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Customer Ratings & Reviews

$70.89

Customer reviews

Rating 4.5 out of 5 stars with 6979 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality and comfortable fit. They also appreciate its affordable price, lightweight design, and useful features such as volume control, a good microphone, and sufficient cord length. The only minor concern noted by a few customers is its compatibility, as it is primarily designed for computer use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 6,979 reviews
  • Rated 1 out of 5 stars

    Don't buy!! Buzzing noise with recordings...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is known for making a loud buzzing noise with recordings using the microphone on the headset. Also, the person on the other end of calls or skype conversations will report a loud buzzing sound. There is no easy fix for this. Don't buy!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these for a week now. I work from home and take phone calls through VOIP. I wear these 5-8 hours a day and they are very comfortable. I have had no problems with discomfort. The sound quality is great and my customers can hear me crystal clear. Great product for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for work, really works great. Great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this for gaming on his computer and he loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microphone not working on headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is comfortable, but I am not use to the speaker being on the left side. The microphone does not seem to work on my computer after a few weeks of trying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You send a damaged item?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged from the get go. And the store who sold it didn't demonstrate how to use it; neither did Geek squad when I went to return it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unfortunate! You need not worry, reach out to Logi support and our team will look into this to find a solution.

  • Rated 1 out of 5 stars

    Logi USB

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to work from home and they didn't last 2 weeks. Customers couldn't hear, there was an echo and static on their end. Returned for a full refund

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so sorry to hear about the issues you had with the headset. This headset does come with a 2 year warranty through Logitech so if anything ever happens like that again please let us replace it for you! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not comparable with my child’s ipad. Need to make a return

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey, We're sorry to hear the Logitech H390 headphones aren't compatible with your child's iPad. We understand the frustration of getting a product that isn't the right fit. The H390 works with devices that have a 3.5mm headphone jack, but some iPads don't have that port.

  • Rated 1 out of 5 stars

    Stay away! Pure junk!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give zero stars if possible. Pure crap! It already broke and literally just days after my return window!! Annoyed and mad do not even begin to describe how I feel!!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Bled4439,
      I am sorry to hear that your new Logitech headset broke. I see how frustrating it must be to run into issues after the return policy expires. Please, reach out to Logitech's support team so they can assist you with a replacement. http://support.logitech.com/contact. Logitech appreciates your product insight. - Leo from Logitech

  • Rated 2 out of 5 stars

    It is just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it is okay. Cable breaks easy beware

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for merely a couple of weeks occasionally, maybe twice a week, the laptop does not recognize the USB at times and I have to restart the computer, and the recording has become noisy, so I need to get another one, as it is giving too many problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless. Uncomfortable.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear cups are way too small. Sound quality is not good. Not at all comfortable. I know they are cheap, but I found these unusable. I would spend a bit more to get something more comfortable.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Cashmonee,
      Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience you have with your device. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like it one bit. Too much static and at first I thought it was my connection but I used another mic and it worked perfectly. I would not recommend this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I need my RETURN label please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad! Does not work & others cannot hear me as I call them for my job. I chatted online for return and they were suppose to email me a label to return but NEVER received this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The mute button doesn’t work properly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to press the mute button many times to get it working. Sometimes it doesn’t work at all. I was trying to return it but the Best Buy site shows “No longer available to return it”.....

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the issues you are having with the headset. You may have received a defective product. If you would like to file a claim to receive a new one, please visit the support page for this item on Logitech.com. I hope this helps. Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 1 out of 5 stars

    Worked well at first

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for her job. They worked well up until this morning. They literally just quit working, multiple windows computers will not detect them...pretty disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend this product because USB cable for headset is very wonky and clumsy. You also have to make that the right light doesn't keep on blinking which adjust the volume

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! Sorry to see you're unsatisfied with your H390 headset. You do have a 2-Year limited warranty that comes with the purchase. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024321073. Hope that helps!

  • Rated 1 out of 5 stars

    Too small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small. Pads sat on ears, not covered them. Tight on head, always squeezing my head. Very uncomfortable. They broke on the second day when I went to take them off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Great Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for anything, listening to music, watching videos, and playing games. I bought this as a starting headset for "sound whoring" not expecting much considering the price. It lasted over 3 years which is fantastic for a headset especially one with a price like this. I'm so impressed with it that 3 years later when it finally starts to deteriorate I'm glad to buy it again. Pros: Sturdy and strong Great sound, noise canceling Great Price Comfortable leather Cons: None that I can think of.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very poor it says it can control noise but its lieing

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That seems like an issue and we apologize for the inconvenience! Please reach out to Logi support and the team will definitely see what best can be done.