the microphone does not work, which was what I needed it for.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Atexaslupine,
Thank you for your feedback. Sorry for the inconvenience. If your device is not functioning properly, you return of a new device. If you need further assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
Keep shopping.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They echo. You get what you pay for. I was not impressed.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Stacey12, I'm sorry that the H390 gave you an echo sound. In some instances the connection from the H390 to your device could be loose. It is recommended to check the connection and/or use a different USB port. I hope you are able to find a solution that meets your needs. Thank you for being a Logitech customer. Kristi from Logitech
Rated 1 out of 5 stars
Died.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, this lasted a few months before dying inexplicably.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to write your review of the H390 headset. I'm sorry to hear that your headset died after only a few months. The H390 does come with a 2 year limited hardware warranty. You can get the process started here: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390
-Charlton at Logitech
Rated 1 out of 5 stars
Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate how small they feel too tight and it hurts my ears
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Janie,
Thank you for choosing Logitech and for taking the time to review the Logitech H390 Headset with Noise-Cancelation Microphone. We appreciate your feedback. I have attached a link to the “Getting Started” support page for your headset. Please visit the Logitech support website if you need further assistance with your Logitech products.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024321073--Getting-Started-USB-Headset-H390
Rated 1 out of 5 stars
Bad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone does not work very well when I was using it for Dragon Naturally Speaking Software
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 1 out of 5 stars
Noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up 60hz hum from PC tower or AC cord. Bad signal to noise. Also pretty insensitive.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t last very long at all.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked for about a week. Need to return them.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Isabel, thank you for your feedback! The H390 is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073--Getting-Started-USB-Headset-H390 - Will, Logitech.
Rated 1 out of 5 stars
my headset mic stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got my headset a month ago and the mic stopped working the second time I used it.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good quality at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bad quality buy some better ones not with the money.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Mike, I'm so sorry to hear that your H390 wasn't everything you were expecting it to be. It sounds like you could be having some connectivity issues, which can happen when plugged into a bad USB port or when the plug isn't inserted all the way. To maximize sound quality, make sure the USB is plugged in all the way, and that the USB port you're using isn't faulty somehow.
- Pros mentioned:Price, Weight
Rated 4 out of 5 stars
good set for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good set for the price. It is light weight so it's not uncomfortable to wear for a long time. It is pretty loose on your head and bulky by size (not weight). The mic can pivot which is nice and the mute button is nice to have. I teach online and needed something to cancel background noise but still be able to hear myself speaking.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friend Rated 1 out of 5 stars
did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These did not work for the purpose I intended. Th microphone did not work at all.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Awesome for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this headset for Christmas for gaming and listening to music on my computer. I can turn my master volume all the way up with very little distortion in the headphones. The mic works great on Vent and Mumble. Installed in seconds....absolutely no setup required. Yes, they are heavier then most headsets, but that's just because the padding around the ears is plush, and there's padding around the headband. Didn't bother me much since I figured if they started hurting my neck, it was time for me to quit playing anyway. OVERALL, THIS IS A GREAT HEADSET.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friend Rated 1 out of 5 stars
It was a good price & but it broke quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This broke after 3 weeks. For $30 I would like a headset to last longer.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Flimsy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 3 days of normal use. Buy a better model
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Disconnects
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last long. Sound was clear but was told sounded muffled at times. They kept disconnecting. I don’t recommend.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
didn't work...returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.See title. The cans did not work. Returned for another set.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friend