Customer Ratings & Reviews
- Model:
- 981-001280
- SKU:
- 11835475
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Comfort
Rating 4.3 out of 5 stars
- Value
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the excellent sound quality, comfort, and affordable price of the product. They also appreciate its lightweight design, good microphone, convenient volume control, and ample cord length. The overall fit is also noted positively by users. However, some customers have noted limited compatibility, specifically mentioning its primary use for computers.
This summary was generated by AI based on customer reviews.
Cheap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were overhyped. I have constant issues with them; my patients hear nothing but static 1/4 of the time and I constantly have to unplug and plug back in for them to work. I bought them two months ago. I was pretty disappointed, but I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Headphone Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love these but I couldn’t. They are such a perfect pink but they hurt my ears, they weren’t noise cancelled at all and you couldn’t switch the mic
No, I would not recommend this to a friendBrand response from Logitech
Posted .It's a shame to hear these headphones didn't meet your expectations, especially with the fit and mic. We appreciate you sharing this feedback, as it helps us improve.
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones do the job. Not great. They are average, but for the price you can't beat it
I would recommend this to a friendHeadphones Static
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones have a lot of static, and it's hard to hear the person on the other end.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are very sorry to hear about the static issues you're experiencing with your Logitech H390 headphones. We understand how frustrating it is to have difficulty hearing clearly.
- Cons mentioned:Compatibility
Didn't work with my Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because I could not get it to work with my MBP
No, I would not recommend this to a friend Serves its purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're not the greatest and not the worst, but serves its purpose
No, I would not recommend this to a friend- Pros mentioned:Comfort
Don't buy these
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked OK and could be adjusted to fit comfortably enough, but I only used them about 3 hours a week for a specific purpose and after only about 2 months, they quit working! Garbage.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello ClareBee,
Thank you for choosing Logitech and for taking the tike to share your experience. I am sorry that you have experienced issues with your H390 headset; I would like to help. I have attached a link to the "Getting Started" page where you will find further support. Please visit the Logitech support website.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024321073--Getting-Started-USB-Headset-H390
Ok headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is ok. Will hurt your head if you use for a long time.
No, I would not recommend this to a friendNice sound and comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like them but they broke within 2 weeks. Logitech takes for ever for warranty info.
No, I would not recommend this to a friendOverall ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works for what I need it for.i bought it for work, the sound quality is ok.
I would recommend this to a friendHeadphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t meet my expectations at all! Returned to work today excited to use the new headphones. I spent 30 minutes with my companies Help desk for the sound and mic to work. Extremely low. Poor quality. Disappointed.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Lioness, Very sorry to hear about your disappointment with the H390 Headset. One easy fix could be to check what your sound setting are on your computer. Also, use the in-line volume control and see if it's set low. If the issues persist, here's a link to the product support page that will have live technical chat support for you to get more troubleshooting tips: https://support.logi.com/hc/en-us/articles/360025332833-FAQ-USB-Headset-H390. Hope that you found this helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech
Not for right handed people.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not designed for a right handed person. When I put it on my left ear everything fell into place, but when I put it on my right ear I was unable to adjust the mouth piece to fit comfortably.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Value,
I am sorry that the H390 did not meet your expectations. I will pass on your review for revision. Logitech appreciates your product review. - Leo from Logitech
Simple but works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to buy the higher priced headset because I felt like i would get better use out of them. I quickly realized that wasn’t the case. I’m back to these basic ones and they get the job done.
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job, but has a hard time picking up the voice at times.
I would recommend this to a friendsmall ear pieces
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear pieces are way to small. I wish I had looked more close. They ride on the ear and not over the ear. The fit for a work day would hurt your ears.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about your experience with the H390 headset. We will be sure to pass on your feedback to the right team. Thank you for bringing this to our attention.
good, but mute doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok, but on my work laptop with Windows 10 the mute button does not work. It could be how the company has it locked down cause it does work on my personal one.
I would recommend this to a friendYou'll get what you pay for
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was very poor, which was disappointing because I had a black set of these years ago. The sound was not an issue then. The color is nice when considering them online, but not as appealing in person. Overall, was pretty disappointed.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that the Logitech H390 Wired headset did not meet your expectations in terms of sound quality. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Headphones is not sustainable if used daily
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought 2 of these headsets within a year of each other because we started working from home and was doing our business on teams, webex, etc. and the first set broke at the the junction where you adjust the section over the ears up or down. I went and bought another pair and it broke a the same place where you adjust them over yoru ears.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi shaymarsalis, thank you for your feedback! The H390 is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073 - Will, Logitech.
Distorted Audio After 10 Seconds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work satisfactorily in Teams. After about 10 seconds in a Teams call or meeting the audio gets exceedingly distorted. I can clear it up by switching the output device to speakers momentarily, but the distortion recurs within 10 seconds of switching back to the headset. Once it's become distorted in Teams it is distorted from all sound sources on the system. No amount of re-plugging in the headphones or adjusting settings has fixed the issue. I'll be returning this.
No, I would not recommend this to a friendOk at times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked OK for a while, but connection often lost. Not comfortable in ears.
No, I would not recommend this to a friend