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Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 5,869 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier. It does everything we wanted to do and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi unit remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to set up. Nice remote. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup TV remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use! Can’t go wrong with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well does what it is supposed to do. Make sure to buy extra protection plan

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Universal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's called 10 device universal. Although my Samsung Sound Bar is listed and it is capable of turning it on and off, there are many other settings to the sound bar that it cannot access. My Philips smart TV is a listed device also and this controller is not capable of using all the functionality of the TV. I've thrown away the packaging or else I would return it. This is of course an Logitec issue not Best Buy. And I have many Logitech devices which work. Just not this one

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear about your issues with the Harmony 665. As new devices are released, we are constantly updating our device compatibility. We hope you may have found an alternative device in our Logitech family. If you ever need further assistance feel free to contact us at https://support.logi.com/hc/en-us

  • Rated 5 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, but HAS to have line of sight with my TV to turn it on or off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Not to expensive and super easy to set up and use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Logitech - Harmony 665 Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a number of reviews for this remove before I decided to purchase. I wish I had listened to some of the reviews I read. This remote doesn't work well with my LG 65" TB. I programmed per the instructions and worked great for one day then I constantly had to hit the help to reset. I asked my son-in-law to take a look at it because he purchased on but different model. He reprogrammed for me and again worked for one day and then started the same thing; going to wrong channels, press the movie button and wouldn't work half the time. So I threw it in the draw along with other electronics that I don't use any longer and went back to my old remote and have learned to use the Apple remote for movies. I would take it back but after it was working, I threw the box away. I will not throw a box aways again for 30 days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    free remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG bundle had this free remote which made things a little easier for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went smoothly, after calling for technical help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice remote

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent remote converted 3 remote into one easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to operate, works VERY well! Eliminates the need for all those other remotes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great universal remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! I got rid of three remotes just for one. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Vasile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote at a very reasonable price, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is remote does exactly what it is designed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up love the one button to turn all devices on sleek design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product would repurchase again and Geek Squad programmed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this remote make life a whole lot easier! would buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote and tech set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs programmed several remotes efficiently and quickly! Great remote and job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great movie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a great price snd the whole family enjoys watching it

    I would recommend this to a friend