Customer Ratings & Reviews
- Model:
- 981-001280
- SKU:
- 11236439
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Comfort
Rating 4.3 out of 5 stars
- Value
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the excellent sound quality, comfort, and affordable price of the product. They also appreciate its lightweight design, good microphone, convenient volume control, and ample cord length. The overall fit is also noted positively by users. However, some customers have noted limited compatibility, specifically mentioning its primary use for computers.
This summary was generated by AI based on customer reviews.
Poor choice.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well, but ear padding was very hard. Uncomfortable to wear for more than a few minutes.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that you found the ear padding on your wired headset to be too hard and uncomfortable for extended use. We understand that comfort is essential for a good user experience.
Headset painful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about the headset, except they are painful to my ears. The headset is very uncomfortable to my ears,
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi MsV12,
Thank you for your feedback. It is greatly appreciated.Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Works but way too uncomfortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to work well enough in my limited use but it is so uncomfortable even after only an hour of use that I have to wear it loosely to bear it for a longer time. I have since bought a Plantronics headset for a few dollars more that is much more comfortable and made with more flexible plastic. Having had Logitech keyboards this is very disappointing.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Hank, thank you for sharing your experience with the H390 USB headset. I'm sorry that the headset was uncomfortable for use after a short period of time. Logitech does offer other headsets that offer more comfortable features like the H600. I'm glad you were able to find a different headset that works for you. Thank you for being a Logitech customer. Kristi from Logitech
Not Happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone looked like it had a lot of value but when put in use . There were distortions and it cut out a lot
No, I would not recommend this to a friendBad purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not meet expectations.It didn’t last as long as it should have you can’t get sound .
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Becky, thank you for your feedback! The H390 headset is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073 - Will, Logitech.
Super loud static after 2 weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage headset. Bought for use working from home, after a couple weeks incredibly loud static started in the middle of calls. Ordered another one, to return the first one since I threw the box away. Same thing happened with that one. Both will be returned when I'm able to go to the store. DO NOT BUY
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the headset. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is not great both microphone and speaker.wouldn’t recommend I had to buy a Logitech
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Elec2020, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Great for at home job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ez to use! Plug and play no software to install. Can’t beat the price.
I would recommend this to a friendHorrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone on it is constantly moving from where you placed it being very lose but yet sticks when you manually move it back into place. The mic is very short making it harder for the person to hear you when you are talking. The sound quality is either very loud in your ears or barely audible, there is no middle ground.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the mic. Thank you for taking the time to write this review, we appreciate the feedback.
Great for WFH Job!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return due to microphone going out, hopefully the second pair works properly.
I would recommend this to a friendBrand response from Logitech
Posted .Hello, DHJJ! I'm sorry to hear that your first pair of H390's went out. I hope this second pair will work out for you! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 2-year limited hardware warranty. Thank you for the feedback on your first pair's microphone going out! I will be passing this along. - Maggie from Logitech
Second Set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second set of these. The first set didn't last long, so I am hoping these last a little longer. They work well, as long as they are working.
No, I would not recommend this to a friendMic didn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did my research and thought I would get a decent product. However the mic does not work on this headset.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the mic was not working on the headset. That is not normal, you received a defective unit. Lets get that replaced for you! This headset comes with a 2 year warranty through Logitech. Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset I bought for work is not so great. People on the line can still hear the background noise.
I would recommend this to a friendBrand response from Logitech
Posted .Hello JMAF! We're sorry to hear you're running into issues with the H390 headset. I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 so they can diagnose the issue and hopefully give you a fix. We greatly appreciate the feedback and will be taking this into consideration! Thank you for shopping Logitech! - Maggie from Logitech
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but then the sound was muffled. I still enjoyed the way they feel
I would recommend this to a friendBrand response from Logitech
Posted .Hello, Tayy! I'm sorry to hear about your experience with the H390 headset. Thank you for the feedback on the audio quality of the headset! I will be passing this along. - Maggie from Logitech
Price Good, Longterm? No.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent headphones for the price until today (less than a month after purchase) and they don't work any more
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the inconvenience caused by the early failure of your Logitech H390 headphones. We understand how frustrating this must be, and we're committed to resolving this issue promptly. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
- Pros mentioned:Microphone
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones don't work, only the microphone. Useless.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the headphones did not work for you! This headset does come with a 2 year warranty through Logitech so we can get that replaced for you! Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Surprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy hook up but would cut in and out. After trying every USB port it just kept getting worse. Was shocked never had an issue with the logitech before. Purchased in January and still trying to get replaced due to Best Buy policy cannot return after 15 days. Still trying to replace with the manufacture very unhappy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues with headset. You may have received a defective unit. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stopped working within one month. Spend a little extra money on something else.
No, I would not recommend this to a friendDefective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t work at all. I’ve tried several things to try to fix the issue but nothing makes them work. I’m returning them as soon as I can for a refund.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! That's unfortunate. We will take this as feedback and pass it on to the right team. In case you need any additional support, write back to us.
Headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable headset although light weight will hurt after wearing it for a whole day
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello JEllO! I'm sorry to hear that the H390 is uncomfortable! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any other assistance or if something happens in the 2-year limited hardware warranty. Thank you so much for this feedback! I will definitely be passing this along. - Maggie from Logitech