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Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 5,869 reviews
  • Rated 3 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is ok. It lets us use it for many devices, but is very touchy. One touch and it moves two or three positions.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good idea

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the remote is a great idea but you need experience in automation in order to get it to do what you want.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Universal remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older Bose sound bar and Direct TV. This did not work with my setup.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ret

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no manual -too much to learn in one demo=pressing wrong buttons produces a real mess

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great concept

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discontinued the harmony remotes and you need a pc to setup properly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my remote after years of use. This one is okay. Not as simple to us as my previous one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok - just disappointing the Logitech Xbox remote that came out 10 years ago is better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It an okay universal remote. When using it on our tv it’s very laggy compared to the original controller.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get it to operate av and tv as I would have liked. Returned for refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dont do it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the model 650 proir to this and it was absolutely awesome. Finally gave out and had to get another one. This one is very frustrating to say the least. It constantly restarts and requies me to go through the set up procedure quite often. Batteries dont last long. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not set up yet because it’s time consuming and isn’t compatible to set up wit as Apple MAC

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very complicated & time consuming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up this remote was extremely time consuming and difficult. I think the batteries that came with it were no longer effective, so putting my own batteries in it helped, but it still took a while to get it set up AND working. Tonight will be the first night we use it, so we shall see how it goes. I would not buy this again.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Kathy, we are sorry to hear that the Harmoney 665 remote did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. At the end of this message I have attached a link for you to get all the info needed in order to get your remote to work properly. We truly apologize for the inconvenience, have a great rest of your day. -Ricky from Logitech. https://support.myharmony.com/en-us/665?utm_source=logitech.com&utm_medium=global%20support%20link&utm_campaign=getting%20started%20-%20665

  • Rated 3 out of 5 stars

    Take some getting used to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote control definitely takes some getting used to. Now all that clear and operation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Small buttons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small buttons all look the same don’t light up in the dark it works fine but it’s hard to use

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    While trying to program remote the App shut down.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated in my title, while trying to program the remote, the App. shut down and it wouldn't let me complete the entry or move forward or backward. I shut the whole thing down and returned the remote to BB. If they can't get the app. to work I have no confidence in the device nor the company. My hope was to simplify my life not further complicate it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible with all components we use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I were to have the chance to repurchase I would spend a little more and get a higher quality remote.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still figuring it out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a long time to remember the keys for your out what they are also seems to get stuck and not work properly every time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    inconsistent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for what it does, working of options inconsistent

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's just ok, wouldn't buy another

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have to hit the help button to get everything on or off. I've repeatedly had to reprogram it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product pretty hard to figure it so I returned it

    I would recommend this to a friend