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Customer Ratings & Reviews

Model:
981-000510
SKU:
10967633
Your price for this item is $29.99
The comparable value price is $39.99

Customer reviews

Rating 4.3 out of 5 stars with 2045 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.2 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,045 reviews
  • Rated 1 out of 5 stars

    If I hadn't lost my receipt I'd take them back!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The listening audio is poor at best. Very cheap speakers. The mic audio crackles and comes and goes. Everyone I spoke with complained. They are in the trash can waiting to be sent to the dump. Money wasted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual 100% original and reliable for daily usage

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a complete mistake. Its doesn't do whats necessary

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my dad, he loves them to death.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    fooey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant intended to use it because of a usb connector intended to use it at the gym to connect to overhead tv screens

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi EMBIKE, thank you for your feedback! You are correct, this headset is designed for use with computers. - Will, Logitech.

  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk don't waste your money on this headset doesn't work on your laptop or desktop go buy another brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hurts my ears and people say they cant hear me good or hear an echo + sometimes I can also hear myself echo....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap headset cheap sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as I thought it would be. Other options may better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    causes power surge to computer when first plugged

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Causes power surge and disconnects audio. Have to reboot to get computer re-started. Worst purchase ever.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi logitech,

      Sorry to hear that you are unsatisfied with your H540. We are always looking for ways to improve our products, so we appreciate your review. If you're having audio issues with your headset, try the following:
      1. Make sure your headset is selected as the audio-output device for your computer (see your computer's documentation for help).
      2. Ensure that your headset is selected as the audio-output device for your chat or music application.
      3. Adjust the volume on your headset, computer, and chat or music application.
      4. Verify that the audio isn't set to "Mute" in your operating system's audio settings and chat or music application.
      5. Try connecting your headset to a different USB port on your computer.
      6. Connect your headset directly to a USB port on your computer, and not to a USB hub or extension.
      If you ever have additional feedback, questions, or warranty inquires regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us
      Thanks,
      -Logitech

  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 30 days of use it doesn’t work at all. This is my second never again.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so sorry to hear the headset is no longer working. Fortunately, it does come with a 2 year warranty so we can get that replaced for you! Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024918814-Warranty-USB-Headset-H540. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
      -Danielle from Logitech

  • Rated 1 out of 5 stars

    broken headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones came but didn't work. We tried them on 2 different computers, but no go. The only good is that Best Buy was very good about the return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after about 2 weeks! I just haven’t had time to return it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi , Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech

  • Rated 1 out of 5 stars

    Terrible echo and feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY !!! Terrible sound because of weird echo and feedback.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! Sorry to see you're having audio quality issues with your H540 headset. You do have a 2-Year limited warranty that comes with the purchase. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024322753. Hope that helps!

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very staticky this is my 6th headset from Logitech

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Quan,
      I am sorry that you ran into issues with your Logitech headset. Thank you for being a loyal customer; I will record your product review and pass it on. Logitech appreciates your product review. - Leo from Logitech

  • Rated 1 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after using it twice. Computer gives an error message about USB malfunctioning. Going to have to return this purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Creates a lot of static and was kinda hit and miss with the mute button

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so sorry to hear about the static and mute button issues. It sounds like you may have received a defective device. Luckily, it comes with a 2 year warranty, so we can get that replaced for you! Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024918814-Warranty-USB-Headset-H540. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 1 out of 5 stars

    Great sound reducing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson and he loves them. He uses them when playing games on his computer

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Kathy, so happy to hear that your grandson enjoyed the H540 headset. Not sure if the one star was a mistake, but we'd love to see a 5 star review to reflect your grandson's love for them. Hope you're having a great day.
      -Ricky from Logitech

  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a month very disappointed with purchase

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Hassan, thank you for your feedback! This should not be the case, as the H540 headset is backed with a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024322753 - Will, Logitech.

  • Rated 1 out of 5 stars

    Issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device causes pain in the ear, sound is like stereo

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Jasad, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech

  • Rated 1 out of 5 stars

    Head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money not worth buying !!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Kitten,
      Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech compatibility