Customer Ratings & Reviews

Before I purchased this universal remote from Best Buy, I using a total of five different remotes. Not only did I have the 5 remotes, they had to be used in a certain sequence to work. So much easier now.

we lost our remote for TV. I bought this remote and was very surprised. It took the place of four of my other remotes. Now I have one remote to upgrade all my devices.

Works like a charm. I have xbox, sony tv, apple tv, and even a 4k switcher connected to the remote. It also controls amazon firestick, since my tv remote controls it.

Best remote at this price-point. Works with everything, only reason not to get it is if you have more devices than this accommodates.

Love this remote. Easy setup with a desktop app that walks you through configurations. Works great with multiple systems. So nice we purchased a second one.

Harmony 665 is a delight and reasonably priced. We're glad we updated and wished we'd done it sooner. It's easier to use and has new features. It's worth the money. Support is also excellent.

It works with most electronics but overall activity control needs improvement

Very happy with how this remote has worked so far. Make sure you have the model numbers for all devices before you try to program the remote but software makes it easy to customize all the buttons.

May be the best option out there but not perfect. Took a lot of work to set up. Had some issues with a previous Harmony remote set up with the same email address. Created a new account with a different email and got last that hurdle. Still can’t get it to turn on Apple TV but it does turn it off.

Easy to set up but a little confusing to use at first.

This thing goes through batteries like CRAZY. No indication of when the battery is almost dead. When it just constantly resets itself you know it’s time for new batteries. Wish there was a way to make the screen not turn on every time the remote is moved...I think that’s what is killing the batteries.

Works great! Took a long time for a non - technical type like myself to set up. But I eventually did it, and now it is easy to use and easy to tweak.

Got to love a Logitech remote control, it’s very easy to program and control your electronic components such as TV, Receiver, Cable or Satellite receiver box.

This universal remote makes operating my new tv and my amplifier very simple. Even my wife can make it work. It was recommended by my Geek Squad technician.

I got this to replace a previous Harmony Universal Remote. Some of the buttons finally stopped working after about 6 years. It is very easy to set up and use.

Overall the remote is OK, but has one super annoying issue. Every now and then, it goes into "help" mode and it forces you to do all the help steps. If it were not for this I would give it 5 stars, but this is a major flaw of the device. IMO that software should be removed on a future version.

After purchasing this Universal Remote, I found it easy to program: easy to use. Anyone who has difficulties using a remote will not have a problem with this remote. I highly recommend it.

Pretty good remote. Simply connect to your computer to set up. Takes you step by step.

This remote is the best. Once programed, one button to push turns on whatever I want to do, listen to music, watch TV, watch a cd or go to smart TV. Excellent device.

I have had Harmony remotes for the past 12 years and they are really good to use. I highly recommend one, especially if you only want to deal with one remote to control all of your devices.