Customer Ratings & Reviews
- Model:
- 981-001280
- SKU:
- 11236439
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Comfort
Rating 4.3 out of 5 stars
- Value
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the excellent sound quality, comfort, and affordable price of the product. They also appreciate its lightweight design, good microphone, convenient volume control, and ample cord length. The overall fit is also noted positively by users. However, some customers have noted limited compatibility, specifically mentioning its primary use for computers.
This summary was generated by AI based on customer reviews.
Ok at times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked OK for a while, but connection often lost. Not comfortable in ears.
No, I would not recommend this to a friendHeadphones is not sustainable if used daily
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought 2 of these headsets within a year of each other because we started working from home and was doing our business on teams, webex, etc. and the first set broke at the the junction where you adjust the section over the ears up or down. I went and bought another pair and it broke a the same place where you adjust them over yoru ears.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi shaymarsalis, thank you for your feedback! The H390 is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073 - Will, Logitech.
Distorted Audio After 10 Seconds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work satisfactorily in Teams. After about 10 seconds in a Teams call or meeting the audio gets exceedingly distorted. I can clear it up by switching the output device to speakers momentarily, but the distortion recurs within 10 seconds of switching back to the headset. Once it's become distorted in Teams it is distorted from all sound sources on the system. No amount of re-plugging in the headphones or adjusting settings has fixed the issue. I'll be returning this.
No, I would not recommend this to a friendHeadset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is easy to install and use. Decent quality and easy to hear phone calls. The reason I gave 2 stars is because it’s uncomfortable and hurts my ears after only using it for a very short time. I couldn’t return due to best buy’s limited return policy of just two weeks.
No, I would not recommend this to a friendJust okay
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lightweight easy to use for PC voice skill mode.
I would recommend this to a friendBasic headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good entry level headset by a trusted brand
I would recommend this to a friendLOGITEC HEADSET
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is serving the purpose for now but I dont like that it is so easy for the mute button to be pressed without my knowledge. Also I would rather have a volume up/down button on this headset
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Barbie! I'm sorry to hear about your experience with the H390 headset. Thank you for the feedback on the design of the headset! I will be passing this along. - Maggie from Logitech
Cheaper headset.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was worth what I paid for it. It didn’t last long.
No, I would not recommend this to a friendperfect for pc phone calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really find these to be perfect for webex, GTM, and things like that.
I would recommend this to a friendNot great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home and when I’m talking on the phone using these, I’m told that my headset cuts out a lot and people can’t hear me at times. I have to repeat myself a lot. Also, people have told me they can hear the aquarium and bird in the background, they are across the room, and nowhere near where I sit. Thought these were supposed to be noise cancelling?
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Chica,
I am sorry that the H390 is not working as you expected. The H390 are noise canceling, but they are also the bottom line product from the Logitech productivity collection. If you are looking for superior sound and mic quality, I recommend trying the Zone 125. these headsets are great and my personal favorite. They have all the features that a person working from home can benefit from at an affordable price. Logitech appreciates your product review. - Leo from Logitech
- Cons mentioned:Compatibility
Did not work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones would not work with my work phone or with my cell phone.
No, I would not recommend this to a friendBrand response from Logitech
Posted .You can try restarting your computer then re-connect the device. Re-seat to another USB port to see if it works. If the issue is persistent, reach out to Logi support for further assistance.
Disapointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones to use for Zoom meetings and no matter how many times I've tried they do not work.
No, I would not recommend this to a friendBrand response from Logitech
Posted .To ensure a smooth resolution, please email the following information to socialcare@logitech.com. Our team is ready to assist you. Full Name – Email address – Country – Product name – Brief description of the issue –
Dose not block out son ding noise enpuph
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need to block out sound of my computer and it dosent but otherwise ok
I would recommend this to a friendMicrophone issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with microphone, and when you check the Logitech website it seems to be a very common issue with no information how to fix it or what the problem is. You get what you pay for, everything else works fine.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear you are having issues with the microphone. It sounds like you may have received a defective unit. Luckily, it does come with a 2 year warranty through Logitech so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
wired headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cord twisted and left ear went dead after six months. had to buy a replacement. buy something else!
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Good for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for work and it meets the need, nothing to compare it to though
I would recommend this to a friendLogitech headset stinks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor instructions--actually none. The sound keeps going up and down on its own. I udse it work from home.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the H390 Wired headset. We're sorry to hear about the sound issues and lack of instructions. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
It works okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and mic work well, but this item is not known for durability.
No, I would not recommend this to a friendNot for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is not so comfortable for long time use or gaming.
No, I would not recommend this to a friendIt's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered because of other reviews. Timely delivery.
I would recommend this to a friend