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Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 5,869 reviews
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still can’t get everything working. Still have to use old remote to change HDMI settings.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty involved set up. Constantly having to troubleshoot different components. Turns appropriate components on sometimes, but not always. It’s fine if you don’t mind messing with it, but you could never just hand it to a guest and say “here you go”.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not so hot Minimum required characters: 16

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really difficult to set up and use Minimum required characters: 16

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not what I wanted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to program for more than one device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a first time user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricing was a little high and took a little longer to set up than expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I would have expected for the price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote worked great for about a year then some devices stopped responding.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good remote for operating multiple components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the activity set up, but does not work well when want to switch between activities

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, but it does not sync properly with all devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No markings makes it hard to use some functions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keys too small and must point at screen. Support app sucks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Universal remote for all devices

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the remote, but it eats batteries. It overall is a useful tool.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does the job. I had one previously but decided to return this for a better model.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Constantly resets and makes you do a start up agai

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when it doesn't make make you go through the whole set up

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having previously purchased the Harmony companion with hub for our family room, I bought this for the bedroom. I find it quite inferior in comparison and wish I had spent the extra money and got the same as the family room. Complex set up. Manufacturer instructions are almost non-existent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    VERY difficult to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to operate. Far more than we need to run our TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Over sof

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help setting up...still to complicated to use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda suck, but too late too return it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this. Bla bla bla I have to submit 36 characters.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote control. Loads of functions. Works well with all my LG products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't have DVD plugged in and reg TV pain in the neck.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Logitech universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employee said this was an EASY one to program .... Have tried for a few days now and the unit is still not working with my TV and soundbar - have replaced the batteries to see if that would work at no luck..... guessing I'm not computer savy after all

    No, I would not recommend this to a friend