Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 5,869 reviews
  • Rated 3 out of 5 stars

    Universal combo remote for Samsung TVs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the crazy miniature wireless remotes that came with my Samsung 75” Q8. They were overly sensitive and extremely small. I got the Harmony because it fit my hand better and it is IR and not so sensitive. My problem with it is i couldn’t get it set up for easy operation, mainly between sources.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is a good fit for our guest room. It works well with a home theater set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great universal remote.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote. Easy setup. Works extremely well with all my devices. Fifth Logitech universal remote I have owned and just as great as all the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was extremely easy. The software allowed me to download my settings from the previous Harmony remote. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great universal remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Harmony remotes similar to this one for years and they are the best universal remotes made and very easy to program. This one is no exception.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK, BUT NOT GREAT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very buggy, similar to the Harmony 650 it replaced. Still doesn’t properly turn on components for Apple TV. Initially, Apple TV, sound bar and Sony TV all turn on as needed, then the Sony TV inexplicably turns off. The old 650 started doing this same thing too, about 2 years after working perfectly. I thought this 665 replacement would correct that. It didn’t. Thank God for the “Help” button; I use it a lot. Now Harmony has announced they’re finished making any more smart remotes at all. I only bought it because I couldn’t find a single remote that could control my Sony TV, Apple TV, and sound bar volume control using only a single device without first pressing a separate “function” button. This was the only one. It shouldn’t be that difficult. I don’t get it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are so sorry to hear that the Harmony 665 is not working properly for you. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. At then end of this message, I attached a link to our support page on the Harmony 665 remote. you'll be able to get help to troubleshoot your remote and any other questions you may have. We apologize for the inconvenience, have a great day. -Ricky | Logitech. https://support.myharmony.com/en-us/665?utm_source=logitech.com&utm_medium=global%20support%20link&utm_campaign=getting%20started%20-%20665

  • Rated 5 out of 5 stars

    So Far So Good

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like being able to create custom macros to turn on multiple devices and set the inputs. I was even able to get it to work with an old VCR that had no remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in US to ship to friend in Canada as they are not available there. Our friend just loves this remote. Easy setup and easy to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eats battery’s

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for Bose and streaming remote only bad thing is it eats battery’s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice universal remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took geek squad to program but the remote works great. Does have a bit of a delay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Remote So Far

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much your last resort, since the Harmony Hub may not be supported after 2022. Easy interface even for newbies. Highly reccomend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best if you call tech support for programming they will halp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this remote makes things so much simpler. Having 4 HDMI hooked up, looking for correct remote, ugh. No more. Everything works great. The PS4 Pro doesn’t work with, but all others work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with geek squad. Glad I got it. Come out to the house and set everything up with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony 665 10

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony 665 10 is so much user friendly. The Harmony was a nightmare to reprogram and had a cradle that it sat-in for charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting a multiple device remote for a long time. I got this one on sale and I love it. My wife even uses it! Easy to set up as well as troubleshoot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What I expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is what I expect. Was Not difficult to set up. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought as a spare

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use, sad to see that it wont be manufactured anymore. Keeping fingers crossed logitech keeps the database operational

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great universal remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the logitech harmony remote produces. this remote turnd on all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    universal remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the universal remote from Best Buy - the person helping me at the store showed me my options and I picked out the one that would best fit our needs and wasn't too high tech to operate!

    I would recommend this to a friend