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Customer Ratings & Reviews

$19.99
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Comp. Value: $24.99

Customer reviews

Rating 4.5 out of 5 stars with 6931 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 6,931 reviews
  • Rated 2 out of 5 stars

    Nope.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not very comfortable and I started having sound issues. Product required a replacement in less than a year (It survived 8 months).

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi, thank you for sharing your experience with the H390. I'm sorry that the H390 was not very comfortable for you and that you had sound issues with the device. Logitech does have a 2 year limited hardware warranty for the H390. You can file a claim at https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390 if you desire. Thank you for being a Logitech customer. Kristi from Logitech

  • Rated 2 out of 5 stars

    Good Sound but I cannot recommend this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Headset is good and sound is great. I cannot give a good review as this is the 3rd headset I have purchased and returned as the wire gets twisted up and eventually kills either the Microphone or Headset or both.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech h-390 headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to work from home. Like all Logitech products I have used over the years they work very well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works fine but fits poorly on my head

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset functions, sound & mic are good. I have a large head and there's no adjustment for making the headset wider. I ended up having my head squeezed by the headset and it became very uncomfortable to wear

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for everyday use.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these everyday - love them. Work perfect with our phones and for Team's meetings.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good price, but average quality.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third time purchasing the H390s. It'll also be the last. The wire has been a nightmare to keep straight and stop any damage.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi, we're sorry you're unsatisfied with the H390 headset. Luckily Logitech makes a variety of other headsets that fit every need. Here's the link to some more options: https://www.logitech.com/en-us/headsets/wired-headsets. Hope that helps!

  • Rated 2 out of 5 stars

    Poor

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts only a year. After that, the wire starts breaking.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Really sorry to hear about your unpleasant experience. We request you to contact the Logitech support team if the headset is within the warranty period and our team will take it up from there.

  • Rated 2 out of 5 stars

    Way too small

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small ears and these were way too small to fit comfortably as noise-canceling. Also, the sound quality was just okay. I returned them for a refund.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Nettie! Sorry to hear the design of the H390 USB Headset didn't work for you. The ear cups themselves are not noise-cancelling, because as you mentioned, they will rest on your ears, and not over them. They are padded with leatherette to add some more comfort basically. On the other hand, the microphone itself is noise-cancelling, so it minimizes unwanted background noise for clear conversations. We hope you'll find the right solution among our other products! Simply visit our support page if we can be of any help: https://support.logi.com/hc/en-us - Mathieu from Logitech

  • Rated 2 out of 5 stars

    Short product life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great until it doesn't. Lots of static within the headset and the Logitech warranty process has you going in circles.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Makes your ears sore.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the headset as far as voice and sound quality, but after wearing for a short time my ears start to hurt.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, txcustomer! I'm sorry to hear about your experience with the H390 headset. Thank you so much for the feedback on the comfort of this headset! I will be passing this along. - Maggie from Logitech

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There a headset. Plug and play easy. I don't know what else to say to meet the 50 character minimum.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable for being a "wired" headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall comfort is fine, but performance is frustrating as it frequently doesn't output my audio despite it not being on mute. Not sure if USB connector is faulty. Headset is plugged into docking station; I do not encounter any connectivity issues with other USB peripherals (on the same docking station ports).

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this item. It works in an absolute bind but you won't like it. Spend a little extra money and buy a good set.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello we are sorry to hear about your issues with the H390 headset. We hope that you were able to find another product in the Logi family that suited your needs. If you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us

  • Rated 4 out of 5 stars

    RO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do what it do what it do it it got to do what to do it to do it to do it to do

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These did not work longer than three days. I needed them for the microphone for WFH and they didn’t last at all and people weren’t able to hear me. It also made me sound robotic.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 2 out of 5 stars

    Not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to take conference calls at home. These are not comfortable for me for longer than 15 minutes and the microphone only swivels one way so you have to wear it on one side.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Noise Cancelling Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and very helpful. I now can enjoy my program without disturbing my family.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt offer much for the price and could be better.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback; it is much appreciated. We'll surely take this as feedback and make sure to share it with the right team.

  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these and ended up taking them back as they were too tight on my head. The quality was in line with what I paid for them.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so sorry to hear these did not fit your head. I hope you were able to find something that suited your needs. Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 2 out of 5 stars

    Tiny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a male with a normal sized head, I found these much too small. Very uncomfortable, ear pads sit on a portion of ears, do not extend to a satisfactory length.

    No, I would not recommend this to a friend