Customer Ratings & Reviews
- Model:
- 981-001285
- |
- SKU:
- 12507991
Customer reviews
Rating 4.5 out of 5 stars with 6979 reviews
(6,979 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Comfort4.3
Rating 4.3 out of 5 stars
- Value4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the product's excellent sound quality and comfortable fit. They also appreciate its affordable price, lightweight design, and useful features such as volume control, a good microphone, and sufficient cord length. The only minor concern noted by a few customers is its compatibility, as it is primarily designed for computer use.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not quite
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prefered by my son a different brand these were not appropriate for his needs. Returned them.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Blue,
I am sorry that the H390 headset was not an ideal design for your son. Logitech understands that customers have many different needs, which is why they offer a wide variety of designs. Feel free to check out other Logitech headsets before looking at other brands. Logitech appreciates your product review. - Leo from Logitech
Rated 1 out of 5 stars
Microphone stopped working after the 2nd week
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite item at this time. It is a shame that it did not work to its reputation. Going back to store Sunday to replace.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you had with the headset. Luckily, it has a 2 year warranty through Logitech so we can get that replaced for you! Here is the link to file a warranty claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
You get what you pay for!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst headphones ever, do not buy them…only lasted a few weeks and had to replace them.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Lonewolf,
I am sorry to hear that the H390 did not meet your expectation. I recommend you try Zone Vibe 125. The Vibe 125 is the newest product release in the Logitech headset for the productivity product line. They have unique features, and it has an affordable price point. I hope you find this information helpful. Logitech appreciates your product review and brand loyalty. - Leo from Logitech
Rated 1 out of 5 stars
Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s hurting ears if you keep it for longer period
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that and we apologize any inconvenience caused. We'd recommend you to get in touch with Logi support team and check for the best possible option in this case. Also, we will take this as feedback and pass it along to the right team.
Rated 1 out of 5 stars
Didn't last.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic on my headset went out just after the return period with minimal use and careful care. Will not be purchasing again.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Samantha, I am sorry to hear that your H390 headset is not working. This should not be the case, as it is backed with a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073--Getting-Started-USB-Headset-H390 - Will, Logitech.
Rated 1 out of 5 stars
Poor choice of headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't the best. Didn't last 6 months. Will never purchase this brand again.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the headset did not last 6 months. Luckily, this headset comes with a 2 year warranty through Logitech, so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! I hope you have a great day!
-Danielle from Logitech
Rated 1 out of 5 stars
Too bulky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was too bulky for my intended usage. I returned them to look for something smaller more streamlined.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello we are sorry to hear about your issues with the H390 headset. We hope that you were able to find another product in the Logi family that suited your needs. If you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us
Rated 1 out of 5 stars
Uncomfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very uncomfortable for me to wear. I wanted to return it but didn't realize there was only a 15 day return policy.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you were not satisfied with the product. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Save your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That pic is bs. The headset is much bulkier and you can only wear it on one side, the mic doesn't rotate 360
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi BrooklynAshes, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy these headphones. They worked fine for the 2 weeks I would have been able to return them to BestBuy and then on the third week just stopped working completely.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ceased working - I could hear instructor, but she could not hear me. Headset kept expanding when I moved my head
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the headset no longer working for you. This headset does come with a 2 year warranty through Logitech., so we can get that replaced for you! Here is the link to file a warranty claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Ok for price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first they worked wonders. Now 7 months later they arent working.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 1 out of 5 stars
Stopped working after a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just outside the return window they stopped working. Well taken care of and still look brand new.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi RPGenie, thank you for your feedback! The H390 USB Headset is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073--Getting-Started-USB-Headset-H390 - Will, Logitech.
Rated 1 out of 5 stars
fell apart within months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.within a few months of light use these headphones developed a loose wire. They would cut out at the least movement. Save your money. Buy something else
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
poor quality sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great poor quality sound for business call. We gave these away.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi John, sorry to see you're having audio quality issues with your H390 headset. Sometimes if the headset isn't plugged into the computer all the way, that can affect the quality. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024321073. Hope that helps!
Rated 1 out of 5 stars
Bad quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These did not work right out the package.... had to take them back
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear that the headset did not work for you out of the box! Next time let us replace it for you as all Logitech products come with a warranty. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Too much humming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good. However, listening to the playback there was way too much humming in the background. Distorted the recording. I would not recommend this product.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn’t work after three weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed it for work and after three weeks there’s a lot of static and the mic doesn’t work. Mic sounds choppy.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the headset. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling doesn't seem to cancel out the noise when I'm on the phone with my clients.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback! The Noise-cancelling Mic minimizes unwanted background noise for clear conversations. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073 - Will, Logitech.
Rated 1 out of 5 stars
Logitech - H390 USB Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech - H390 USB Headset with Noise-Canceling Microphone I found to be not clear and uncomfortable.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi 1234, thank you for your feedback! For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073 - Will, Logitech.