Customer Ratings & Reviews

Hi KarenS,
Thank you for your feedback. Sorry for the inconvenience. If you ever further assistance, please contact Logitech Support on the website. LaShonda from Logitech

Hello, So sorry to hear that the H800 isn't working for you despite having a full charge. The H800 connects to your computer two ways: using the wireless USB receiver or via Bluetooth. If you're not hearing audio from your headset when using the wireless receiver, try the following suggestions:
- Make sure you've set the switch to the receiver icon.
- Connect the headset to a USB port with the charging cable — it may not have enough battery power.
- Make sure you have the H800 selected as the audio output device (see your computer's documentation for help).
- Check that the application you're using is configured to use the headset as its audio output device (see the application's documentation for help).
- Make sure the receiver is connected to a USB port that isn't behind any large objects (ex. a desk or desktop PC).

If you're not hearing audio from the headset on a Bluetooth device, try the following:
- Make sure you've set the switch to the Bluetooth icon.
- If you have paired multiple Bluetooth devices with the headset, make sure you're connected to the correct Bluetooth device.
- Connect the headset to a USB port with the charging cable — it may not have enough battery power.
- If you're connected to a computer, make sure you have the Wireless Headset H800 selected as the audio output device (see your computer's documentation for help).
- Make sure the application you're using is configured to use the headset as its audio output device.
- Try disabling other Bluetooth devices.

Hope that you found this helpful and that all is going well. Thank you for being a Logitech customer. - Richard from Logitech

Hi Rjk1, you are absolutely correct. The right ear going out is not cool at all. What is cool, is that the H800 has a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024318533
Thank you!

Hi bunny, Very sorry to hear about the problems you're having with the H800 Wireless Headset. When using a USB 2.0 2.4GHz wireless peripheral device, like the H800, with a PC that also has a USB 3.0 peripheral device plugged in, you may experience erratic operation caused by interference. This is especially likely to happen when using USB 3.0 remote hard drives or flash drives.

There are some techniques that can help early adopters of USB 3.0 to mitigate potential problems with their existing 2.4GHz wireless devices:

- If your PC has multiple USB 2.0 connectors available, separate your USB 3.0 and USB 2.0 receivers by as much distance as possible. For example, if your PC has a choice of USB 2.0 connectors, use the one on the opposite side of the PC from the USB 3.0 connector.
- Position your USB 2.0 receiver as close as possible to your wireless peripheral (mouse, keyboard, headphones, etc.).
- Use a standard, USB-extender cable to position your USB 2.0 wireless receiver as far away as possible from your USB 3.0 connector.

If that doesn't solve the issue, here's a link to the product support page for the H800 that will include more troubleshooting FAQs, warranty information, and more:  https://support.logi.com/hc/en-us/articles/360024318533--Getting-Started-Wireless-Headset-H800. Hope that you foundt this helpful and that all is going well. Thank you for choosing Logitech. - Richard from Logitech

Hello, we are sorry to hear about your issues with the H800. At Logitech we strive to improve our products, I have forwarded your feedback, thank you. We hope that this is an isolated incident to your unit. Please visit us for warranty support: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393

Hi invictus17, we're sorry to see you're unsatisfied with comfort of the H800 Wireless Headset! Thankfully Logitech makes a variety of headsets to suit anyone's comfort needs. If you're looking for a great inexpensive headset that is super comfy and lightweight, check out the new G535 Gaming Wireless Headset instead! Thank you for your feedback! -N from Logitech

Hello, Unhappy! I'm sorry to hear about your issues with the H800 headset. I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to start a warranty claim. The H800 has a 2-year limited hardware warranty. Thank you so much for this feedback! I will be passing this along. - Maggie from Logitech

Hi Miranda, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech

Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review, we appreciate the feedback.

Sorry to see you're having connectivity issues with the H800 headset. You do have a 2 year limited warranty that you can claim for a replacement. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360025070513-Warranty-Wireless-Headset-H800. Hope that helps!

Hi Popsykl, thank you for your feedback! The H800 has laser-tuned drivers and built-in equalizer keep distortion to a minimum. And a flexible mic can be positioned for better voice capture and background noise reduction. The rechargeable battery provides six hours of reliable wireless audio. It is also backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024318533 - Will, Logitech.

Hi Noisy, thank you for sharing your experience with the H800. I'm sorry that there was a buzzing sound during audio feedback while using. Logitech offers a 2 year limited warranty on the H800. You can file a warranty claim on the device at support.logi.com. I hope you are able to get the issue resolved. Thank you for being a Logitech customer. Kristi from Logitech