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Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 5,869 reviews
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good universal remote. IF you're able to have a laptop available in the room with the TV, it makes it so easy to setup. It's very easy to personalize.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but runs through batteries

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the preprogrammed setup for 1 touch and go. I wish the battery life was better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So-so.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was pretty easy, but not as intuitive as it could have been.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works for most things

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't always set the input correctly on my TV when it powers up. Home button for Apple TV 4th gen doesn't work (therefore, can't put Apple TV to sleep). Clear button for TiVo doesn't work. Has a "learn command" feature which learns from your other remotes, but it doesn't seem to work for me. Otherwise, works great!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two for a home theatre client. Needed a little help from Logitech because some of their gear was old, but once set up - it works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another Harmony remote that I wore out. I bought this because they no longer make the old one and this looked the closest. It works okay I guess, but it's too busy. The buttons are hard to read. Once you have it programmed it works like it should. They should stick with what works.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    COOL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, no searching the internet for codes. But there's a bit of delay when pressing the buttons.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's a dust collector now....

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a much older version of the Harmony Remote, which after all these years still worked. Just figured because I bought a new TV last December that maybe it was time to upgrade this universal remote. Have had some difficulty with trying to program this current Harmony 665 remote and really just kind of gave up on it. It is sitting on a dresser in my bedroom for months. Then I read that Logitech-Harmony will not be supporting these remotes in the future. Just feel this purchase was a waste of money and if I had to do it again, I probably would NOT purchase this again. Thank God I didn't spend a whole lot of money on this remote.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello. Thank you for taking the time to share your experience and concerns with the Harmony 665 Universal Remote. I'm sorry to hear that set up issues caused you to give up on it, as its a nice upgrade from the previous models. You can even use the software to simply migrate all of your settings, activities, and devices from your old remote to the new one. We will continue to support the Harmony community and products, there just aren't any new remotes or updates being developed at this time. Thank you for your continued support and it will be good to have the 665 on hand in case your old Harmony dies eventually.
      -Charlton at Logitech

  • Rated 4 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Harmony remote as a package deal with the LG UHD bluray player. It's a great remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but I wish it had less useless buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and I don’t..we have a stereo system with it and use Apple TV. Some of the buttons seem useless. I guess if you are super techy it is great and I am getting used to it... it is great most of the time...maybe I am just not tech savvy enough. One of the buttons which we use the most, sticks sometimes.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice all in one Logitech remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one remote and easy to program via the internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat complicated to set up. But have reduced remote count from 6 to 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great universal remote. Easy to set up using the MyHarmony software from the Logitech website. Worked great with Samsung TV, Cisco DVR, and Samsung soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife hates having multiple remotes on the table. With the Harmony we have two. Still need the Roku remote. We easily switch from antenna TV and favorite channels to Roku to radio. Very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older unit. Had this up and running in 5 minutes. Just copied settings from older unit. Works great. Controls three devices flawlessly. (Cable box, soundbar and TV.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised it doesn't cost more for what it does

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is very easy to use. Manual provides clear instructions on setup and love the ability to program multiple pieces of equipment along with favorites for TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my remote. It completes the system. The geek squad programmed all my devises to the remote. Including my receiver my smart tv internet Netflix surround sound. Woofer speakers, music , etc. love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have for multiple remotes

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great remote, went down from 5 remote to 1 remote. Software is kind of weird to use last time I had a Harmony remote. But overall, learned it with a few trail and error.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, not my favorite purchase. It does not really work for my setup as what I expected it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Harmony remote works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Logitech Harmony remote that has one button that doesn't work well. It was nice to have this one now as a second remote. It was easy to set up and works well with entertainment system.

    I would recommend this to a friend