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Customer Ratings & Reviews

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  • The text on the image is grouped and corrected as follows: 1. Watch TV 2. Watch a Movie 3. Listen to Music 4. Help 5. More Activities 6. Watch TV 7. Commands 8. A, B, C, I, BUSINESS, TALK, TV, I, Devices, Menu, Info, Exit, Guide + Vol, OK, Ch - Replay, Skip 1, 2, 3, abc def, 4, ghi, 5, jki, 6, mno, 7, 8, 9, pqrs tuv wxyz, *+ clear, 0, E enter, Harmony 665
  • The text on the image reads "Logitech B - Some Maeas ntcas nLOR tin I Help More Wslch J M Musiic 10 biaten TV C Watch A B Commands TALKTV T I SUSINESS evices Menu Exit I Into Guide Ch 0 Vol OK - U M M Skip H Replay 1 I 3 2 det abc 5 mno 9 (ki 4 8 wxyz ghi E tuv 7 0 enter pqrs 665 clear Harmony."
  • The text on the image reads: "AF off logi Watch a Movie W/ TV Help More Activities W/ Music - Listen Watch TV 1/3 Commands A C BUEESS TALKTV / Devices Menu Info Exit Guide + Vol OK Ch Replay II Skip 1 2 3 abc def 4 5 6 gbi moo 7 8 9 pors tur wxy2 *+ 0 E dear enter Harmony 665."
  • Alt View 11. Logitech - Harmony 665 10-Device Universal Remote - Black.
  • The text on the image reads: "2 1 4 5 6 7 8 9 0 - + - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Alt View 13. Logitech - Harmony 665 10-Device Universal Remote - Black.
  • Logitech Harmony Universal Remotes video 0 minutes 44 seconds

Logitech - Harmony 665 10-Device Universal Remote - Black

Model:
915-000293
SKU:
5852832
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Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 5,869 reviews

  • Can't program it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am returning this. I have wasted 3 hours trying to program it and it won't sync. Downloaded 2 programs and nothing. tried everything. Sign up on their account downloaded everything and nothing. Tried it on PC and Mac, nothing. Why is it so complicated? I don't understand. Wish it would work but. : (

    No, I would not recommend this to a friend

  • Great Idea But I can't seem to get it working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Idea But I can't seem to get it working properly with Direct TV

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear about your issues with the Harmony 665 remote. If you ever need any assistance at all with setup or product use please feel free to reach out to our support team at https://support.myharmony.com/en-us/ where we can help alleviate any issues you may be having.

  • NOPE They no longer support it with software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this remote hoping for a miracle all in one (TV, BlueRay, DirecTv, and Soundbar) BUT they have quit updating it so it would never connect to the app to be programmed. Such a bummer because everyone loves having 4 remotes to keep track of.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Very sorry to hear about your disappointment with not being able to find the MyHarmony software so you can program the Harmony 665. Hopefully at this point, you were able to find it because although Harmony remotes are discontinued, there is still support and software for them on Logitech's website. Here's a link to the MyHarmony download:  https://support.myharmony.com/en-us/download. Hope that you found this helpful and that all is going better. Thank you for choosing Logitech. - Richard from Logitech

  • Forget this remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to program. Not worth the time and effort.

    No, I would not recommend this to a friend

  • Non compatible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this product was incompatible with my smart tv

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Linnie,
      Thank you for your feedback. Sorry for any inconvenience. However I'm sure we have a remote that will be compatible with your tv. If you ever need assistance, please contact Logitech Support on the website.
      LaShonda from Logitech

  • Too complicated, doesn’t work most of the time

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complicated to program . Doesn’t ever work the first time . Constantly have to hit the help button , which usually fixes issues but gets old having to hit it every time as it never works the first time . Gave up on it in less than a year

    No, I would not recommend this to a friend

  • Difficult to set up

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still haven’t managed to set this up. Not user friendly.

    No, I would not recommend this to a friend

  • Never got a chance to use it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setting up the software, I could never get it my computer to recognized the device for updating. I tried switching cables & computers- no luck. I have experts from Crutchfield try to help me and they couldn't get it going. My old Harmony remote was never this difficult to set up.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear about your issues with the Harmony 665. The 665 remote uses computer software to program your devices. We are happy to help you through setup instructions if you contact us for technical support. If you ever need further assistance feel free to contact us at https://support.logi.com/hc/en-us

  • Good while it works, doesn't last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this remote under 18 months and it has died. These are nice when they work, but do not seem to last long. Tried to reprogram it, change the batteries, reset it to factory settings and none of these actions helps. Definitely get an extended warranty if you buy one of these.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Winterwilly,

      Sorry to hear that you are unsatisfied with your Harmony 665. We are always looking for ways to improve our products, so we appreciate your review. If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us
      Thanks,
      -Logitech

  • Not useful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Numbers and arrows too small. Too difficult to sync with tv and use.

    No, I would not recommend this to a friend

  • Lots of problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had a Harmony remote for several years, no problems, just wore out. So replaced it with the same model : have had the tech out twice, first to set it up then come back because the volume wasn’t working. It’s working, but have to go through several steps each time to get what you’re trying to do.

    No, I would not recommend this to a friend

  • Avoid this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming not for average person I did it but unable to figure out how to get to desired input as I had different Devices in different inputs followed their directions not clear and option for input designations not there website useless. I ended returning device

    No, I would not recommend this to a friend

  • To much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's to complicated cant find th cord so I cant even take it back

    No, I would not recommend this to a friend

  • Remote

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote but can’t control volume with Apple tv

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, I apologize for the issue you're having. It seems like something might be wrong with your remote, so I would recommend disconnecting the device fully from your TV and reconnecting it to see if that solves your issue. If not, I would recommend contacting us via our support site. I apologize for any inconvenience this may have caused you.

  • Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to have a computer to work I dont have a computer so returned it

    No, I would not recommend this to a friend

  • This one gets the prize for MONEY WASTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with the TV. Many functions on the blu ray are unsupported, and turning the tv and cable box on and off doesn’t float my boat. Now the capper...good luck trying to get any support whatsoever from Logitech. This non-existent company builds crap, and they know it, hence NO SUPPORT.

    No, I would not recommend this to a friend

  • Not very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to consolidate all my remotes but this was a pain to configure. Programming the remote was not user friendly and the user interface was clunky. Not all functions worked, even though I entered the correct model number. Returned it for a refund.

    No, I would not recommend this to a friend

  • Would not work on some functions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how often I followed the instructions, this remote simply would not display the guide screen on my Hopper3. All other functions appeared to work after programming. But, without that primary function, it was nearly useless for everyday use. Returned to store.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear about your issues with the Harmony 665. As new devices are released, we are constantly updating our device compatibility. We hope you may have found an alternative device in our Logitech family. If you ever need further assistance feel free to contact us at https://support.myharmony.com/en-us/

  • Difficult to get installed.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be perfect for my needs. Store employee told me it’s what I needed and would be easy to install and use. But it was not easy to get installed. Returned it the next day. Getting harder and harder to trust in the employees and salespeople at Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear about your issues with the Harmony 665. The 665 remote uses computer software to program your devices. We are happy to help you through setup instructions if you contact us for technical support. If you ever need further assistance feel free to contact us at https://support.myharmony.com/en-us/

  • Not very reliable.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote doesnt last long. constantly reboots and one has to follow the 5 step demo before the remote is usable again. All happens after warranty expires.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello GreatTablet,
      I am sorry that Harmony 665 is not working as expected. I will pass on your review for revision. Logitech appreciates your product review. - Leo from Logitech

Page 276, Showing 5,501-5,520 of 5,869 reviews
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