Customer Ratings & Reviews
- Model:
- 981-001285
- |
- SKU:
- 6571666
Customer reviews
Rating 4.5 out of 5 stars with 6932 reviews
(6,932 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Comfort4.3
Rating 4.3 out of 5 stars
- Value4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Pretty good headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent, clear sound for the price. I don't use this headset every day, however, the headset cushions have proven to be durable and comfortable so far.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 2 out of 5 stars
Cord is terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work as an online teacher. These headphones work fine initially but you get what you pay for. After about 3 months of use the cord gets twisted and the wire weakens. It begins to frequently drop sound. I have had to cancel classes because students can't hear me and have to try to bend and maneuver the cord so the wire connects. It's garbage. If you're going to purchase make sure to get the warranty. People should wait to write a review until after they have these a few months.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
***DO NOT BUY THIS***
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.***DO NOT BUY THIS*** Worst headset I've ever encountered. Incredibly sensitive, broke within two weeks. The "Noise cancellation" feature did not do it's job remotely. Quite literally fell apart within weeks, it was uncomfortable to wear and definitely was NOT worth the price. I recommend purchasing from another brand other than Logitech because Logitech has the worst types of headphones. I've bought multiple of them and they all broke. This one was specifically bad because it started to damage my ear lobes and the skin on my ears because it began to get overheated after using it for a long period of time.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We deeply apologize for the troubles you've encountered with our product. We recommend reaching out to our Logi Support Team, who will guide you through the available options and help find the best solution for your situation.
Rated 3 out of 5 stars
Uncomfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound! Great price! However, the ear coverings are very small. It makes wearing them uncomfortable.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Works, but hurts my ears
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headset for a job and it works. I can hear audio and the mic works just fine. My issue is that after wearing this headset for an hour, my ears hurt. I really wouldn't consider this headset a noise-canceling headset either. I can hear everything going on outside of the headset along with hearing the audio while someone else is using it. I do not reccomend unless you don't mind the pain.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry to hear about the issue you're having with the H390 USB Headset with Noise-Canceling Microphone and it hurting your ears. Over the ear fitting headsets are universally sized and thus fit differently for each individual. Logitech does offer other headsets that may fit you better especially the gaming headset which have bigger cup sizes and are made to be worn for long periods of time. The H390 isn't a noise-canceling headset, but features a noise-canceling microphone for clearer conversations. Thank you for choosing Logitech and hopefully the suggestion I made will help.
Rated 2 out of 5 stars
Returned the next day after the purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Skullcandy Hesh headphones (whish I use on PC too) and I needed a second one. This one came in my search first, it had good ratings, so I purchased it. I do not understand the many good ratings this headset gathered but will spend more money for a better headset. By comparison with my Skullcandy, I found this to have poor sound, uncomfortable cushions and the microphone records noise at uncomfortable level. It was returned the next day to buy another Skullcandy.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Fragile and doesn't last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one late last summer. I needed it for zoom and for listening to videos while the TV is on. One day it broke when I put it over my head. It just broke. I thought OK, I just had a bad one. I went back to Best Buy and bought another one. This morning, I put it on and it just snapped again -- three pieces like the last time. Sure, I have a 7 5/8 hat size but two just snapped? Never again. I need a good headset with a mike and sound but this isn't it.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Rated 2 out of 5 stars
Cheap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these headphones for three months. The sound is wonderful, the microphone is great. The top part of the headset has metal pieces that slide into the ear pieces that are plastic. The earpiece without the microphone cracked along a seam and now that side dangles. I have had them for three months. Very disappointed.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the headset breaking on you. Luckily it comes with a 2 Year warranty through Logitech so we can get that replaced for you. Here is the link to file a warranty claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Dreadful!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fresh out of the box, the first test call was already met with complaints from the other side about choppy audio quality, and I then did some recordings that confirmed this finding. I am an expert in the field of audio devices, so I have a pretty good idea about what went wrong with this one. For my head shape, the boom is too short. Because of this, the speech level is lower than the device expects it. Making things worse, the beamformer (if it exists) ends up misdirected to the cheek, and to top it off, there is an extremely aggressive noise gate at the end of the chain. As a result, my voice is constantly cutting out, unless I speak up to the point of almost yelling, which defeats the purpose of using a headset in the first place.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review, we appreciate all feedback.
