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Customer Ratings & Reviews

$36.81

Customer reviews

Rating 4.5 out of 5 stars with 6972 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and affordable price of the product. They also appreciate its lightweight design, good microphone, convenient volume control, and ample cord length. The overall fit is also noted positively by users. However, some customers have noted limited compatibility, specifically mentioning its primary use for computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 6,972 reviews
  • Rated 5 out of 5 stars

    Saved the day!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While traveling for work, my wireless headset broke. This headset worked perfectly in a pinch. Recommend!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for making calls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 2 sets in less than 2 years. Got some complaints about the sound quality. Since the microphone is too short, had to use it sideways and it broke. That one was kinda on me. Bought the 2nd one less than a year ago and the complaints about how they couldn’t hear me were constant. Not even adjusting the mic and shouting they could hear me, I tried calling coworkers and without telling them I was testing the sound, they complained about the sound quality.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the recurring issues with the Logitech H390 Wired headset. We understand how frustrating it can be to experience consistent problems with a product, especially when it impacts communication. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for work, they plug into my laptop, no issues. I find them to be convenient and clear. They work really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great experience! Easy and convenient shopping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I Needed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just What I Needed! Thanks to the recommendation of David, the tech who said Logitech would work fine with my HP system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home really needed some headsets at a good price . Totally worth it !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones for three months. The sound is wonderful, the microphone is great. The top part of the headset has metal pieces that slide into the ear pieces that are plastic. The earpiece without the microphone cracked along a seam and now that side dangles. I have had them for three months. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so sorry to hear about the headset breaking on you. Luckily it comes with a 2 Year warranty through Logitech so we can get that replaced for you. Here is the link to file a warranty claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Fragile and doesn't last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one late last summer. I needed it for zoom and for listening to videos while the TV is on. One day it broke when I put it over my head. It just broke. I thought OK, I just had a bad one. I went back to Best Buy and bought another one. This morning, I put it on and it just snapped again -- three pieces like the last time. Sure, I have a 7 5/8 hat size but two just snapped? Never again. I need a good headset with a mike and sound but this isn't it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 5 out of 5 stars

    Buying 3rd pair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned these for YEARS. Bought a pair for a friend and he loves them. I have had them so long that the earpieces are coming apart.....at least 5 years. Buying my 3rd pair tonight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    c scott

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the trick exactly whay i was looking for thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too tight!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter purchased these with a BB gift card she received as a gift. She was disappointed by the fact that she could not wear them for very long because they pressed against the sides of her ears uncomfortably. She is only 10, and fairly petite. I tried them as well, and found them very uncomfortable. Not recommended!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't work on Windows 7, no drivers no support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this headset quickly for some computer based training. Instead of being Plug and Play, as promised, I could not get the headset to work on Windows 7. Upon checking the Logitech forums I found many others had this problem too. Logitech states that "No drivers are required". Therefore no driver is available for this product on their website. Nor is there any support available. Only the forum where lots of others gripe about this same problem. When I plug in the headset, Windows tells me that the driver for the device was not successfully installed. When I go to troubleshooting, it goes out to Windows Update and cannot find a driver for the device. I took the headset back to Best Buy and the Geek Squad guy couldn't get it to work either. I ended up returning the H390 and getting a Plantronics Audio 355 instead. It works great. Wasted about 3 hours on the h390! This is sad to me because I have always had high regard for Logitech products. Now I have a sense that I can no longer count on them. People in the Logitech forum have been complaining of this problem since 2013 and Logitech still won't address the problem. Sad.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear that the H390 did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you ever experience any issues with our products, please reach out to us on our Logitech support website so we can help out. Hope you have a great day!

  • Rated 4 out of 5 stars

    Good Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good headset. Looks kinda weird, but works great, the mic, however, picked up ALL noise, even my computer. very good headset overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug and play works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug-and-play works great No software download nothing plug-and-play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable & Easy Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for everyday use, even on the Job. Affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for work or regular use, very comfy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy it again, and I do recommend it to all. Plus BestBuy prices cant be matched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for work everyday - they work perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 of these, one for husband and one for son. They can't hear mom yell, so I'd say it works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are so good for the money, I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only one use, considering it broke. I would say the comfort of it was the best perk, the sound quality was par with anyone else, but no Bose by any means, and as for the durability, I suppose the frame itself is well built. As for the defect (I should have known better) the USB had two pieces of plastic sticking from the slots on the USB. I just figured it was a small advance or feature for the USB such as a snap in USB, and that you press a button down to release it from the slot. After one use I noticed there was no button and no way to release it. Instead it was stuck in my USB and after much prying it eventually snapped off in my USB in which I had to carefully manage and pull pieces out in order to not damage my USB slot. Great Product there Logitec!

    No, I would not recommend this to a friend