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Customer Ratings & Reviews

$70.89

Customer reviews

Rating 4.5 out of 5 stars with 6965 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the product's sound quality and comfort. Many appreciate the price, weight, microphone, volume control, fit, and cord length. However, some customers have noted compatibility issues. Overall, customers seem to be happy with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 6,965 reviews
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Didn't work with my Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because I could not get it to work with my MBP

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're not the greatest and not the worst, but serves its purpose

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Don't buy these

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked OK and could be adjusted to fit comfortably enough, but I only used them about 3 hours a week for a specific purpose and after only about 2 months, they quit working! Garbage.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello ClareBee,
      Thank you for choosing Logitech and for taking the tike to share your experience. I am sorry that you have experienced issues with your H390 headset; I would like to help. I have attached a link to the "Getting Started" page where you will find further support. Please visit the Logitech support website.

      Best regards,
      John at Logitech
      https://support.logi.com/hc/en-us/articles/360024321073--Getting-Started-USB-Headset-H390

  • Rated 3 out of 5 stars

    Ok headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is ok. Will hurt your head if you use for a long time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You'll get what you pay for

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was very poor, which was disappointing because I had a black set of these years ago. The sound was not an issue then. The color is nice when considering them online, but not as appealing in person. Overall, was pretty disappointed.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that the Logitech H390 Wired headset did not meet your expectations in terms of sound quality. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t meet my expectations at all! Returned to work today excited to use the new headphones. I spent 30 minutes with my companies Help desk for the sound and mic to work. Extremely low. Poor quality. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Lioness, Very sorry to hear about your disappointment with the H390 Headset. One easy fix could be to check what your sound setting are on your computer. Also, use the in-line volume control and see if it's set low. If the issues persist, here's a link to the product support page that will have live technical chat support for you to get more troubleshooting tips: https://support.logi.com/hc/en-us/articles/360025332833-FAQ-USB-Headset-H390. Hope that you found this helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech

  • Rated 5 out of 5 stars

    Simple but works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to buy the higher priced headset because I felt like i would get better use out of them. I quickly realized that wasn’t the case. I’m back to these basic ones and they get the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for what I need it for.i bought it for work, the sound quality is ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice sound and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them but they broke within 2 weeks. Logitech takes for ever for warranty info.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for right handed people.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not designed for a right handed person. When I put it on my left ear everything fell into place, but when I put it on my right ear I was unable to adjust the mouth piece to fit comfortably.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Value,
      I am sorry that the H390 did not meet your expectations. I will pass on your review for revision. Logitech appreciates your product review. - Leo from Logitech

  • Rated 2 out of 5 stars

    small ear pieces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pieces are way to small. I wish I had looked more close. They ride on the ear and not over the ear. The fit for a work day would hurt your ears.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about your experience with the H390 headset. We will be sure to pass on your feedback to the right team. Thank you for bringing this to our attention.

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, but has a hard time picking up the voice at times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good, but mute doesn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok, but on my work laptop with Windows 10 the mute button does not work. It could be how the company has it locked down cause it does work on my personal one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Distorted Audio After 10 Seconds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work satisfactorily in Teams. After about 10 seconds in a Teams call or meeting the audio gets exceedingly distorted. I can clear it up by switching the output device to speakers momentarily, but the distortion recurs within 10 seconds of switching back to the headset. Once it's become distorted in Teams it is distorted from all sound sources on the system. No amount of re-plugging in the headphones or adjusting settings has fixed the issue. I'll be returning this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones is not sustainable if used daily

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 2 of these headsets within a year of each other because we started working from home and was doing our business on teams, webex, etc. and the first set broke at the the junction where you adjust the section over the ears up or down. I went and bought another pair and it broke a the same place where you adjust them over yoru ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked OK for a while, but connection often lost. Not comfortable in ears.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is easy to install and use. Decent quality and easy to hear phone calls. The reason I gave 2 stars is because it’s uncomfortable and hurts my ears after only using it for a very short time. I couldn’t return due to best buy’s limited return policy of just two weeks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lightweight easy to use for PC voice skill mode.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good entry level headset by a trusted brand

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LOGITEC HEADSET

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is serving the purpose for now but I dont like that it is so easy for the mute button to be pressed without my knowledge. Also I would rather have a volume up/down button on this headset

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Barbie! I'm sorry to hear about your experience with the H390 headset. Thank you for the feedback on the design of the headset! I will be passing this along. - Maggie from Logitech