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Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 5,869 reviews
  • Rated 5 out of 5 stars

    Second purchase of Logitech universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech remote is easy to use, reliable and the customer service is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace lost tv remote. programmed direc tv, stereo, and tv allon 1 remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    harmony

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this remote..so nice to be able to control all my devices with one remote

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my devices..cablebox, DVD, Receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech wins.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a backup since my other two are aging. What a great remote to prevent having 4 to work TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quite well - consolidating all my devices - an Onkyo surround receiver, LG TV and a Panasonic BR device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surround system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is second one I've purchased for my home. It was easy to set. up with a new Samsung TV and Sonos surround system. Works like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote simplified my environment. It covers my tv, cable box, streaming service platform and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using Harmony remotes for years. This one is no different. Very easy setup and use. I always recommend Harmony remotes to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Time Saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All your remotes in one. The Harmony 665 is easy to program. I also use two Harmony 650s and a 700 in other rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Remote!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. Set up is super simple. Love having just one remote. Best Buy curbside pick up is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great universal remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote, it makes life easier changing the way I watch tv, movies and not have to look at 4 different remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a Spare

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a spare because Logitech no longer produces remote controls. Yikes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product except it didn't come with a manual. There are some buttons that I don't know what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a Harmony 700 and love all the features! Can use this to turn on Bose sound bar, cable box, TV and DVD!! Very easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these remotes. We buy extra just in case something happens to one. We use them in 4 TV’s in the house.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awkward, unreliable; Doesn't Wk on RF devices.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech harmony 665: I hate to take the time to write reviews (so I don't normally) but maybe this one will save some people a lot of time, $, and hassle. I bought this to operate a TV, Tivo, VHS tape deck, Bluray, FireStick, and HDMI switch. DOES NOT WORK WITH FIRESTICK NOR HDMI SWITCH !!! (They use RF remotes. This Logitech remote uses IR ONLY. But the package says nothing about that important limitation except in very small print on the back (package contents listed as "IR-based remote control"). Most remotes that do not work with FireStick SAY SO on the front of the package. The package was billed as "easy-open" but it was NOT. The back flap pulls open but, to get the device and parts out, you must destroy the package and cut yourself in the process. The setup is time-consuming and tedious. You have to get the model #s of every device you want to control, determine the input setting for each device (input and output), download the setup program to your PC, set up an account at Logitech, and then go thru the program and set the complete set of options for every device. The program says 45 minutes; took me 2 hrs. This would be tolerable IF the device worked, but it is inconsistent (some controls work, some don't. Help is offered if buttons do not work (a CLUE!) but the help is unclear. The display screen and "soft buttons" are cryptic and not labeled well. The shape is very awkward. It is flat in the upper half and when trying to press the upper buttons it slips out of your hand. When you hold it to see the screen while you press buttons, it says you must point it at the TV (or target device), and you must KEEP it pointed there while each of the devices are being signaled in turn, but you don't know how long that is for each device, so if you move it too soon, it doesn't control that device! I am VERY disappointed in this Logitech product. It is very poorly designed. It's not much better than a no-brand item from China (as far as functionality). It is apparently designed almost exclusively for the user to choose a task (Watch TV, Watch Movie, Listen to Music) rather than as a true controller for the various functions of a device. The instructions are TERRIBLE for how to actually USE the thing. The construction and materials seem good but the DESIGN is TERRIBLE in SO many ways. I'm glad I bought it at a store (vs online) so I can take it back rather than the hassle of requesting an RMA and then mailing it back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice remotr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice all-inclusive remote. I had a Geek Squad tech set it up. I don't think I could have done it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    logitech can't go wrong

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best harmony by far the #665 and getting the programming with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old Harmony we had was having issues after 10 years. Brought this one home, transferred the settings - easy Peesy! Works like a champ!

    I would recommend this to a friend