Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 5,869 reviews
  • Rated 5 out of 5 stars

    Remotes seems to do what we wanted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a remote that would help my elderly parent use with out to much thinking.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mistook misled and bamboozled by Best Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t particularly care for this remote. I have the Harmony Elite 1 and the store said this was in the same level and basically had the same features and it doesn’t! The 3rd party techs that BB sent out to set up my new Sony 85 inch didn’t know what they were doing and neither did the first geek squad members who came back out and screwed up my elite remote and it would not work properly after they payed haves in it. BB gave me this remote in place of the one that their Geeks screwed up but it is not comparable at all!!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello. Thank you for taking the time to write your review of the Harmony 665 remote. I'm sorry to hear you had an unpleasant experience with your purchase and install. The 665 is definitely NOT the same as the Elite remote. The 950 is the same remote as the Elite (just without the home hub). Please contact your Best Buy store and Geek Squad manager for a resolution about the install.
      -Charlton at Logitech

  • Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote for the price! Definitely reccomend it to anyone for an easy to use universal remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked for what I needed it for

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this at work to reprogram 180 tvs for new tv service. Worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes switching a snap

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sr up. Works great. Still need to tweak a couple of activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would purchase again

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than a million remotes i kept losing. Easy to program too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing multiple controls in bedroom. Already own one for the living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greatest remote!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is a lifesaver. It is easy to set up and use. Now I have one remote instead of five. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech - Harmony 665

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some time to setup the remote and learn how to use it but once your done its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this so easy to use .And the best thing it lights up.so it is so easy to find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can control everything in my setup and is really convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote for price and easy set-up all done on a home computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this remote

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may take a little bit to learn how to set up, but it does everything I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with all my remotes. I like the fact if there is a problem you push help and the problem is fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit to get the setup download. After that, it was great. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice remote

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work out but nice remote. Bummed it didn't work for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Universal Remote

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up to for each component and control them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this to replace and older smart controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to setup, easy to use, great value. Works with most of our devices new & old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one remote

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls all my media equipment. Easy to setup and the display is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, controls my a/v receiver, Samsung tv, Motorola cable box, Sony dvd.

    I would recommend this to a friend