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Customer Ratings & Reviews

Model:
981-000510
SKU:
10967633
$29.99
Save $10
The comparable value is $39.99

Customer reviews

Rating 4.3 out of 5 stars with 2050 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.2 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,050 reviews
  • Rated 3 out of 5 stars

    Fine product but bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well but bulky and uncomfortable. easy to use

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Something's wrong with these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones anticipating the same quality or better as my older model of headphones. Unfortunately, whenever I use them, I have to unplug them and plug them back in in order for the microphone to work. If I don't do that, it's like the mic gets cut out and nobody can hear me. If I switch to a different program on my computer before using them, the mic cuts off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure how to get the microphone to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's probably operator error, but we can't figure out how to get the microphone to work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Won’t last

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great when they actually work. Have had to replace multiple times. They get the job done but with light use the features stop working like mute and lights

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear that you've had an unpleasant experience with our product. We take product quality very seriously, and we apologize for falling short in this area. Your feedback is instrumental in helping us improve our services and products.

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Lots of issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could never get this to work correctly with my Macbook Air. Ended up on the phone with Logitech who sent me new earphones and those didn't work either. Eventually Logitech sent me a different model that did work. Over a year of frustration with Logitech, Apple, etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this headset for transcription and customer service. It works great and does well keeping out the sounds from around me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good for the price, have had no issues, easy hook up

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I've gone through 4 of these headphones in the past 3 years working from home (same exact model). These headphones are good at first but each time the mute button goes out within 1-2 months of use and the quality decreases. Overall, it's "ok" if you are desperate but they are really not worth the money. Spend the extra cash and get something that will last.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is horrible - it really hurts to wear it - ears are sore within a very sort time. The microphone is terrible and works at about 40% - -- the controls are on the outside of the one ear piece so it is easy to hit the mute and not know it when putting them on and taking them off . I am returning - biggest complaint is there is very little padding - if any on the earpieces. Should be the first part of R & D in a headset.... right? I called Logitech but customer service does not understand English and wrote up my complaint as "no pads on the earphone to make it software" -- what??? Logitech should stick to mice and keyboards --

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! Sorry to see you're unsatisfied with your H540 headset. You do have a 2-Year limited warranty that comes with the purchase. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024322753. Hope that helps!

  • Rated 3 out of 5 stars

    ok product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok product. you get what you pay for. good for kids to use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my son. He's been wanting a headset for internet gaming and so far this has been a good choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earpads are uncomfortable. Need better pads and not comfortable for glasses wearer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The ear pads were not very cushiony so I returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pads were not very cushiony so I returned them. Good for short time use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Logitech USB headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for the wife for her work. I suppose they are ok she has yet to complain about them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset for a couple online courses I was taking for work. I had to wear them for 6-8 hours a day for a week and after the first day I dreaded putting these on because my ears were in pain. They sounded okay for VoIP purposes but they were tinny when listening to music.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are sorry to hear about your poor experience with the H540. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you ever experience any issues with our products, please reach out to us on our Logitech support website so we can help out. Hope you have a great day!

  • Rated 3 out of 5 stars

    no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for an online webinar, only used it once. Other than the ear pinching issue, no problems noted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stiff cord. Headphones not reversible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stiff cord that is somewhat short. Headphones are not reversible. Controls take some getting used to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IVE HAD TO RETURN LIKE 2 HEADPHONES TO GET THIS ONE AND ITS NOT THE BEST QUALITY FOR MY MONEY

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent, but to a point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset for work use on a Mac - I had several customers hang up on me as they were unable to hear me at the beginning of a call. I would have to plead them to wait until after a few seconds when they could hear me. I'm giving this to my kid and bought a better headset. Don't use this for anything important.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, but hear a constant hum when using the microphone.

    I would recommend this to a friend