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Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 5,869 reviews
  • Rated 2 out of 5 stars

    Resets on its own often.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote and concept is great. The remote does reboot into factory settings very often on its own. The older model I have has been great for years. I will not buy Logitech anymore. Every time it resets you have to go through a series of learning steps.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just so so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many steps to load and run must use computer which I saw no reference to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Big Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning the remote because it was not compatible with my ceiling fan

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good price but some frustration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good price for a comprehensive remote, but when I turn on my system, the TV turns on and then off within 5 seconds. The remote offers to fix the problem and attempts to, but the problem doesn't resolve. No doubt one of the remote's settings is wrong, but I can't find how to correct it!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes free if you buy the LG - UBK90 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not match up with my 43 inch Gpx tv I believe it is a nice remote But did not work for myself

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hopeful, but scratchy so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't replace all remotes. Is faltering occasionally. But is getting better. I am hopeful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had spent the extra $300 and bought their best

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Universal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little complicated to work and must connect to a USB port

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work as intended and the technician has to return for another one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it dozent light up and it harded to read what it says under the button i had greek squad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can program almost anything with a remote TV stereo ps heaters fans but take about 30 min to set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t give you enough time to push the numbers to change channels

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could be great but it isn't

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great potential. Easy to set up and is able to connect with all systems. The fast forward won't stop until I'm about 6 inches from receiver. And a couple of the numbers have to be pressed several times in order to change the channel. Very frustrating. I'm sorry I bought this. Will be looking for a new remote.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear that you didn't enjoy your Harmony 665. We hope you find another product in our lineup that will suit your needs. If you ever need product assistance, please visit us at https://support.logi.com/hc/en-us

  • Rated 3 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The universal remote will works well. Set up was more complicated than I expected for this brand.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    older folks think twice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is not a good product for older adults. your best buy salesman sold me this for 100.00 dollars plus 100.00 dollars to come to my house to install. the screen and the activation button seem to always do different things and always ends up as NO SIGNAL. YOUR INSTALLER CAME TO MY HOUSE TWICE,BUT STILL DID NOT FIX PROBLEM.i have now uninstalled this from my computer ,taken the batteries out of remote and gone back to original remote. end of story i am out 200.00 dollars

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello trouble,
      I am sorry that your Harmony 665 controller didn't work as expected. I will make a note of the issue and pass it on. Logitech appreciates your input. - Leo from Logitech

  • Rated 3 out of 5 stars

    Kind of big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but it's a pretty big remote. Idk I got it for free with a 4k player so its whatever

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok remote

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok remote often had to reprogram buttons. Could have been better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Harmony 665

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to program for different devices. Assigning buttons not clear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Donna

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to operate and set up Not as easy as stated on the package

    No, I would not recommend this to a friend