Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 5,869 reviews
  • Rated 5 out of 5 stars

    Solid and reliable remote

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid remote. This seems to be a model that is standing the test of time. I've used one in my living room and one in the master bedroom for 5+ years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value compared to other smart remotes. Display could be bigger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall happy with purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Not always intuitive when trying to do a different activity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what I needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son decided to chew on our old one and despite cleaning it the buttons don’t work. This is a good replacement but does turn on the Samsung blue ray when the tv is suppose to be on a times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back lighting needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backlit keys are needed for this remote. Not well balanced in the hand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simplify your life

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a tv, sound bar and cable box. I did not want to deal with three different remotes. I was able to sync and use my Universal Remote with all. Life is much simpler.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only works with IR receivers

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only giving three stars because this remote would not work with our tv receiver. Not until I opened and tried to set it up did I find out that it only works with IR receivers and mine is RF! Nowhere on the packaging does it state that! I am sure that it would great if you have the correct receiver!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to configure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows app recognizes the model numbers of my Directv DVR and Samsung HDTV. Once configured the remote works great! Its keys have better feel. And it is much more responsive than the Directv remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good remote, it has lots of customization which is really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parents find it easy to use

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents, and wasn't sure if they'd be able to use it. But its been 6+ months, and they have had no issues operating this. it has replaced 5 remotes they were using

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is super easy to program..download app and just input all model no of your device..does not work with the roku stick nor the nividia shield..so i had to return it because that was my primary reason why i buy it..but its meant for more other devices like blu ray and apple tv and tv.. and cable otherwise it's doesnt work for every device..but it responses fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to program and very reliable, every once in a while when you change batteries you have to resync with the computer but the saved account remembers all the setting highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly reliable!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of the universal remote. This is my second one and not always functioning correctly!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great universal remote

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great universal remote! Works perfectly with our TV, A/V, Satellite receiver and DVR. Had it for 2 years and going, going, going.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mary

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more user friendly then previous remote. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have to make your life easier. Controls all equipment in one place. No more using 3 remotes to operate the Tv, dish and dvd player. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple To Setup - Simple To Use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Logitech Harmony Remotes for years, and the 665 is a great work-horse remote. I use these on TVs all over my house and each one replaces a drawer full of remotes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little trouble to set up, but worth it when done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My second Harmony

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of this product now that we've added a second big screen in our new house. Easy to program and works great with all my A/V components.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does every thing I expect a universal remote to do and has a good feel in hand.

    I would recommend this to a friend