Customer Ratings & Reviews
- Model:
- 981-001280
- SKU:
- 12508015
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Comfort
Rating 4.3 out of 5 stars
- Value
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the product's sound quality and comfort. Many appreciate the price, weight, microphone, volume control, fit, and cord length. However, some customers have noted compatibility issues. Overall, customers seem to be happy with the product.
This summary was generated by AI based on customer reviews.
Tiny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a male with a normal sized head, I found these much too small. Very uncomfortable, ear pads sit on a portion of ears, do not extend to a satisfactory length.
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these and ended up taking them back as they were too tight on my head. The quality was in line with what I paid for them.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear these did not fit your head. I hope you were able to find something that suited your needs. Thank you for taking the time to write this review, we appreciate the feedback.
Logitech Noise Cancelling Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and very helpful. I now can enjoy my program without disturbing my family.
I would recommend this to a friendNo Good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These did not work longer than three days. I needed them for the microphone for WFH and they didn’t last at all and people weren’t able to hear me. It also made me sound robotic.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Mic is alright.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is terrible. The microphone isn't bad but not that good. I returned them. Should have known better to expect satisfaction from such a cheaply priced item.
No, I would not recommend this to a friendKinda Snug but ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit kinda snug, but they work.I wasn’t happy with the price because they aren’t anything special.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Flighty! I'm sorry to hear about your experience with the H390 headset. Thank you for the feedback on the comfort and price of the H390 headset! I will be passing this along. - Maggie from Logitech
Defective right out the box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The products microphone did not work out of the box.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand your H390 headset microphone wasn't working initially, and we apologize for the inconvenience. This feedback helps us ensure our products meet the highest quality standards right out of the box. Please connect with our support team so we can help resolve this for you.
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt offer much for the price and could be better.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your feedback; it is much appreciated. We'll surely take this as feedback and make sure to share it with the right team.
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them a lot. I should have gotten wireless. This will do for now.
I would recommend this to a friendPoor choice.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well, but ear padding was very hard. Uncomfortable to wear for more than a few minutes.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that you found the ear padding on your wired headset to be too hard and uncomfortable for extended use. We understand that comfort is essential for a good user experience.
It will do.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a quality item but it will do for now. I would not recommend.
No, I would not recommend this to a friendNot good at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is not functional had many complaints about feedback from my mic during calls for work
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, thank you for sharing your experience with the H390 Headset. I'm sorry that the noise cancelling might did not minimizes unwanted background noise for clear conversations. The mic is adjustable so that you can position it closer to your mouth so that it picks up your voice better. I'm sorry that you had complaints about feedback during calls. I hope that you're able to find a solution that works better for you. Thank you for being a Logitech customer. Kristi from Logitech
Did not work for my system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Look, this fit on my head fine and it was comfortable but it did not work with my system and when I talked in it, people heard a terrible echo. I had to buy another headset. When I went to return this one I couldn't because the return policy is apparently only 15 days and due to COVID I was waiting to return when the stores opened because I did not want to go out to a shipping facility to mail it back.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the headset. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
It was ok for a while
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I stopped using it after one month because my customers were hearing echos and I was constantly breaking up
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the headset stopped working for you. Luckily, it comes with a 2 year warranty, so we can get those replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Headset painful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about the headset, except they are painful to my ears. The headset is very uncomfortable to my ears,
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi MsV12,
Thank you for your feedback. It is greatly appreciated.Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Works but way too uncomfortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to work well enough in my limited use but it is so uncomfortable even after only an hour of use that I have to wear it loosely to bear it for a longer time. I have since bought a Plantronics headset for a few dollars more that is much more comfortable and made with more flexible plastic. Having had Logitech keyboards this is very disappointing.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Hank, thank you for sharing your experience with the H390 USB headset. I'm sorry that the headset was uncomfortable for use after a short period of time. Logitech does offer other headsets that offer more comfortable features like the H600. I'm glad you were able to find a different headset that works for you. Thank you for being a Logitech customer. Kristi from Logitech
Bad purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not meet expectations.It didn’t last as long as it should have you can’t get sound .
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Becky, thank you for your feedback! The H390 headset is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073 - Will, Logitech.
Not Happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone looked like it had a lot of value but when put in use . There were distortions and it cut out a lot
No, I would not recommend this to a friendSound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is not great both microphone and speaker.wouldn’t recommend I had to buy a Logitech
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Elec2020, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Super loud static after 2 weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage headset. Bought for use working from home, after a couple weeks incredibly loud static started in the middle of calls. Ordered another one, to return the first one since I threw the box away. Same thing happened with that one. Both will be returned when I'm able to go to the store. DO NOT BUY
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the headset. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.