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Customer reviews

Rating 4.2 out of 5 stars with 2091 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the H800 RF Wireless On-Ear Headset's sound quality, comfort, Bluetooth functionality, and range. Many also appreciate its lightweight design and affordable price. However, some users report issues with battery life and occasional connection problems. A few customers also mention challenges with fit and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,091 reviews
  • Rated 5 out of 5 stars

    Love to walk free - well 15 feet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its what i needed and for the price its a perfect fit

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. Poor connectivity. Customers said I sounded robotic, could only walk away a short distance, rather buy a wired headset with better sound quality and comfort ability.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Vecino,
      I am sorry that you didn't like the H800 headset. I suggest you try the H600 wireless headset. The H600 has a better signal reach with up to 10-meter signal distance. Also, the headset is priced similarly, and it has an excellent canceling microphone as well. I hope you find this information helpful.
      - Leo from Logitech

  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good for most things, but lacking in others

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted a pair of headphones/microphone that could do it all and work with everything. What it does, it does very well, but it's lacking on some front. Build Quality: Seem a bit flimsy. Very light, and ear pads are not the thickest or highest quality. It seems like they could break pretty easily, but so far, so good. The microphone is made of rubber, and that part is good, so I can move it around without breaking it. Sound Quality: Actually, it was surprisingly good. Let's not get crazy here, these are not audiophile quality headphones by any means, but they sounded better than I expected. Microphone also sounded good and picked my voice up loud. Used with both USB and Bluetooth, and didn't have any issues with clicking others have reported. Maybe I lucked out, or maybe they fixed it. Can't be sure. Comfort: The flimsy aspect actually comes in handy here. They are very light and very comfortable. Wish the ear padding was a bit thicker, but I guess I can always replace that if I'm going to wear them for 8 hours at a time (which I could when playing my PS3 :-) Compatibility: This is where it's really hit or miss. On the PS3, it ONLY SENDS OUT VOICE INFORMATION. You will NOT get game music or sound effects through these headphones. I tried using both the USB and Bluetooth on PS3, and both worked well, but only for voice/chat. Bluetooth was not seen by my iPad or iPhone at all. Tried both to no avail. HUGE disappointment, as I was hoping to use it for Skype on my iPad. On PC and Laptop, it worked great! Conclusion: Overall, for the price, not bad at all. Wish it worked on iPad and that I could get game sound from my PS3, but I think that's a PS3 limitation, not the headphones, as I have yet to find one that does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it to be very handy and ease of use excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these wireless headphones all the time!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Logitech H800

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works ok but he range when it's connected via USB is not that good. Max 10-15 ft

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless but don't use bluetooth. They work on another frequency that uses an enclosed adapter, so 1) You can't use them on bluetooth devices, and 2) If you are taking them on and off frequently, it's a hassle to reconnect.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Doesn't Work - lasted 1 Hour

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT WASTE YOUR MONEY. I purchased this to use for a bunch of my meetings. Worked for 1 hour when I received it, charged it and never worked again. Haven't even had it a full 24 hours.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi meetinggal, Very sorry to hear about the H800 Wireless Headset you recently purchased has stopped working. Here's a link to the product support page that has troubleshooting FAQs and live chat support for whatever the problem is:  https://support.logi.com/hc/en-us/articles/360025171234--FAQ-Wireless-Headset-H800. Hope that you find this helpful and that all is going better. Thank you for beinga Logitech customer. - Richard from Logitech

  • Rated 2 out of 5 stars

    Great...when it worked.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this head set for about 9 months and in the last month the mic quit working. I have tried several trouble shooting steps from the Logitech website with no success. When it worked it was a great headset...now all it's good for is headphones.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so sorry to hear the mic stopped working for you! Luckily, this does come with a 2 year warranty through Logitech, so we can get that re4placed for you! Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360025070513-Warranty-Wireless-Headset-H800. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Very unhappy poor quality head phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get these for work just to find the battery doesn’t even last even an 8 hour day. The directions are not understandable so not even sure how to use them. Very unhappy and feel I waisted my money

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Debbie, so sorry to hear about the issues you're having with your H800 Wireless Headset and the confusion you're having about how to get started using them. On Logitech's product support website there is a getting started walkthrough that may be easier to follow.

      Here is the link:  https://support.logi.com/hc/en-us/articles/360024318533

      Regarding the battery life for this particular headset, it provides 6 hours of reliable wireless audio.

  • Rated 1 out of 5 stars

    Sounds awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my son uses them all he hears is static and he can't hear what other people are saying

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset needs wire to be charged. cord is not very long. Works good with most apps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace these every 6 months. But they are great otherwise.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, this headset is a ripoff. Logitech is normally a good brand, but for eighty dollars I expected more. The design is flimsy, the sound quality is terrible, and the other caller can barely hear you. I returned it right away.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello. Thank you for taking the time to write your review of the H800. I'm sorry to hear you didn't like it and felt the need to return it to the store. Hopefully you found a headset that will work for you. I would recommend a "gaming" headset. The microphones are usually better and they are more comfortable.
      -Charlton at Logitech

  • Rated 2 out of 5 stars

    Worst Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced another Logitech wired headset I had. With the Logitech-H800, I had too many experiences of intermittent static while charged or when wireless. I called Logitech to get support and will hopefully get a replacement or another headset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    no english instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this unit has no English instructions I have found it difficult to make it work with my computer. It is supposed to be working properly but the microphone is not registering. The earphones work. I bought the most expensive one on the shelf hoping for a great product but it has not met my expectations.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is cheap but they get the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fall easy off of your head with no really firm grip

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 1 out of 5 stars

    Breaks up a lot of static

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a USB wireless so I chose this one, haven’t been able to use it for more than an hour the echo and static are horrible will be returning

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review. We appreciate all the feedback

  • Rated 1 out of 5 stars

    Never worked right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working as soon after it was put in use.Was just not worth the price

    No, I would not recommend this to a friend