Rated 1 out of 5 stars
Terrible Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were bought to be used in an online Call Center logging into a remote dialer. Everyone is asking "Are you on a speaker phone" "You are breaking up , you sound muffled". The gaming headset I had before these worked way better in sound quality and they are not intended for telemarketing work. The best headset I had was the Plantronics, they sounded great,crystal clear, but they eventually broke after a lot of hard use. I have to buy them online. Everyone hyped up the Logitech and I bought another pair and took them back to the store because of bad sound quality , but these are just as bad.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so glad to hear you are satisfied with the product! Thank you for being a Logitech, and taking the time to write this review!
Rated 2 out of 5 stars
ill fitting and uncomfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased with intention of using for dictation. Have tried adjusting mouthpiece several different ways and it still is no better than the voice recognition that came with my computer. It takes less time to type what I want myself instead of go back and correct all the errors.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Good Sound, Bad Mic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So i am a youtuber and i need a good mic. I bought this and the hum is in all of my videos because of the mic! If you are going to be skyping or communicating it is great but if you are trying to make content do not get this mic! It also can become uncomfortable after awhile.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After only one use, considering it broke. I would say the comfort of it was the best perk, the sound quality was par with anyone else, but no Bose by any means, and as for the durability, I suppose the frame itself is well built. As for the defect (I should have known better) the USB had two pieces of plastic sticking from the slots on the USB. I just figured it was a small advance or feature for the USB such as a snap in USB, and that you press a button down to release it from the slot. After one use I noticed there was no button and no way to release it. Instead it was stuck in my USB and after much prying it eventually snapped off in my USB in which I had to carefully manage and pull pieces out in order to not damage my USB slot. Great Product there Logitec!
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
If mic quality is important, don't bother
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was buying the same model of logitech headset I bought three years ago, but it's either a different model that looks identical or it's been dumbed-down, a common practice with companies nowadays. I need a good headset for my job with a quality mic, but this version's mic is of much poorer quality and sounds very "roomy". I went to the logitech website to see if I could find a similar version, but no luck. If you need crisp audio for online meetings, this isn't for you.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Stevie, thank you for sharing your experience with the H390 USB Headset. I'm sorry that the quality of the mic for people on the other side did not meet your expectations. I'm sorry that Logitech no longer carries the model that you were looking for. I hope you are able to find a suitable replacement to give you the sound quality you are looking for from the mic. Thank you for being a Logitech customer. Kristi from Logitech
Rated 1 out of 5 stars
Mold
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Opened the box and the stench of mold came pouring out. Interestingly, this is now the third brand of headphones I have bought in the last month that has come infested with mold from the factory. This is not acceptable. Returned immediately.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to hear that you had to return the product and we apologize for any inconvenience caused. We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.
Rated 1 out of 5 stars
Not needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t what I really needed. The quality was lacking in good materials.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the H390 Wired. We're sorry to hear it didn't meet your needs and that you felt the material quality was lacking.
Rated 2 out of 5 stars
Logitch h390
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest, for the price you are paying you should at least be getting decent mic quality, the headphone also wears out pretty quickly
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Ronny, Very sorry to hear that you're not liking the mic quality of the H390. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you are experiencing an issue, please use this link to learn more about the 2 year limited hardware warranty:  https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. Hope that you found this helpful and that all is going well. Thank you for choosing Logitech. - Richard from Logitech
Rated 1 out of 5 stars
Got a bad one maybe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I picked this up to get a MP4 recording done for work. Worked fine for the entire 1.5hr recording. Next day I began to do some edits and additional retakes then out of nowhere mic stopped working. Checked forums and performed a bunch of searches to no avail. Its a generic windows driver so no updates available on the windows or logitech site. Same problem on 3 different PCs so the problem doesn't appear to be winxp or windows 7 specific. They seem well built but QC apparently is not so good as this isn't the only review I found online indicating that they had the same problem.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Uncomfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Painful around the ears after 2-3 hours of use. would not recommend.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your feedback on the Logitech H390 Wired headset. We understand that you found them uncomfortable after prolonged use, and we apologize for any inconvenience this has caused. We strive to create comfortable and enjoyable audio experiences for our users, and we will use your feedback to improve future product designs.
Rated 5 out of 5 stars
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lil uncomfortable to the ears.but so far so good
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friend









