Customer Ratings & Reviews

I am very disappointed with this unit. I have owned two of the older Harmony units for years without a single complaint. This unit broke within a week after being programmed and starting being used.

Highly disappointed. People talk so highly of harmony. First of all, it loses track of when a tv is powered on or off. You constantly have to press the help button. Cool thing is you can customize which buttons performs which task. I programmed a button to go straight to the ps4 input. When i press it, it powers the tv off. Really? I dont like the remote. You end up fiddling with it too much. NOT RECOMMENDED

We continue to have issues with this remote. Had geek out still issues.does not at times want to turn tv off.have to go to help menue.think we might have to go back to comcast remote. Ashame because we paid bout 50.00 for it.

This was supposed to take all of my remotes and roll them into one easy to use remote. Not so much. It's not a user friendly remote that is easy to program with all of the features of my t.v.

Its probably a great remote control but my system is all Samsung and works perfect together. That remote tried to write its own sequence and messed up my original remotes. I had to reset my original remotes.

I got this remote as part of a deal for purchasing a 4k Blu-ray player. I took the time to program it, but almost everyone I used it something didn't work as it should and I had to run through the help diagnostic to get everything to work properly. This feature worked well, but you would think a smart remote would make note and adjust how it works so that your don't have to do this every time you use the same feature. It never learned! Then it just stopped working after 2 weeks. I went back to using my 3 individual remotes and have been much happier.

This is our second logi remote. The first one lasted for years and is still working. The new one has an issue with the charging port, so unusable. Having a very hard time getting help with it.

Doesn’t really work that great. It actually is sitting in the shelf and we don’t really use it. Good idea but go with the higher priced one that does work well.

Don't buy this if you have a new vizio TV. The power button will not work with an activity. Only the power toggle function works and the inputs are NEVER correct. Other than that it's very cool.

I would have rated this five stars, but you cannot program this remote with Apple products using newer operating systems. Very disappointing and had to return.

I purchased this remote to eliminate using multiple remotes for my smart tv. However, it keeps loosing connection to the tv. To reset the connection I have left connect the remote to my computer. Too much hassle to turn a channel.

I needed just to replace my somy tv control but i guess its purpose is for multi platform so it’s kind of a pain to use cause you always have to select what platform your using in order to turnoff.

This remote does not live up to my expectation. Buttons are difficult to use as they do not push in a smooth fashion while changing channels or switching from TV to Fire Stick. I get different readings on the panel for what should be an easy procedure. The sound bar switches off at will and is difficult to get back to operating correctly. I would much rather switch to using the 3 separate remotes and to know what is going to happen when expected. This in no way satisfies my expected performance of an universal remote.

Easy to program for the most part. Not very easy to use on a daily basis. It is not very easy to move between sources. It gets into program mode easily and that is a pain to get it out of it.

I have been trying to get this remote to work properly with my Insignia TV. It will not switch the inputs properly. For whatever reason, the Harmony 650 which I bought on clearance for around $50 a few years ago controls the same insignia tv without issue but the 665 will not work. A waste of $100. I will never buy another product from this company again. Do not purchase this if you have an Insignia TV and need to switch inputs on it.

This seemed like a good choice but I spent 2 hours trying to get the multi-device features to work w/o success. The directions were not as clear as they should be. I returned it.

The remote it's not bad but it needs improvements a few days after my purchase the remote started stopped working properly so we had to set it up multiple time, so far a have a few bottom that still don't work.

Be careful, this unit was recommended by Best Buy but when the squad came to program it they couldn't. We have an older DVD that would not connect. These units don't work with everything. Thankfully the Geek Squad was terribly honest with us as to what would & wouldn't work with our system. My advice, talk to the Geek Squad when putting a system together.

Great when it works, unfortunately I have had to replace logitech remotes on a yearly basis. The buttons always wear out. Thank God for the Geek Squad plan to just get it replaced quickly.

I bought two back in October because the Roku TV remotes for two different TVs kept resetting. At first, these worked fine and were a good all in one. However, the first remote kept going through the set up screen. I thought I needed to change batteries but changing batteries didn't help. Now I have to plug the remote into a power outlet for it to function. Today, the second one would go through the set up screen every time I would use the volume keys. Changing batteries didn't help and now it only functions when it's plugged into the wall outlet. Save your money.