Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
981-000510
SKU:
6640621
$39.99

Customer reviews

Rating 4.3 out of 5 stars with 2048 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.2 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the H540 Wired On-Ear Headset's sound quality, comfort, and price. Many appreciate the lightweight design, convenient volume controls, and USB connectivity. However, some customers find the fit to be less than ideal, and there are a few concerns about the cord's durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,048 of 2,048 reviews
  • Rated 1 out of 5 stars

    Terrible Sound Quality & Stiff Wire

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this headset only a few days and it is terrible quality for the price. The wire is stiff to unfold. The stiffness of the wire causes issues and when the wire moves, with natural movement it causes disruption in sound, even cutting out when in conversation. The hissing can be heard and the echo is terrible. I had to put a cotton ball over the mic to cut down on the noise when in conversation on Skype. It's embarrassing. I would not recommend this headset to anyone and I am an avid Logitech fan. I have had better quality with the less expensive headsets which I am going to go back to. I got this one for the reason the mic is on the right side.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing but problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to perform WebEx training courses. At first WebEx wouldn't recognize them at all. Then when I had worked over the settings on my pc, making them the only venue for sound/mic use, they worked fine. Unfortunately, all of a sudden they started cutting on and off, with a loud clicking heard on the headphones. From then on they reset the sound on my pc, constantly turning the sound up so that the volume scale was on my pc screen. Which also made them unusable. Thought it might be a loose plug on the pc, nope. Thought it might be the pc... New pc, now they are cutting out, turning volume up, and generally useless. Kinda funny seeing I have only used them a half dozen times. Its clear the wiring of these with the mute and the volume control is defective. Don't waste your money on these.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello TBuck, thank you so much fort the feedback. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you ever experience any issues with our products, please reach out to us on our Logitech support website so we can help out. Hope you have a great day!
      - Ricky from Logitech

  • Rated 2 out of 5 stars

    when batts stop taking a recharge-no repacements

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my F540 Headset for about a year and a half when the rechargeable battery stopped taking a charge. Logitech support was prompt but lacking. They said they do not stock the proprietary battery and it can not be replaced that my only alternative was to buy a new one as my 1 yr warranty had expired. Not a good way to keep customers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace a Freetalk Everyman. I returned them immediately. I got them to use with Skype. They are completely unusable with Skype. I can't believe that Skype has them on its list. The audio quality that the microphone is picking up is horrible. Just horrible. It's one of those short boom mics. The audio from the mic, as heard in a skype test casll, is crackly and very low fidelity. I compared them to the Freetalk Everyman. Not even close. Also, the balance is off. When the volume is low enough that you can stand to listen on the ear side, the volume of audio you have recorded is way too low. Also, the mic is supposed to be "noise canceling." Hogwash. There was some very low background sounds from the kitchen. The mic just amplified them. This is just terrible, substandard gear. Do not buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was painful to wear on my ears. I developed bumps then scabs on my scalp outlining my Right ear, which is the side the microphone is on. Once I stopped using the headset, the bumps went away and the scabs healed. I wear my headset 7-8hrs a day for work.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Gabrielle,
      I am sorry that the H540 is not working well for your needs. Try Zone 125; this is one of Logitech's top-of-the-line work headsets and is designed to be comfortable. And it comes with many features that you will find helpful daily. Logitech appreciates your product review. - Leo from Logitech

  • Rated 2 out of 5 stars

    Great Headset but mic quit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it but the mic went out after a couple of months.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Tommiami, sorry to hear about your experience with the H540 headset. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you ever experience any issues with our products, please reach out to us on our Logitech support website so we can help out. Hope you have a great day!
      - Ricky from Logitech

  • Rated 1 out of 5 stars

    the worst headset ive ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone is terrible. I have the microphone at max and still im barely heard. Maybe it works better for skype but customer reviews say otherwise. I use discord and its horrible. Dont buy this headset, its a waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last out the month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this headset on August 8 and today 8/31 it stopped working. Naturally, the 15 day return policy has expired and, to make things worse, Best Buy has no record of my purchase. So that that's 38 bucks down the drain.

    No, I would not recommend this to a friend