Customer Ratings & Reviews

Hello, I am sorry to hear about the issues you are having with the mic. Thank you for taking the time to write this review, we appreciate the feedback.

Hello, DHJJ! I'm sorry to hear that your first pair of H390's went out. I hope this second pair will work out for you! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 2-year limited hardware warranty. Thank you for the feedback on your first pair's microphone going out! I will be passing this along. - Maggie from Logitech

Hello, I am so sorry to hear the mic was not working on the headset. That is not normal, you received a defective unit. Lets get that replaced for you! This headset comes with a 2 year warranty through Logitech. Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

We sincerely apologize for the inconvenience caused by the early failure of your Logitech H390 headphones. We understand how frustrating this must be, and we're committed to resolving this issue promptly. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Hello JMAF! We're sorry to hear you're running into issues with the H390 headset. I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 so they can diagnose the issue and hopefully give you a fix. We greatly appreciate the feedback and will be taking this into consideration! Thank you for shopping Logitech! - Maggie from Logitech

Hello, Tayy! I'm sorry to hear about your experience with the H390 headset. Thank you for the feedback on the audio quality of the headset! I will be passing this along. - Maggie from Logitech

Hello, I am so sorry to hear the headphones did not work for you! This headset does come with a 2 year warranty through Logitech so we can get that replaced for you! Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

Hey! That's unfortunate. We will take this as feedback and pass it on to the right team. In case you need any additional support, write back to us.

Hello, I am sorry to hear about the issues with headset. You may have received a defective unit. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

Hello JEllO! I'm sorry to hear that the H390 is uncomfortable! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any other assistance or if something happens in the 2-year limited hardware warranty. Thank you so much for this feedback! I will definitely be passing this along. - Maggie from Logitech

Hello, I am sorry to hear about the issues you are having with the headset. You may have received a defective unit. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

Hello, I am sorry to hear about the issue you are having with the headset. Thank you for taking the time to write this review, we appreciate all the feedback!

That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

We apologize for the short lifespan of your Logitech H390 Wired headset. We understand how frustrating it can be when a product doesn't last as long as expected. Your insights are valuable for us as we continuously strive to improve our offerings.